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Doubletree Cleveland Downtown / Lakeside

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Doubletree Cleveland Downtown \/ Lakeside
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1,875 Reviews from our TripAdvisor Community

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Showing 1,859: English reviews
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Bradford, Pennsylvania
Reviewed 2 days ago NEW

My husband and I stayed here on a Hotwire deal in February. It was close enough to walk downtown, which we liked. We went to a game at the Q and they provided a shuttle to and from. Our room was very spacious and clean. The beds were comfortable as well. Everyone at the hotel was really nice, too. Would...

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Helpful?
Thank Ashlee B
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I have stayed at this hotel twice and is my prefered place to stay in Cleveland.The hotel has several amenities and benefits. The hotel itself is in a good location (walking distance to Rock and Roll Hall of Fame, First Energy stadium, restaurants, bars and CVS drug store if you forgot anything at home. Also Great Lakes Science Center, Bicentennial...

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Thank Patrick S
About Hotel's Favourite Review
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you so much for your kind words. We are pleased to hear that you enjoyed your experience with us and that we are your preferred hotel. We look forward to your next visit with us in the not so distant future. Thanks again!

Reviewed 3 days ago NEW

The front desk, housekeeping, etc are outstanding. All very warm, helpful, and efficient. The pool facility was clean and the exercise room was very well-equipped. The location and safe, abundant parking can't be beat. Curtis in the Executive Lounge is the best, always making guests feel comfortable. He always knew the drinks and snacks we wanted and remembered our interests.

Review collected in partnership with DoubleTree by Hilton
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Thank Laura D
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very pleased to hear that you enjoyed your overall experience. We will be sure to extend KUDOS to our executive lounge attendant for his outstanding service. Thanks again for your feedback and we hope to see you again soon

New York, NY, United States
Reviewed 6 days ago NEW

This is a great hotel close to the Rock and Roll Hall of Fame and Lake. It could use some updating to compete with the newer Hilton down the road as it does look a bit dingy at first entering. Rooms were ok and standard. Other than cosmetic appearance, it was a great hotel with friendly staff and a good...

Review collected in partnership with DoubleTree by Hilton
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Thank veronicacX5816LQ
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to rate your experience with us. We are very pleased to hear that, overall, you enjoyed your overall experience with us. We are continually working hard to make improvements in those areas that are displeasing to our guests and we do hope that you give us another opportunity in the future. Thanks again for...

Cincinnati, OH
Reviewed 1 week ago

I stayed one night while in town for a conference in another part of town. There is self parking that is easy to access in a garage. Our room was quiet and clean. One plus is it stayed cool in the room, too. Easy to get to areas downtown from here. Plus there is a free shuttle service which we...

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Helpful?
Thank DavidandKim
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very glad to hear that you enjoyed your entire experience with us. We look forward to your next visit with us in the not so distant.

Kalamazoo, Michigan
Reviewed 1 week ago

Overall the hotel is OK. The rooms are nice but a little dated. I took my family for a long weekend to check out the museums and a few other attractions. Parking is nice as the garage is attached. However you need to be very careful when you pick your room. They don’t explain that the hotel is directly next...

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Thank Chris H
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very sorry to hear that your experience was just OK. We are working hard to provide the best service and accommodations possible and we are disappointed to have fallen short of your expectations. We do hope that you visit us again and give us the opportunity to make it right.

OLEAN, United States
Reviewed 1 week ago

The pool and hot tub were filthy and not maintained. You also have to pay $18 a day for parking. Beyond that, the hotel room was nice and comfortable and in a great location. The beds were comfortable, and we slept well.

Review collected in partnership with DoubleTree by Hilton
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Thank collinc48
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very sorry to hear that you had a less than perfect experience. Your concerns have been shared with our management team in order to ensure a better experience for our guests moving forward. We do hope that you give us another opportunity in the future. Thanks again!

Bay City, Michigan, United States
Reviewed 1 week ago

Fine facility ; very cooperative and friendly staff. I have been with these people for a number of years. I have a special need that has been met with very sincere understanding by this staff. The head engineer, Johnny Ramirez, has been especially kind in this regard.

Review collected in partnership with DoubleTree by Hilton
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Thank Mark H
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. Our goal is to provide the absolute best service and accommodations possible and we are pleased to always exceed your expectations. We look forward to your next visit

New York
Reviewed 1 week ago

If your headed to the Rock and Roll Hall of Fame or going to a Browns game this is a great place to stay. easy walk to both. In the area it seemed that everything was closed on a Sat so the restaurant in the lobby was the only choice. From the airport it was only $5.00 by train/metro but...

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Thank John N
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for your feedback. We are very glad to hear that you enjoyed your overall experience and that we were the perfect location. We really look forward to seeing you again soon. Thanks again!

Reviewed 1 week ago via mobile

My son and I had a wonderful stay this weekend on Lake Erie a at the Double Tree. Most of the staff were very friendly and helpful. The breakfast provided in the executive lounge was very good and the rooms were clean and comfortable. We loved the location as we were within a mile walk from the 3 major sport...

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Thank thestock74
Kristina W, Front Office Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for all of your kind words regarding your stay. Our staff takes pride in ensuring an exceptional experience for all of our guests and we are pleased to have met your expectations. Thank you for sharing your concerns about the pool. Our maintenance team are working hard to make sure our heated pool is at the correct temperature...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 

Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Region: United States > Ohio > Cleveland
Price Range: €121 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Doubletree Cleveland Downtown / Lakeside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#17 Romantic Hotel in Cleveland
#20 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Cleveland Downtown / Lakeside staff and other travellers.
16 questions
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Anchorage, Alaska
9 months ago
lake ozark.Mo.
7 months ago
Hong Kong
2 months ago
Ravenna, Ohio
Reston, Virginia

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Questions? Get answers from Doubletree Cleveland Downtown / Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the even number rooms!! They face a high rise!!”
V4756EQchrish, 19 Apr 2017 | Read review
“The rooms that face NE have a partial lake view. You have to be on Flr 4 or 5 and higher to get a lake view on the SW side.”
patricksK7670EX, 10 Apr 2017 | Read review
“Rooms on the outside near the parking garage seem to experience the sound of the train more vividly.”
968heatherw, 30 Mar 2017 | Read review
“The hotel is next to the road, so take a higher floor so you don't hear the street noise.”
Pauli_fw, 13 Mar 2017 | Read review
“Lake View, Executive Suite”
robertcB4202LQ, 2 Mar 2017 | Read review
5 of 5