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Hilton Garden Inn Cleveland Downtown

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Traveller (173)
Room & Suite (108)
Pool & Beach (23)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(264 reviews)
“front desk”(212 reviews)
“indians game”(96 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,698)
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1,671 results
Traveller rating
759
574
232
69
37
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LanguageEnglish
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759
574
232
69
37
Show reviews that mention
All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetrock and roll hallparking feeshuttle servicedirectly across the streetpool and hot tubfree shuttlesporting eventswithin walking distancejacobs fieldnice stayplayhouse square
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1 - 5 of 1,671 reviews
Reviewed yesterday

Right across from Progressive field and an easy walk to all downtown activities. Friendly staff, clean rooms and a pretty good pool area which kept the kids entertained for hours. I'd definitely stay here again.

Thank JVJoyce23
Hotel's Favourite
Reviewed 4 weeks ago

If you are attending an Indians game, this is a great home base. About a two block walk to the Progressive field entrance. The rooms were a little dated, but clean. The front desk staff was pleasant and efficient. Moreover, when a crowd gathered at...More

Thank 124douglash
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 2 weeks ago

Thank you for sharing your experience with us, we are ecstatic to have met your expectations throughout your stay. It is our goal to extend the service our guests deserve; We hope to see you soon!

Reviewed 4 days ago

As we were considering staying in Cleveland, I looked up several Cleveland hotels on the Internet, including the Hilton Garden Inn Cleveland Downtown. No reservation was made as plans were not yet firm. Subsequently, obviously as a result of my inquiry, I received an email...More

Thank shadv877
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 4 days ago

Our apologizes if the promotion rate wasn't communicated better. The Hilton Honors rate starts at $124. The key word there is - starts. So some days it can be $124 and other days it can be higher. I see how this can be perceived from...More

Reviewed 1 week ago via mobile

A great place just walking distance to our Global HQ. Well kept room and very friendly staff. Seating two weeks makes it like a home. Very happy with service. Great parking and room service. With the nearby around 50m Free Gym for hotel guests, marvellous!!

Thank Kamlesh And Ani... P
Reviewed 1 week ago

Typical Hilton Garden Inn - very nice, staff is attentive and courteous. Clean and comfortable.Convenient location - close to attractions, entertainment & sports venues, and downtown businesses.Breakfast is very good, but a little expensive if you don't want much breakfast and you don't have anything...More

Review collected in partnership with Hilton Garden Inn
Thank dusenbj
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago

Thank you for sharing your experience, we are happy to hear you had an excellent stay. We hope to see you soon!

View more reviews
About
Description
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness ...More center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms
Photos
Traveller (173)
Room & Suite (108)
Pool & Beach (23)
Dining (10)
Business Centre & Event Rooms (11)
Amenities (8)
Questions & Answers
Ask a question
Scott M
2 June 2018|
AnswerShow all 5 answers
Response from girlinpinkwaders | Reviewed this property |
We parked at the hotel and walked everywhere, however some in our group did get a hotel shuttle to a Cav's game. Awesome hotel... I would call them up and ask. They are very accomodating.
1
Vote
AlisonG1980
30 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
18 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
Room Tips
"We stayed on the 11th floor facing north/city and you could see the lake, most of downtown and of course..."
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"City View / Low Floor (in the summer)"
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"Avoid room 300"
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"Ask for City view otherwise you look at a highway and nothing much else"
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