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Although a Holiday Inn Express is seldom exceptional, they deliver good value and a decent breakfast at a fair price. We needed a place to stay in the midst of an 800 mile two day road trip, and this served nicely. Clean, quiet, comfortable.
Response from BOLOH45309, General Manager at Holiday Inn Express & Suites Dayton West - BrookvilleResponded 7 July 2016
Thank you for the solid review! We hope you come back our way again soon!
I recently spent six nights at this hotel and there is something "off" about the housekeeping. I asked for bar soap for the bathroom, which was received, but then removed the next day. I informed the desk in the morning that my garbage hadn't been...More
Response from BOLOH45309, General Manager at Holiday Inn Express & Suites Dayton West - BrookvilleResponded 22 May 2016
I am concerned about the lack of communication that existed during your stay. I am the General Manager and you have my promise that had I known any of this I certainly would have called you and apologized and I would have followed up each...More
We stayed at this hotel for a weekend as we were moving from another state. The beds were extremely comfortable. The breakfast selection was great and the room was very clean. The staff was very nice. Even our dog was happy. The only thing that...More
Thank Rachel L
Response from BOLOH45309, General Manager at Holiday Inn Express & Suites Dayton West - BrookvilleResponded 18 April 2016
You have my guarantee that if it was safe for the pool to be open, it would have been. We hate when we disappoint people but sometimes it is a necessity.
We are glad that you found the rest of the hotel good! And the...More
OMG!! The iron and hair dryer did not work. When neighbors put the TV on you could hear it clear as if it was coming from your own room. The bathroom floor was filthy. Someone must have spilled a powdered cleaner under the sink and...More
Thank Patricia S
Response from BOLOH45309, General Manager at Holiday Inn Express & Suites Dayton West - BrookvilleResponded 12 April 2016
Irons and hair dryers should always work and are tested often by Housekeeping and Maintenance. I really am sorry that yours did not work but I promise that it will not happen again.
I am reasonably sure your neighbor must have had their TV on...More
We like H.I. Express locations but this is not typical. The tub has a narrow and rounded bottom. I was afraid of slipping & falling. The room needs a re-do with wallpaper and lights. The AC was loud. With the AC off, the hotel was...More
Thank bob z
Response from BOLOH45309, General Manager at Holiday Inn Express & Suites Dayton West - BrookvilleResponded 4 April 2016
I apologize for the issues you had at this Holiday Inn Express! I will have Maintenance look at the tub in your room to see if the gripping strips need replaced. You should never fear slipping and falling in anyone's tubs! Good news abut the...More
US$122 - US$173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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