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Renaissance Cleveland Hotel

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Traveller (326)
Room & Suite (145)
Pool & Beach (16)
Overview
  • Excellent31%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“public square”(125 reviews)
“sans souci”(46 reviews)
“san souci”(13 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Renaissance Cleveland Hotel
Special Offer: Member Rates
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Offers from Renaissance Cleveland Hotel
Special Offer: Member Rates
Hotel packages
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,246)
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1,232 results
Traveller rating
387
421
249
120
55
Traveller type
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LanguageEnglish
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387
421
249
120
55
Show reviews that mention
All reviewspublic squaresans soucisan soucilobby bartower city centerbeautiful hotelbeautiful lobbyan older hotelthe concierge loungeupgraded to a suiterock and roll hallparking garage isindoor poolbed was very comfortableclub levelold buildingself park
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1 - 5 of 1,232 reviews
Reviewed yesterday

It was my first time in Cleveland this past weekend. We wanted to stay right downtown so we chose the Renaissance by the tower. From the moment you step in, you are overwhelmed with the gray walls and dim lighting. Get in the elevator and...More

Thank Karen S
Response from Frank M, Manager at Renaissance Cleveland HotelResponded today
Google Translation

KarenS

Reviewed 2 days ago via mobile

I stayed here for two nights while on business in Cleveland. Overall, I had a nice stay. My room was spacious, but did have a dated and somewhat spartan feel to it. It was equipped with all the amenities you would expect from a hotel...More

Thank GeogProfOH
Reviewed 2 days ago via mobile

Stayed here for a couple days conference. Overall the rooms are decent however my floor overlooked an exterior wall and rooftop so no view of Cleveland for me. Check-in was a breeze. The room was clean. The elevator was old and took forever. Downtown Cleveland...More

Thank StapletonCO
Reviewed 5 days ago

I recently stayed here for a conference and had a nice little suite. This hotel is a little rough in some areas but the staff and service was wonderful to work with. I would definitely stay here again.

Thank Ratkinsvp33
Reviewed 2 weeks ago

This probably used to be a beautiful hotel. It could probably be a beautiful one again, but it needs to be gutted to the studs. Just fair warning, don't think because you're familiar with Marriott properties, and know that the Renaissance is the high end...More

1  Thank KFerg
Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 2 weeks ago

KFerg, Thank you for your review of your stay with us here at the Renaissance Cleveland Hotel. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. However, I am excited to announce...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$156 - US$538 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$156 - US$538 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (326)
Room & Suite (145)
Pool & Beach (16)
Dining (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Bobbi D
17 February 2018|
AnswerShow all 6 answers
Response from SheriffBTJustice | Reviewed this property |
Bobbi G - Frankly, I would stay away from ANY ROOM WITH A JACUZZI TUB.
1
Vote
lmc0101
1 February 2018|
AnswerShow all 9 answers
Response from Oscar P | Reviewed this property |
No robes in our room.
1
Vote
Vina C
3 March 2017|
AnswerShow all 3 answers
Response from jb s | Reviewed this property |
I do not know. I did not request one but I would ask management. They seemed to have everything else.
0
Votes
Room Tips
"Bring some cleaning supplies."
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"THEY ARE DIRTY! Check behind the nightstand - you wil see"
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"Get an inside room on the atrium side to avoid the street noise."
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"Self parking was full, so we needed to use valet. However the experience was perfect!!"
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