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Over charged my card, then charged for 2 days then my bank alerted me that they had added a recurring charge all for $101.00 a shot. Tried to get them to refund money, so far they just act like they don't understand???? Maybe an IRS...More
Date of stay: December 2018
Thank Tammy W
Response from Malik M, Manager at Quality Inn & SuitesResponded 2 days ago
First let me apologize for any misunderstanding you may have with your billing. Let me reassure you that we understand and per your conservation with the hotel staff that you have had over the phone that your billing is taken care of.
It's okay in almost every way. Room was nice, Check in was good,breakfast was okay. They had a place to park my big rig for the night. The bathroom had a very bad patch job over the shower that was very unappealing. Seems more like...More
We stayed here one night we asked for a non-smoking king room. The room reeked of smoke. We were put by a side entrance and the door that goes outside slams every time a person comes in or out. We could hear the ppl next...More
Room was very clean. Bed was comfortable. Employees were very nice and respectful. well lit entrance. Plenty of parking. Felt very secure. Nice Breakfast. would definitely stay here again. All restaurants were easily accessible.
Date of stay: April 2018
Response from Quality I, Manager at Quality Inn & SuitesResponded 29 April 2018
Thank you very much for your time in letting us know how our hotel in doing. I am pleased to hear that your time with us was enjoyable and we hope to see you again in the future.
Spent one night while in the area. Very clean, quiet, comfortable hotel. The staff was very friendly,efficient, and helpful. My only complaint is that there is no elevator, but I did not have much luggage to carry so it was not a big deal. Plenty...More