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InterContinental Suites Hotel Cleveland

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Traveller (82)
Room & Suite (211)
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Overview
  • Excellent49%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(109 reviews)
“room service”(39 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental Suites Hotel Cleveland
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental Suites Hotel Cleveland
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (674)
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307
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307
201
83
39
29
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All reviewsfront desksmall kitchenetteroom serviceliving roomvalet parkingkeurig coffee makerclinic campussitting areatwo blocksshuttle servicerestaurant stafffitness centerconvenient locationmini fridgehousekeeping staffrock and roll hallwellness
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11 - 15 of 659 reviews
Reviewed 1 week ago

Intercontinental Suites Hotel has made every effort to welcome us like family. Without exception the staff from front office to restaurant know our names and our preferences and go out of their way to be certain that we have what we need and much more....More

Thank sallyjeanb2016
Response from mnd227, Manager at InterContinental Suites Hotel ClevelandResponded 3 days ago

Dear Sallyjeanb2016 Thank you for your valuable feedback. It is a great feeling to read that our team is "outstanding". We will continue to work harder for you and keep deserving your trust. Thank you for your loyalty. Regards Moussa Ndiaye Hotel Manager

Reviewed 2 weeks ago

The Intercontinental is a wonderful place to stay. I travel to Cleveland for Health Care and am always greeted here with the utmost kindness. The rooms are fabulous and the beds are comfortable. As for the food, WOW! I have enjoyed everything I have ordered....More

Review collected in partnership with this hotel
Thank 943virginiab
Response from Sherice H, Manager at InterContinental Suites Hotel ClevelandResponded 2 weeks ago

Dear 943virginiab, It is so exciting to read that you will continue to book with us! We're thrilled to know that you had a five-star experience with us and your comments will be shared with our entire team. Thank you so very much for your...More

Reviewed 2 weeks ago via mobile

We booked 2 nights at the hotel for we had no idea how long the meetings and testings would be for my spouse. I was told as long as we notified the front desk by 6pm the night before we could cancel the 2nd night...More

Thank Carol D
Response from mnd227, Manager at InterContinental Suites Hotel ClevelandResponded 1 week ago

Dear Carol D, Many thanks for your thorough review of our InterContinental Suites Hotel Cleveland. I’m pleased that our location was convenient for your need to visit the Cleveland Clinic. I’m also pleased that you appreciated the layout of our suites and the friendly service...More

Reviewed 2 weeks ago via mobile

In general, the hotel is as nice as can be expected. The room was clean enough (although a corner of the carpet by the bed was sticky), the front desk staff was polite when we arrived and accommodated our request for a different room after...More

Thank ddcoll04
Response from mnd227, Manager at InterContinental Suites Hotel ClevelandResponded 1 week ago

Dear ddcoll04, Thank you for staying with us recently and for taking some time to provide us with some valuable feedback. It is concerning to me that your issue was not handled with the necessary level of urgency and that you were not assured by...More

Reviewed 2 weeks ago via mobile

Traveling with a baby for a wedding. Room had everything we needed for her including fridge, microwave and bath tub. Having separate rooms made it very easy for nap time. Staff very courteous and kid friendly which was appreciated. Room very clean. It was a...More

Thank Sara P
Response from Sherice H, Manager at InterContinental Suites Hotel ClevelandResponded 2 weeks ago

Dear Sara P, I understand the many moving parts that go into travelling with a baby and so it makes me very happy to learn that all your needs were met while you stayed with us.Thank you for making mention of the exceptional service from...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$146 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Cleveland
#3 Green Hotel in Cleveland
#6 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Cleveland
#3 Green Hotel in Cleveland
#6 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (211)
Dining (22)
Amenities (28)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
dragon4happy
31 May 2018|
AnswerShow all 2 answers
Response from dawnskene | Reviewed this property |
We noticed that the cleaning crew adjusted our temp a couple times but u have temp control in rooms to adjust
0
Votes
Dawn N
14 March 2018|
AnswerShow all 4 answers
Response from Sherice H | Property representative |
Hello, Our Breakfast Buffet is $14.50. Thank you!
0
Votes
Adeel G
8 February 2018|
AnswerShow all 3 answers
Response from Herb2Aud | Reviewed this property |
I stayed in a regular suite. It was adequate.
0
Votes
Room Tips
"The room is always. Clean & very inviting. Staff is super friendly & will to help."
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"Enjoy the comfort!"
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"View away from streets"
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"Corner room was great"
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