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The Ritz-Carlton, Cleveland

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Traveller (173)
Room & Suite (63)
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Overview
  • Excellent66%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“club level”(77 reviews)
“horseshoe casino”(72 reviews)
“lobby lounge”(16 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from The Ritz-Carlton, Cleveland
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton, Cleveland
Special Offer: Member Rates
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (820)
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Traveller rating
516
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516
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71
20
31
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1 - 5 of 813 reviews
Reviewed today

My family recently stayed here for the night and it was excellent all around. Traveling with 2 small children can be tough but the staff went out of their way to be accommodating. McKenna and Polly at registration were fantastic, one helped entertain my 4...More

Thank cheekjs
Reviewed today

Nothing was ever an issue for the Staff. Like most people, my schedule has a few unique demands, all of which were met by the Staff with no hesitation and no problem. It's nice to see that the beautiful facilities are equally matched by smiling,...More

Thank jarmal2018
Reviewed 3 days ago via mobile

Turn Restaurant and Bar at the Ritz Carlton Cleveland was on my bucket list. I can now say, been there, done that! I was reseated just as we sat down due to a puddle in the dining room. Once we got reseated, I was happy...More

Thank markdouglasobenour
Response from RitzCarltonCleveland, Manager at The Ritz-Carlton, ClevelandResponded 2 days ago

Dear markdouglasobenour, I was disappointed to learn of your recent experience at TURN Bar + Kitchen. I apologize that we did not meet your expectations. We take feedback seriously and have reviewed it with our Team. I would appreciate the opportunity to personally discuss the...More

Reviewed 2 weeks ago via mobile

To say that the Ritz-Carlton Cleveland absolutely outdid themselves for my Bridal Shower, is an extraordinary understatement. The event was what every bride dreams of - exquisite food, world class service, and flawless organization, management, and execution. From beginning to end, the shower gleamed with...More

Thank pegoulitsa
Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 1 week ago

Dear pegoulitsa, Wow! Thank you for the incredible review and comments. We are so excited to hear that your special day was everything you dreamed it to be. Wedding events are such special memories and we are thrilled to have helped create a flawless event...More

Reviewed 2 weeks ago via mobile

There may not be a great beach or golf course, but once you walk in the doors, it’s a ritz Carleton experience all the way. The gym and sauna were great, rooms high class and spacious and the staff were all very hospitable. If we...More

Thank chefbaby2013
Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 2 weeks ago

Dear chefbaby2013, Thank you for the great review of our newly reimagined hotel! We are thrilled to hear that you enjoyed our beautiful, state-of-the-art fitness center - Core Fitness Club. We will proudly share your wonderful comments about the service and hospitality with our Ladies...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$388 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cleveland
#5 Luxury Hotel in Cleveland
#6 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$388 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cleveland
#5 Luxury Hotel in Cleveland
#6 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (173)
Room & Suite (63)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kevin K
14 May 2018|
AnswerShow all 2 answers
Response from onlyRC | Reviewed this property |
Yes. You can add club for an additional $100 per night. Well worth the money as you get food and beverage. Alcohol included. The experience on club is unlike any you have experienced at a hotel.
1
Vote
ndpendent
3 May 2018|
AnswerShow all 3 answers
Response from Rickymed85 | Reviewed this property |
I can't reply to this question cause I don't know. I advice you to call/contact the hotel and ask.
1
Vote
Google Translation
Charles H
27 July 2017|
AnswerShow all 7 answers
Response from rockyjoe | Reviewed this property |
You will probably get a quicker response if you just call the hotel front desk.
1
Vote
Room Tips
"Stay away, go to elsewhere"
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"Upgrade to the Club floor, worth the extra for what is included"
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"Any that are remodeled."
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"We were on the 12th floor and it was super quiet."
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