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Hilton Garden Inn Cleveland Downtown

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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(256 reviews)
“front desk”(214 reviews)
“indians game”(93 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)
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Show reviews that mention
All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetparking feeshuttle servicedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventswithin walking distancejacobs fieldroom was clean and comfortablenice stay
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321 - 325 of 1,595 reviews
Reviewed 13 October 2016

I stayed at the Cleveland Hilton Garden Inn on Monday, October 10, 2016. The parking was nice - same level as lobby. The hotel was easy to find and very accessible. We were able to walk to dinner. The room was clean, and the pillows...More

Review collected in partnership with Hilton Garden Inn
Thank Melissa Ann Ms D
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 18 October 2016

Thank you so much for the very kind 5 star review and for staying with us!!!

Reviewed 13 October 2016 via mobile

Stayed here late last fall while seeing an event downtown. This hotel is very well located to all of the downtown venues. We will stay here again. We always enjoy staying at Hilton hotels. Hotel is right across street from baseball park.

Thank Scott S
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 18 October 2016

Always glad to read that our guest will be back. Thank you for your patronage.

Reviewed 11 October 2016

The trip was for medical reasons. We enjoyed our stay as much as possible. However, they charged us for room device we did not use and at checkout we asked for a taxi they instead sent us an expensive car service and we had to...More

Review collected in partnership with Hilton Garden Inn
Thank 251susiea
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 12 October 2016

Our Front Office Manager has left you a message so we can help you with the charge issue. Please call back when you have a moment. Also we thank you for staying with us.

Reviewed 9 October 2016 via mobile

Price and location are great! Across the street from the baseball and basketball stadiums. 20-25 minute walk to football stadium/rock n' roll museum. Restaurants nearby and right off the highway. Beds are very comfy and rooms are clean. It will be going under renovation this...More

Thank 11Melanie1980
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 12 October 2016

We certainly hope you come back to see our new look. Renovation starts next month and we cannot wait!

Reviewed 3 October 2016

the beds and pillows were a little strange, not bad, just not what I'm used to. Very close to stadium. Very nice staff. Jan the van driver was great. She will take u anywhere downtown. Only negative is that the restaurant/ bar wasn't open early...More

Review collected in partnership with Hilton Garden Inn
Thank Richellefiscus
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 7 October 2016

We thank you for the shout out to our one and only Jan. She is a hoot for sure. Thank you for staying with us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$145 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
AlisonG1980
30 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
18 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
marcarama
1 March 2018|
AnswerShow all 2 answers
Response from trippedout1963 | Reviewed this property |
Please contact the hotel.
0
Votes
Room Tips
"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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"Ask for room with city view. otherwise you will have view of parking lot and the adjacent highway."
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