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Hampton Inn Cleveland Downtown

1,501 reviews
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Traveller (129)
Room & Suite (65)
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Overview
  • Excellent47%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“valet parking”(167 reviews)
“rock and roll hall”(249 reviews)
“great location”(204 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
Wheelchair Access
3.0 Star Hotel
All hotel details
Offers from Hampton Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,501)Write a Review
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525
149
70
47
Show reviews that mention
All reviewsvalet parkingrock and roll hallgreat locationwalking distanceprogressive fieldhall of famevalet stafffree breakfastthe breakfast areagreat stayfew blockseasy walkyogurtr rwould definitely stay here againscience centerindians game
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271 - 275 of 1,471 reviews
Reviewed 11 November 2016 via mobile

We had had a rough day with my mom having open heart surgery and our car had been towed because of a super misleading sign...BTW no stopping means no parking...even when there is a meter...the staff helped us figure out what happened to our car...More

Thank Schuyler L
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 14 November 2016

Dear Schuyler L, Thank you for taking the time to share your kind review. I'm glad that we could provide you with some comfort and assistance on a very stressful day. It was our pleasure hosting you. Best Wishes, Michael Reidy General Manager

Reviewed 10 November 2016

We had to visit the Cleveland Clinic for medical appointments and exams over the course of two days. The Hampton Downtown offers consistently high quality service and accommodations and terrific staff from the valet parking and desk folks to the housekeeping staff. Thanks. See you...More

Review collected in partnership with Hampton
Thank Karen M
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 12 November 2016

Dear Karen M, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return...More

Reviewed 7 November 2016 via mobile

Had a great stay - clean rooms, good staff. Breakfast is included and is actually quite tasty. Hotel right in middle of everything on one of the main streets. Easy walk to see a game or visit the rock hall. Parking is off site and...More

Thank Craig R
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 10 November 2016

Dear Craig R, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Michael Reidy General...More

Reviewed 6 November 2016 via mobile

My husband and I were in town for a football game. This hotel is a few blocks from the stadium and other attractions. Once we parked our car with the valet, we didn't need it the rest of the weekend as we were able to...More

Thank letsgonow123
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 7 November 2016

Dear letsgonow123. I'm very glad that our location was well suited to your needs. Please accept my sincere apologies for our lapses at breakfast and with the valet; this is not indicative of our norm. We appreciate your patronage and feedback & we hope to...More

Reviewed 1 November 2016

A great Hampton inn experience from check in to check out. Bed extremely comfortable, room and bathroom spotless. The team were very pleasant and helpful. I did not try the breakfast but looked good. Will happily stay there again.

Review collected in partnership with Hampton
Thank pauldb71
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded 2 November 2016

Dear pauldb7, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Michael Reidy General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (129)
Room & Suite (65)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Fred W
12 October 2017|
AnswerShow all 4 answers
Response from Lisa A | Reviewed this property |
Sorry, have no idea. Call the hotel.
0
Votes
Busmary22
20 August 2017|
AnswerShow all 8 answers
Response from Jeff B | Reviewed this property |
No it's not
0
Votes
jslo13
4 July 2017|
AnswerShow all 7 answers
Response from Jan M | Reviewed this property |
No laundry services.
0
Votes
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Room Tips
"If you do stay here get a room on an even number floor they have the ice machines."
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"Try not to get a street side room, it is noisy"
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"Rooms that end with 20 are corner rooms with lake/city views. Those are the best. “8” rooms are right in..."
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"possibly a room not on the street would be quieter"
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