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Cleveland Marriott Downtown at Key Center

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Traveller (228)
Room & Suite (120)
Pool & Beach (7)
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Overview
  • Excellent53%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“rock and roll hall”(145 reviews)
“corner room”(52 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Cleveland Marriott Downtown at Key Center
Special Offer: Book Your Summer Escape
Hotel packages
Hotel deals
Offers from Cleveland Marriott Downtown at Key Center
Special Offer: Book Your Summer Escape
Hotel packages
Hotel deals
Nearby Hotels
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Reviews (1,044)
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1,025 results
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529
363
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17
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529
363
94
22
17
Show reviews that mention
All reviewsrock and roll halldavid's restaurantcorner roomgreat hotelwithin walking distancethe concierge loungeconvention centerbrowns stadiumhall of famevalet parkingpublic squarebreakfast buffetwarehouse districtlake erieself parkwould stay here againfootball stadium
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1 - 5 of 1,025 reviews
Reviewed 4 days ago via mobile

I was here for 6 nights on business. The hotel is just two blocks from the Huntington convention center, right across the street from the health center (can’t remember the name of that) and walking distance to the Rock n Roll hall of fame. There...More

Thank Ronda O
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key CenterResponded 2 days ago

Thank you for choosing to stay with us. We are working on finsihing our renovation and would love to have you come back and see us. I will pass this onto Gary for making things wonderful for you. We are thrilled you enjoyed your stay...More

Reviewed 1 week ago

The hotel is in a great location. The room was very clean. The lobby is undergoing construction, but noise is minimal. The one issue I encountered was there is no parking next to the building. There is an underground parking lot across the street, but...More

1  Thank Etzella
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key CenterResponded 5 days ago

Thank you for the gift of feed back. We are so excited to be finishing our lobby renovations this summer. We hope next time you are in Cleveland you choose to stay with us again!

Reviewed 2 weeks ago via mobile

The staff at this hotel are great! They are warm and welcoming, efficient and friendly. From the moment we arrived at the property we were treated well. The doorman was friendly and met us with a smile. The lobby is open and inviting and the...More

Thank 762lydian
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key CenterResponded 5 days ago

Thank you for choosing to stay with us. We Thrilled you enjoyed your stay with us. We hope you choose to stay with us next time you are in Cleveland

Reviewed 2 weeks ago

I had my wedding block stay at the Marriott Key Center this past weekend and everything and everyone was absolutely perfect! Even when undergoing renovations, the staff was so accommodating and helpful, I didn't even notice! They took such great care of me, my whole...More

Thank Hayley B
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key CenterResponded 5 days ago

Congratulations on your recent wedding! Thank you for the gift of feed back. We have passed on the great comments to everyone here! We are thrilled that everything went amazing for you. We hope that next time you are in Cleveland you choose to stay...More

Reviewed 15 April 2018

Great old hotel in a excellent location downtown Cleveland. When I booked I did not know the hotel was under renovation. So no lobby bar or restaurant. The Italian restaurant Venetian is serving as the breakfast, lunch, dinner as well as the bar. For a...More

2  Thank thecolonel1215
Response from Shauna S, Executive Administrative Assistant at Cleveland Marriott Downtown at Key CenterResponded 16 April 2018

Thank you for the gift of feedback! We are very excited about our renovation to be complete and to be able to share it with you!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$195 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#2 Green Hotel in Cleveland
#3 Family Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$195 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#2 Green Hotel in Cleveland
#3 Family Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (228)
Room & Suite (120)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (5)
Questions & Answers
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Chandra S
11 January 2018|
AnswerShow all 3 answers
Response from 61elc | Reviewed this property |
I am not sure Sorry
0
Votes
LoriCWV
24 November 2017|
AnswerShow all 6 answers
Response from Howbar | Reviewed this property |
There is a $25-30 charge per day. The underground parking garage is about a block away with a connection to the hotel.
1
Vote
Room Tips
"I always ask for upper floors. Much quieter"
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"Ask about construction"
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"Corner room was nice with lots of windows! We were on the 9th floor and had a view of the stadium & Lake..."
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"High floors are quieter. Concierge loungs is on 20th floor."
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