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Renaissance Cleveland Hotel

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Renaissance Cleveland Hotel
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1,035 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
1 review
Reviewed 1 week ago

We decided to drive up from Pittsburgh for the weekend and check out the city. The hotel itself is historic but modern. The guest rooms were spacious and clean. The centralized location was great for exploring. Matthew at the front desk made our stay even more special which was very nice of him. He provided us with instinctive service and... More 

Helpful?
Thank Bret S
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Bret, Thank you so much for the great review! So glad you were able to enjoy your easy getaway trip from Pittsburgh. Our modern charm and superior Downtown location make the Cleveland Renaissance an undeniable choice for an inspiring and refreshing experience. However its our ambassadors like Matthew that really make the difference, we are blessed to have him... More 

Paris, France
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I spent 2 nights on a business trip in this hotel. The location is perfect and it is a 20 minutes ride from the airport. The rooms are clean. The internet connection is not included in the room price, which I believe is a pity, for 250 dollars a night. The staff is very friendly and polite. The lobby bar... More 

Helpful?
Thank Petar T
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Petar, Glad to hear your recent business trip to Cleveland was convenient and smooth. Our location to Hopkins International Airport makes for a quick arrival to Downtown for both business and leisure guests. We look forward to welcoming you back to the Cleveland Renaissance on your next trip to the area. All the best, Chad More 

Standish, Maine
Level Contributor
124 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago

If you are walking around downtown and like old historic buildings, do walk through the lobby and have a look. The lobby area is historic and beautiful. The hotel has the advantage of being in the center of it all, and if that is important you'll get it here. They gave me a spacious king suite on the 14th floor,... More 

Helpful?
Thank DJ-USA
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear DJ, Thank you for taking the time to provide feedback with regards to your recent stay. Glad you enjoyed our iconic lobby along with our superior Downtown Cleveland location. The 40 million dollar recreation of Public Square next to the hotel has been a great enhancement to the City Center. We appreciate your candid feedback with regards to your... More 

Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I've stayed here many times, but this is probably the worst experience. I'm a Gold Elite member and upon checking in, I was placed on the 8th floor, instead of club level. The room was musty and was super long and narrow. This is important to know because the bed is on one wall and the tv is wayyyyyy across... More 

Helpful?
Thank Vivimama1
Chagrin Falls, Ohio
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

I've stayed here multiple times over the last 10 years, but this review is focused on my stay here last week with me wife on an impromptu get away. Location is great. Right on public square and easily walkable to casino and fourth street. Lobby is has a lot of style and very nice. I have status with Marriott and... More 

Helpful?
Thank mjmorris009
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear MJ, Thank you for your continued loyalty throughout the years to Marriott and the Renaissance Cleveland Hotel. Appreciate you mentioning our superior location to Public Square and our iconic and stylish lobby. We are excited to share that we are in the process of upgrading our entire hotels HVAC units and will soon be providing state of the art... More 

Grand Prairie, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016 via mobile

Downtown Cleveland was pretty clean. A lot of renovation but plenty of places to eat nearby and casino Jack right next door. Parking was convenient along with entertainment. Basketball and Football arenas within walking distance. Homelessness present but what big city do you know of that homeless people hangout downtown?

Helpful?
Thank joelistenbee
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Joel, Glad to hear you enjoyed our superior Downtown Cleveland location! The 40 million dollar renovation of Public Square has really enhanced the central core of the City ...great meals, entertainment and of course world class sports venues are at our doorstep. Hope to see you on your next trip to Cleveland. All the best! Chad More 

Akron, Ohio
Level Contributor
8 reviews
3 hotel reviews
Reviewed 26 October 2016

The hotel is gorgeous and the rooms are nice. It was a really nice stay for a good price. There is a Mediterranean restaurant in the hotel, a bar area, and even a pianist in the "lobby". I recommend getting breakfast with your stay if available at the time of your reservation.

Helpful?
Thank Jennifer W
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Verus, Thank you for taking the time to provide feedback with regards to your recent stay. The Renaissance Cleveland Hotel provides an iconic setting with a Grand lobby offering excellent food & beverage and entertainment options, glad you were able to enjoy during your visit. We look forward to seeing you on your next trip to Downtown Cleveland! All... More 

Kenosha, Wisconsin
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 October 2016

I was at the Renaissance for two nights in September, for a work conference. We arrived and the check in process was very easy. We, luckily, had wi-fi paid for by the hosts of the conference because I understand it is not free in rooms. That seems strange nowadays, when so many people rely on wi-fi availability when travelling. The... More 

Helpful?
Thank Mary M
Ed_Sylcox, General Manager at Renaissance Cleveland Hotel, responded to this review

Sounds like you a good overall stay at the Renaissance Cleveland hotel. We are in the center of downtown Cleveland with plenty to do as you saw while staying with us. My staff will be pleased to hear that they were able to exceed your expectations. Look forward to your return visit when your travels take you to Cleveland again... More 

Columbus, Ohio
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016 via mobile

Really neat history if you care to look into it. Gorgeous property , very well kept. Every person we encountered there was looking to make our stay memorable and enjoyable. Would give this an A+ all the way around and will definitely stay there again. Didn't want to leave :)

Helpful?
Thank karlak2t
Ed_Sylcox, General Manager at Renaissance Cleveland Hotel, responded to this review

Wow! Thanks for the great review. The historic design and just overall details in the architecture are just amazing as you walk around this building. They just don't make them like this anymore. I will be sure to share your comments with my staff. I know they will be very happy to hear that you enjoyed your stay with us... More 

Dublin, Ireland
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 October 2016

Stayed immediately after the RNC and room was excellent. However was charged about $16 for 24 hours wifi, which I hadn't expected and which is crazy for a hotel like this. Hotel car park is also really expensive. Better to use the surface car park next door at half the price. Entrance to the hotel via the car park is... More 

Helpful?
Thank keenerDublin_Ireland
Ed_Sylcox, General Manager at Renaissance Cleveland Hotel, responded to this review

Thank you for taking the time to share your experience with us. I am happy to report that WIFI is free for all Marriott Reward members. All you have to do is sign up for Marriott Rewards and start streaming for free. I am happy to hear that you enjoyed your room. I will be sure to share that with... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sans Souci
Sans Souci
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more   less 

Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Region: United States > Ohio > Cleveland
Price Range: €106 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
Number of rooms: 491
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Odigeo, Orbitz, Agoda, Priceline and Travelocity so you can book your Renaissance Cleveland Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio
Hotel Style:
#7 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Cleveland Hotel staff and other travellers.
12 questions
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Holmesville, Ohio
7 months ago
Manchester, United Kingdom
Durham, North Carolina

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Questions? Get answers from Renaissance Cleveland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Farther from the elevator is probably better,”
 of 5 bubbles DJ-USA, 16 Nov 2016 | Read review
“The front desk were happy to help me find a room that was right for me. (high and quiet)”
 of 5 bubbles Check_Please123, 14 Oct 2016 | Read review
“Ask for a city view room”
 of 5 bubbles JillV147, 9 Oct 2016 | Read review
“ask for public square view on 4th floor”
 of 5 bubbles whitedogo, 8 Sep 2016 | Read review
“Ask the front desk for a view!”
 of 5 bubbles U9482XDtonyh, 3 Sep 2016 | Read review
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