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InterContinental Suites Hotel Cleveland

Booking.comUS$189*
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GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$189*
US$189*
US$189*
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InterContinental Suites Hotel Cleveland
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429 Reviews from our TripAdvisor Community

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Showing 418: English reviews
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St. Augustine, Florida
Reviewed 5 days ago NEWvia mobile

I travel for business, and like when I am able to get a suite. Seems more like home. The room was large, and nice windows, with good curtains. The bathroom, large with a separate showering and toilet area. The desk/table were roomy. The couch was stiff and uncomfortable. I took the extra pillows off the bed to try to make...

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Helpful?
Thank Mags B
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Mags B, Thank you for providing some feedback on your recent stay with us. It is good to know that you liked the fact that your room was large and that the bathroom had a separate shower. It is however disappointing to learn that the couch was not to your comfort level and I do apologize for the ways...

Lake Norman, North Carolina
Reviewed 1 week ago

Comfort is a priority when your trip involves a hospital visit. We used the Intercontinental Suites Hotel for home base during a heart procedure at the clinic which is just a few minutes walk or a 1 minute shuttle away. The staff is kind, professional, and responsive from doorman to front desk to housekeeping to the custom omelet chef at...

Review collected in partnership with this hotel
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Helpful?
Thank lesliep51
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear lesliep51, I completely agree that comfort is an absolute priority when you have to have procedures at the Cleveland Clinic. As such, I am pleased to know that we were able to deliver on this for you. I will ensure that my team reads your commentary. We hope to have you back with us, hopefully on more leisurely terms...

Reviewed 3 weeks ago

We stayed here for one night on a pre-surgery appointment at the Clinic, we thought this would give us a chance to see if the hotel is adequate for a longer stay coming up soon during and after surgery. Pros: - One block from the Clinic. You can walk back and forth. They also have a shuttle. - Valet parking....

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Helpful?
2Thank UEX920
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear UEX920, Thank you so much for taking the time to provide this valuable feedback. We truly appreciate your business and your efforts to help us improve. It is good to know that you appreciated the proximity of our Hotel to the Cleveland Clinic as well as the shuttle service and amenities in your room. I do however apologize on...

Cincinnati, Ohio
Reviewed 2 March 2017 via mobile

Literally a block from the main entrance to Cleveland Clinic. Professional and courteous front desk staff. Roomy and modern rooms with comfortable beds. Kitchenette with sink, microwave and small fridge. Large gym with plenty of machines. I was at the end of the hall and it was very quiet!

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Helpful?
Thank Sambachica
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Sambachica, Thank you for reviewing your stay at the InterContinental Suites Hotel. It's great to know you had an impressive stay, and courteous service from our staff. I hope you will choose to stay with us again the next time your travels bring you to Cleveland. Warm Regards, Chelsey Felty Administrative Assistant to the Hotel Manager

Reviewed 2 March 2017

I stayed in this hotel for the job interveiw at the Cleveland Clinic. Before I made the reservation, I called the front desk if this hotel was connnected to the hospital directly and the staff informed me that it is indeed connected. However it was not true. The Intercontinental hotel is connected but not this suites and holiday inn. However,...

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Helpful?
Thank jamin K
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear jamin K, Thank you for commenting on your stay at the InterContinental Suites Hotel. I apologize that you had a few issues during your stay, and that there was miscommunication about the Hotel being connected to the Cleveland Clinic. It is true that we do not keep plates and utensils in the rooms, but we are more than happy...

Reviewed 26 February 2017

Liked this hotel when we stayed for my daughter's surgery at the Cleveland Clinic. Uncomfortable couch. Very slow wifi. Nice mattresses. Nice bathroom set-up. The room service was from their restaurant, which is expensive but divine. I recommend the pot roast.

