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InterContinental Suites Hotel Cleveland

InterContinentalUS$199*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental Suites Hotel Cleveland
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444 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Reviewed yesterday NEW

The room was great...well-appointed and very clean. Somewhat disappointed that sheets were poly/cotton blend, and duvet was synthetic. However the valet parking during my stay on this sold-out weekend was a nightmare. You are forced to use the valet parking, as their is no other parking option. The first evening I waited 40 minutes for my car, along with a...

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Thank nancypX5124DP
fairfax station, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

Terrific hospital! We were there Jan. 2-6 assisting a family member undergoing surgery at the Cleveland Clinic. From the moment we drove up and handed our keys over to the valet until we departed on a very, very cold Friday morning, the staff could not have been more friendly, attentive, helpful and professional. The housekeeping staff, the restaurant staff, the...

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Helpful?
2Thank Richard C
About Hotel's Favourite Review
SachaJurva, Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Richard C, I'm pleased you had such an enjoyable stay at the InterContinental Suites Hotel while you were in town with family at the Cleveland Clinic. I will be sure to share with the staff what an impact their service had on your stay. We are very lucky to be on the Clinic campus, as it makes things so...

Chillicothe, Ohio
Reviewed yesterday NEW

We have stayed at this hotel 4 times now due to its convenient location when having medical appointments. No complaints during previous visits, but this time had a few concerns, including an empty water cooler in the gym, no sanitizing wipes in the containers to wipe off gym equipment, there was no do not disturb sign in our room, the...

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Thank Kona12345
Point Marion, Pennsylvania
Reviewed yesterday NEW

Every part of the hotel, the outside, the entrance, the fitness center, and the room were modern, welcoming, and very clean. The room was spacious and functional with nice amenities. The complimentary personal items were nice and appreciated. Internet speed was fast. Overall, very impressed with this hotel.

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Thank Kellyn C
Punta Gorda, Florida
Reviewed 4 days ago NEWvia mobile

We stayed at this hotel in March and May for visits and surgery to the Cleveland Clinic. The hotel staff was great; prompt service and great personal attention. The rooms were very clean and comfortable. The room was quiet compared to many other hotels We've stayed in. The only complaint we had was the quality of the food for the...

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Helpful?
Thank judycarmstrong
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear judycarmstrong, Thank you so very much for your review of your recent stays with us. I am pleased that our room quality and service levels were to your liking, but disappointed in your experience with our food offerings. Firstly, please accept my sincerest apologies on behalf of my Food and Beverage team as I understand how frustrating this can...

Martins Ferry, Ohio
Reviewed 1 week ago

The Intercontinental was very comfortable, quiet and relaxing. We were in Cleveland for a stressful visit to the Clinic so these qualities were very much appreciated. The staff was very helpful and friendly.

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Helpful?
Thank orgbrown
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear orgbrown, We thank you so much for posting a review. It is good to know that we could have alleviated some of your stress while you visited the Clinic and we wish for you and your family the best of health. I will share your comments with my team in hopes that they will serve as motivation for continued...

Woodbridge
Reviewed 1 week ago

Booked the hotel through ticketsatwork and got a really great rate. Had the breakfast and it was tasty. Fresh berries and MY I omelettes (I'm a vegetarian). A lot of complimentary toiletries including nail file and mini sewing kit. Free valet parking Free coffee in the lobby in the mornings and fruit infused water in the afternoons. Quiet stay. Matthew...

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Helpful?
Thank boldentt
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear boldentt, We are thrilled to learn that you had a great stay with us. I will share your comments with Matthew and the team. Thank you so much for your review! We do hope it won't be to long before you visit us again. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Reviewed 1 week ago

Excellent service. Staff was very helpful answering our questions. The room was very clean, comfortable. It is an easy walk of 1.5 blocks from the Cleveland Clinic Miller building. The restaurant food was very good with a full service bar and the prices were equivalent to a good restaurant. We will stay there again if we need to visit the...

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Helpful?
Thank rbcarr0952
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear rbcarr0952, Wonderful to know that our staff took good care of you and that you liked our restaurant and convenience to the Cleveland Clinic. Thank you for sharing your feedback and we would love to have you back should you choose to stay with us again. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Batavia, Ohio
Reviewed 1 week ago

The personnel were very professional, courteous and helpful. The porters were extremely helpful. They also have a great rate if you're a patient of the Cleveland Clinic. Will always stay here when going to Cleveland.

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Helpful?
Thank Alan T
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Alan T, It is wonderful to learn that you will always stay with us when you visit Cleveland! Thank you for taking the time to share your experience with others. I am thrilled that you had a wonderful experience with our staff and anticipate providing you with this same level of courtesy on your next visit. Warm Regards, Sherice...

Bengaluru, India
Reviewed 1 week ago

A clean and comfortable setting . Well done rooms and cosy bathroom adds value to the suites . An ambient front office reception desk with pleasant folks to receive a visitor who has flown in long distance.

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Helpful?
Thank Prakash K
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Prakash K, I am so happy to learn that your Cleveland visit went well and that we were able to contribute to that. I will sure share your comments with my team. Many thanks for taking the time to post this review. We do hope it won't be too long before you visit us again! Warm Regards, Sherice Brown...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more   less 

Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave, Cleveland, OH 44106-2038
Region: United States > Ohio > Cleveland
Price Range: €124 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio
Hotel Style:
#4 Green Hotel in Cleveland
#9 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Suites Hotel Cleveland staff and other travellers.
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NJ

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Questions? Get answers from InterContinental Suites Hotel Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was very nice. ”
kellync2015, 23 May 2017 | Read review
“If you are staying for any length of time to be with a family member in the Cleveland Clinic, I would recommend getting a suite. It feels more like an apartment instead of just a hotel room.”
orgbrown, 17 May 2017 | Read review
“Pillows were too big”
199bonniec, 5 May 2017 | Read review
“We only saw two rooms, 413 and 409 and stayed in 413. It was slightly larger and had a view of Euclid Ave. Very quiet room.”
richardcY3351MY, 7 Jan 2017 | Read review
“I would pay the extra money for the suite!”
beachmom250, 27 Dec 2016 | Read review
5 of 5
InterContinental
US$199* /night
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HotelQuicklyUS$261
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Prices are for 1 room, 2 adults
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