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Renaissance Cleveland Hotel

1,206 reviews
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Traveller (305)
Room & Suite (133)
Pool & Beach (16)
Overview
  • Excellent31%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“public square”(124 reviews)
“sans souci”(46 reviews)
“san souci”(13 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,206)Write a Review
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52
Show reviews that mention
All reviewspublic squaresans soucisan soucilobby bartower city centerbeautiful lobbybeautiful hotelan older hotelthe club loungeupgraded to a suiterock and roll hallindoor poolparking garage isbed was very comfortableold buildingguest roomsself park
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1 - 5 of 1,193 reviews
Reviewed 3 days ago

Located in a very nice location, walking distance to 4th street. Large hotel with older look. Rooms were medium size. No fridge, asked for one and was told they would bring one but it never happened. Beds were very comfortable. Didn't make it to the...More

Thank ksutton0913
Reviewed 1 week ago

Rooms are outdated, older and on the smaller side . Some rooms face the pool and It gets very noisy until about 10pm. Gym Needs updating as well and none of the TVs worked on the screens. Service was not great at the restaurant. It...More

Thank Andi W
Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 5 days ago

Dear Andi W, Thank you for your comments. We are currently in the midst of a refresh of our fitness area that includes the pool area. We have closed our pool and are re-purposing that area. We are also working on updating our gym in...More

Reviewed 1 week ago

Cleveland in February is not the place to be, but this motel was nothing special either. Room quality was good. Heating was an adventure in - what will it do next. Sink in bathroom would not drain properly. Location okay for getting around to places...More

Thank dab712
Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 1 week ago

Dab712, Thank you for your comments. Yes, Cleveland in February can sometimes be tough with the weather but there is still quite a bit to do in town. You mentioned our location which is in the heart of downtown and easily accessible to most of...More

Reviewed 1 week ago

We picked this hotel because we stayed there before and enjoyed its style and great location. They could not have made our stay more special. Tracey at the front desk was so helpful in checking us in and the room she selected was phenomenal which...More

Thank Pat D
Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 1 week ago

Dear Pat D, Thank you for your kind comments. I will be sure to thank Tracey at the Front Desk for her outstanding service. We look forward to seeing you again soon.

Reviewed 2 weeks ago

This hotel provides a central location which is walking distance to many downtown attractions and excellent restaurants. The weather was very cold during our stay and we appreciated the fact that we could travel from the hotel to Tower City, the casino and the "Q"...More

Thank ShaninOhio
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123456239
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$154 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$154 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (305)
Room & Suite (133)
Pool & Beach (16)
Dining (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Bobbi D
17 February 2018|
AnswerShow all 5 answers
Response from SheriffBTJustice | Reviewed this property |
Bobbi G - Frankly, I would stay away from ANY ROOM WITH A JACUZZI TUB.
1
Vote
lmc0101
1 February 2018|
AnswerShow all 8 answers
Response from Oscar P | Reviewed this property |
No robes in our room.
1
Vote
Vina C
3 March 2017|
AnswerShow all 3 answers
Response from jb s | Reviewed this property |
I do not know. I did not request one but I would ask management. They seemed to have everything else.
0
Votes
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123456
Room Tips
"Non pool facing room"
Read review
"Rooms are small, not maintain, (i.e. sink would not drain), Some bartenders not friendly or attentive"
Read review
"Publc Square view is nice. Corner suite was roomy."
Read review
"Parking is a bit expensive. There is a lot across the street which was cheeper"
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