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Helpful?
Thank Kanchan M
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Kanchan M, Thank you for taking a few moments to review your stay at the InterContinental Suites Hotel. I apologize that you experienced slow wifi during your stay, and hope that we were able to have our IT Manager correct this for you while you were here. I also hope that all went well with your daughter's surgery at...

Reviewed 9 February 2017

The entire hotel staff is extremely friendly & helpful: from assisting with luggage, check in / out, accommodating dietary needs, offering additional room provisions, helping with local transportation, etc. The facilities are immaculate: up-to-date and well maintained & cleaned. Wonderful amenities. Quiet and peaceful. Easy to find location.

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Helpful?
Thank Kristi J
SachaJurva, Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Kristi J, Thank you for your review of the InterContinental Suites Hotel. I am pleased you had a peaceful stay, and that our colleagues provided you with friendly and helpful service that met all of your needs. I will be sure to share your kind words with all. I hope you will stay with us again the next time...

Waco, Texas
Reviewed 7 February 2017

Wow. The hotel staff was very accommodating and friendly. The restaurant staff even more so! We looked forward to breakfast every morning - just to see the fantastic waitress and to have one of their delicious made-to-order omelets and fresh coffee. One of the chefs recommended some fabulous restaurants for us to try out. What great recommendations! The hotel staff...

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Helpful?
Thank GourmetGalleryK
SachaJurva, Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear GourmetGalleryK, It is so wonderful to know that our colleagues at the InterContinental Suites Hotel took such great care of you during your difficult trip to Cleveland. I will be sure to share your kind words with everyone. We would love to welcome you back should your travels require you to return to Cleveland. Thank you for your feedback....

Riner, Virginia
Reviewed 17 January 2017 via mobile

Excellent hotel within walking distance to Cleveland Clinic. As a family we stayed in the suites during my mothers heart surgery and it was a relief to be so close to the hospital and have an escape during several long days and extremely stressful situation. The staff was excellent and extremely accommodating with our requests and in our needs. Thank...

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Helpful?
2Thank chrissieh373
SachaJurva, Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear chrissieh373, Thank you for reviewing your stay at the InterContinental Suites Hotel. I am pleased to know that our colleagues provided you and your family with excellent service during your time at the Cleveland Clinic for your mother's surgery. I will be sure to share your appreciation with everyone. I do hope that your mother is recuperating comfortably and...

Minneapolis, Minnesota
Reviewed 16 January 2017 via mobile

I was here on business working at the Cleveland Clinic for several days. I decided to give this hotel a try. Compared to other hotels of equal star level, I'd say it was pretty average. My biggest issue was the wifi, which was awful. If I'm trying to work I don't want my internet to be a slow crawl. I've...

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Helpful?
Thank Reid C
SachaJurva, Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Reid C, I apologize that you experienced issues with our wifi while you were staying at the InterContinental Suites Hotel. I have reached out to our IT Manager to test the connection. In the mean time, our Front Office Manager will be reaching out to you regarding your stay. I'm sorry that this had such a negative impact on...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more   less 

Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave, Cleveland, OH 44106-2038
Region: United States > Ohio > Cleveland
Price Range: €112 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio
Hotel Style:
#4 Green Hotel in Cleveland
#9 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Suites Hotel Cleveland staff and other travellers.
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Questions? Get answers from InterContinental Suites Hotel Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only saw two rooms, 413 and 409 and stayed in 413. It was slightly larger and had a view of Euclid Ave. Very quiet room.”
richardcY3351MY, 7 Jan 2017 | Read review
“I would pay the extra money for the suite!”
beachmom250, 27 Dec 2016 | Read review
“Make sure everything works before you unpack”
sharonkayz, 4 Aug 2016 | Read review
“If you can swing it, go for the pure rooms or ambassador suites for long term stay.”
AP4JC4ever, 21 Mar 2016 | Read review
“421 was a good quiet suite”
cheryls183, 22 Feb 2016 | Read review
5 of 5
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US$189* /night
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Prices are for 1 room, 2 adults
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