We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Cleveland Downtown

Save
Traveller (150)
Room & Suite (108)
Pool & Beach (23)
You may also like
See all
Nearby Hotels
Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(260 reviews)
“front desk”(216 reviews)
“indians game”(95 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,634)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
See the most recent reviews
Filter reviews
1,609 results
Traveller rating
741
548
218
68
34
Traveller type
Time of year
LanguageEnglish
More languages
741
548
218
68
34
Show reviews that mention
All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetshuttle serviceparking feedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventsjacobs fieldwithin walking distancestaff was very friendly and helpfulroom was clean and comfortable
FilterEnglish
Updating list...
271 - 275 of 1,609 reviews
Reviewed 16 March 2017

I think this hotel has gone down in quality from 3 years ago. I have visited yearly, always get the same room back in the corner, which are cold, no usb connections. Not a lot to offer as far as food.

Review collected in partnership with Hilton Garden Inn
Thank juliekF8640QV
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 17 March 2017

We appreciate your yearly patronage. Please contact me directly on your next visit and I will make sure all goes well with your stay. We truly value your loyalty!

Reviewed 10 March 2017

This property is convenient and reasonable, especially for patients traveling to the Cleveland Clinic Hospital facility. The parking on site is extremely safe and easy to locate. The staff is friendly and accommodating. Price is fair value.

Review collected in partnership with Hilton Garden Inn
Thank Pamela S
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for the review. We're glad to hear you enjoyed your stay with us on your recent trip to Cleveland Clinic. It will be my pleasure to share your feedback with our hotel staff.

Reviewed 8 March 2017

Provided every service we needed with a smile. Shuttle to Rock and Roll Hall of Fame made our day. We checked our early and they stored our luggage so we could enjoy the rest of our day. I will stay at only non smoking hotels...More

Review collected in partnership with Hilton Garden Inn
Thank Z8304ZYsues
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for the wonderful review. We're glad you enjoyed your stay with us and your time in Cleveland for the Rock and Roll Hall of Fame. We're a 100% non-smoking hotel so we look forward to welcoming you back on your next trip to Cleveland.

Reviewed 8 March 2017

The room was great, the food was above average. The staff is EXCELLENT, very friendly and professional. The hotel is under renovation and they failed to update that the fitness center is essentially two treadmills and an elliptical behind a thin black curtain off to...More

Thank Debra K
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 10 March 2017

Thank you for the very kind comments in regard to our staff. Sorry you were not made aware of our renovation but we are very excited for our new look and it will be completed this month. Please come back and enjoy our new and...More

Reviewed 7 March 2017 via mobile

Very nice hotel! Check in was fast and the staff was super friendly and helpful. We came to town for a Cleveland Cavaliers game, and the hotel is located only about a half mile away from the arena. This made for a short walk to...More

Thank Sharell A
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for sharing your experience. We're glad to hear you enjoyed our staff, location, and our cooked-to-order breakfast - a great way to start your day. We look forward to welcoming you back on your next trip to Cleveland!

View more reviews
Most Booked Properties in Cleveland
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$142 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$142 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (150)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Scott M
2 June 2018|
AnswerShow all 4 answers
Response from girlinpinkwaders | Reviewed this property |
We parked at the hotel and walked everywhere, however some in our group did get a hotel shuttle to a Cav's game. Awesome hotel... I would call them up and ask. They are very accomodating.
1
Vote
AlisonG1980
30 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
18 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
Room Tips
"If you aren't afraid of heights ask for a room on an upper floor"
Read review
"Call early, with its location near sporting venues and CSU, it fills quickly!"
Read review
"make sure that the bed is made when you come back from sighseeing"
Read review
"Ask for room with city view. otherwise you will have view of parking lot and the adjacent highway."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing