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Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
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1,318 Reviews from our TripAdvisor Community

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Showing 1,294: English reviews
Girard, United States
Reviewed 23 April 2016

Good location for trips to the Cleveland Clinic. No problems, clean. Breakfast was free but typical for this type of stay. good location for finding restaurants in downtown Cleveland. Internet access was fine. The parking is only valet but the valet service was fine and courteous. Desk staff was very helpful and even corrected the rate.

Review collected in partnership with Hampton
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Helpful?
Thank Richard S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Richard S, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our good location, amenities and friendly service. We appreciate your patronage and hope to see you again soon. Best, Michael Reidy General Manager

Melbourne, Florida
Reviewed 21 April 2016

the downtown hampton inn in cleveland was a wonderful experience. staff was great personable solved any problem. charlote in dining area was expecially helpful. Qadeer Ahmed, manager, was exremely helpful with helping always had smile and said good morning. chfristine desk clerk also wonderful. helped with questions about what to see and how to get there. i definitely recommend staying...

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Helpful?
Thank barrylee22
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear barrylee22, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Michael Reidy General Manager

Gilbert, United States
Reviewed 21 April 2016

Overall, I would not recommend this hotel. Although it's location is convenient, parking is outrageously expensive, the breakfasts are poor quality, and noise is out of control. Housekeeping is slow, as sometimes I'd come back to room at 4pm, and nothing had been done yet.

Review collected in partnership with Hampton
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Helpful?
Thank Frank S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Frank S, I'm very sorry that our amenities left your underwhelmed and that city noise pollution interrupted your comfort. We appreciate your attention to reviewing our hotel and will take your comments under consideration as we monitor our guest offerings. Thank you for staying with us. Sincerely, Michael Reidy General Manager

lewis center, United States
Reviewed 20 April 2016

Paid $100 less and received a top notch stay. Very nice! The staff was friendly and professional. We left a CAVS hat in our room and they mailed it out to us the same day. Five stars all the way around on this one.

Review collected in partnership with Hampton
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Helpful?
Thank Andrew M
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Andrew M, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Michael Reidy General Manager

Uniontown, Ohio
Reviewed 19 April 2016

Great location to all downtown interests. The staff was very helpful about points of interest. The continental breakfast was fresh and plenty of options to pick from. The only problem was not enough room to pull up to the hotel with the car. I had to circle the block a couple times until someone pull out from the area.

Review collected in partnership with Hampton
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Helpful?
Thank Danny C
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Danny C, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and an area for improvement, are appreciated as they foster change for the better. Thanks again and we look...

Palatine
Reviewed 19 April 2016

Located mid-way between the Rock and Roll Hall of Fame and Progressive Field, this Hampton in is perfect for anyone visiting Cleveland. All sports venues (Indians, Cavaliers, Browns) are within 5 blocks. Restaurants and wide city streets great for walking!

Review collected in partnership with Hampton
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Helpful?
Thank Eric O
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Eric O, I'm thrilled that you enjoyed our great location and that you had a good time in Cleveland overall. It was our pleasure to host you and we hope to see you again. Sincerely, Michael Reidy General Manager

Alexandria, Virginia
Reviewed 16 April 2016

This motel is smack dab in the middle of downtown Cleveland, so it's reasonable close to the main attractions (baseball, football, and basketball arenas, the Rock and Roll Hall of Fame). As a place to stay, it's completely generic, but it is clean. The rooms could be in any hotel in any medium-sized city, anywhere in America. The staff is...

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Helpful?
Thank Traveler0320
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Traveler0320, It was kind of you to note our great location and cleanliness despite the comfort of your stay being interrupted by city noise pollution. I'm sorry that you did not have a good night's rest. Thank you for staying with us and for your time in sharing your feedback. Sincerely, Michael Reidy General Manager

Reviewed 16 April 2016

We received information in a packet from the Cleveland Clinic. The hotel was easy to find, valet parking made it very easy. The staff was very professional and friendly. The room was spotless....bedding was great!

Review collected in partnership with Hampton
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Helpful?
Thank davidgK6733EY
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear davidgK6733EY, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver a comfortable visit. Best, Michael Reidy General Manager

columbus, United States
Reviewed 15 April 2016

My family stayed at this hotel for the Athens Marathon and experienced top notch service from everyone but mainly the front office team. The front office manager (Christy) was one of the nicest people that I have ever come across in the hotel industry. She was welcoming and accommodating even though we had some special requests. I didn't get names...

Review collected in partnership with Hampton
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Helpful?
Thank Chrissy S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Chrissy S, Thank you for your thoughtful review. I appreciate your family choosing us while in the area for the marathon. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Michael Reidy...

Cliffside Park, New Jersey
Reviewed 14 April 2016

We visited this past weekend to see the Rock and Roll Hall of Fame museum. Rooms were clean and comfortable. We had 2 rooms, once for us and one for our teenage kids. The only complaint I had was no mini fridge! Stayed at a Hampton Inn in NJ and we had that and a microwave, so I thought that...

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Helpful?
Thank Susan112761
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Susan112761, As our valued guest, we appreciate your feedback and are delighted to hear that your family had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback, which outlines both strengths and areas for improvement, is integral to enhancing our services. Thank you again for your...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 

Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114-1708
Region: United States > Ohio > Cleveland
Price Range: €119 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Cleveland Downtown 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hampton Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#9 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland Downtown staff and other travellers.
18 questions
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Questions? Get answers from Hampton Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are on the 4th floor or higher towards the back of the hotel.”
MWilker61, 17 Apr 2017 | Read review
“The higher the better for a quieter room.”
Sejodare215, 16 Apr 2017 | Read review
“If you're a light sleeper, you might ask for a room that doesn't look out on 9th or Superior or St. Clair.”
  • Room 702
  • 9th Street from rm 702
jolnugent, 2 Apr 2017 | Read review
“Rooms facing street provide a beautiful view of the old church across the street. May be a little noisy hearing sirens.”
louh239, 30 Mar 2017 | Read review
“They do provide ear plugs due to numerous downtown sounds- sirens, etc that easily come through the window and walls.”
EdT518, 30 Jan 2017 | Read review
5 of 5