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All reviewspublic squaresans soucisan soucilobby bartower city centerbeautiful hotelbeautiful lobbyan older hotelthe concierge loungeupgraded to a suiterock and roll hallparking garage isindoor poolbed was very comfortableclub levelold buildingself park
It was my first time in Cleveland this past weekend. We wanted to stay right downtown so we chose the Renaissance by the tower. From the moment you step in, you are overwhelmed with the gray walls and dim lighting. Get in the elevator and...More
Thank Karen S
Response from Frank M, Manager at Renaissance Cleveland HotelResponded today
I stayed here for two nights while on business in Cleveland. Overall, I had a nice stay. My room was spacious, but did have a dated and somewhat spartan feel to it. It was equipped with all the amenities you would expect from a hotel...More
Stayed here for a couple days conference. Overall the rooms are decent however my floor overlooked an exterior wall and rooftop so no view of Cleveland for me.
Check-in was a breeze. The room was clean. The elevator was old and took forever.
I recently stayed here for a conference and had a nice little suite. This hotel is a little rough in some areas but the staff and service was wonderful to work with. I would definitely stay here again.
This probably used to be a beautiful hotel. It could probably be a beautiful one again, but it needs to be gutted to the studs. Just fair warning, don't think because you're familiar with Marriott properties, and know that the Renaissance is the high end...More
1 Thank KFerg
Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 2 weeks ago
Thank you for your review of your stay with us here at the Renaissance Cleveland Hotel.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. However, I am excited to announce...More