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Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
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1,324 Reviews from our TripAdvisor Community

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Showing 1,302: English reviews
St. Thomas Ontario
Reviewed 4 days ago NEW

This hotel has great access to all downtown Cleveland has to offer. Clean and comfortable rooms and the breakfast was amazing! They are renovating and will be smoke free starting December 1st. Room was clean and spacious.

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Helpful?
Thank Agentss8
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you had a 5 STAR stay with us. Thank you for the review. Be sure to come back and see our new look once our renovation is completed.

New York City, New York
Reviewed 5 days ago NEW

I spent 4 nights here in September, and found the hotel room to be adequate, although the AC units were old and noisy, compared to other hotels I've stayed in. What was great about this hotel was the friendly and helpful staff, the courtesy van for drop offs and pick ups down town, and its proximity to the sports fields...

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Helpful?
Thank ERtrips11
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

And when you stay with us again we will have a brand new look so come back soon. Our renovation is underway as I type and will be completed in March. Thank you for staying with us.

seattlelover317
Reviewed 1 week ago

Our hotel was close to all the attractions that we wanted to visit. Parking was easy although it is $18 per day. The hotel is about one mile from the Rock & Roll Hall of Fame. Directly next to the baseball stadium. Not many places to eat near the hotel so we drove to some local eateries that were great....

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Helpful?
Thank seattlelover317
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up a review on your stay with us. Glad you enjoyed. Also please know we offer complimentary shuttle service to most downtown restaurants and attractions so please come back to explore more of our awesome town! Take care.

Cleveland, Ohio
Reviewed 1 week ago

Welcoming staff were excellent, very professional and helpful, much appreciated, rooms were very nice and clean, the restaurant staff were very friendly and always smiling, it was a good experience when you see people happy and doing their job which reflects on my excellent review I gave and would recommend everybody coming to Cleveland to stay here

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Helpful?
Thank danmC6512IO
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for making our day and for the review. :)

Cleveland, Ohio, United States
Reviewed 1 week ago

A couple friends and I decided stay at the Hilton Garden Inn Cleveland Downtown so that we could all go to the Cleveland Indians game and have a night downtown. We thought that the hotel was well priced and very conveniently located within steps of Progressive Field and Quicken Loans Arena. The hotel is also right off the highways (I77...

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Helpful?
Thank Dylan D
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Yes, we are the closest hotel to the ball park. So glad you could stay with us and catch a game. Hope to have you back next season.

Chesterfield, Virginia
Reviewed 2 weeks ago

Bed was heavenly, slept comfortably all week, nice room. Outside hotel has historic look, not inside. Chef' breakfast was a treat, attentive waiters, desk staff was great, convenient bar/restaurant inside the hotel, good bartender. There are daily fees for parking $18+ & breakfast $12+. The hotel does have a shuttle & other amenities. Airport & Rock n Roll Hall of...

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Helpful?
Thank Mandarinlady
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the kind comments in regard to our team here. I can honestly say they are the best team I have had the privilege to work with in my 26 years in the industry. So thank you again for reconfirming that. See you again.

Cleveland Downtown, United States
Reviewed 2 weeks ago

Beautiful, clean rooms. Internet access is fast. Friendly and close to everything. I have been going here since they have opened. I have never had a bad experience and if something was not right, they would make it right. if you are there for Cleveland Clinic they are very helpful and have shuttles. If its for the Cleveland games, they...

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Helpful?
Thank Martha A
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We appreciate your years of patronage. Also thank you for the very kind review.

Hamilton, Canada
Reviewed 3 weeks ago

Great hotel very clean friendly staff upon check in and check out would highly recommend close to progressive field and Quicken loans Arena great location great food close by parking was easy right behind hotel

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Thank joepQ340PK
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the awesome review and for choosing to stay with us. Plenty of basketball season left so come back and catch a game. Go Cavs!

Charleston, WV, United States
Reviewed 3 weeks ago

I stayed overnight for a business meeting the next day. The hotel is quite clean and inviting. The rooms were very comfortable and clean. It is in a great location which is close to a lot of attractions and restaurants. The hotel staff were professional and friendly.

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Helpful?
Thank brianmB9015WB
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you had a 5 STAR stay with us. We certainly appreciate your kind review. Thank you.

Detroit
Reviewed 3 weeks ago

I stay once a month at this hotel, and I rate it one of the friendliest of any hotel in my experience. I'm a Hilton Honors member, so breakfast is free, and I am always amazed at how friendly and helpful everyone is from check-in through breakfast.

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Helpful?
Thank Mary K
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We sincerely appreciate your continued patronage and for this very kind review. See you again next month. :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115-2806
Region: United States > Ohio > Cleveland
Price Range: €117 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Hotels.com, Expedia, Odigeo and Travelocity so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travellers.
17 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Slept soundly in street facing room, guests park in & out all night in the back.”
 of 5 bubbles Mandarinlady, 20 Nov 2016 | Read review
“Just ask them.”
 of 5 bubbles 47dent, 23 Oct 2016 | Read review
“We loved the wind proof patio to ourselves to sip wine and snack on cheese bought from the best grocery store I have ever been to in.”
 of 5 bubbles flukesandfinds, 17 Oct 2016 | Read review
“Stay off 11, the hall is a sauna.”
 of 5 bubbles michaelrD4375GG, 29 Aug 2016 | Read review
“Face the ballpark for excellent view of fireworks”
 of 5 bubbles MplsJen, 22 Aug 2016 | Read review
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