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It was the first time to stay at Howard Johnson hotel. I booked two rooms for my family. We were faced with bed bus. Guest service very bad. No one in the staff take ownership of the problem and address the issues. Staff lies to...More
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Keep away at all cost! We stayed last night because our flight was cancelled and this was the only place available. The place is a disaster. Falling apart. I can't believe the property hasn't been condemned. We slept in our clothes..afraid to catch bugs. The...More
Response from Bob A, Manager at Howard Johnson Inn Cleveland AirportResponded 5 September 2016
I am sorry for your experience.Our look of hotel is improving since we painting and repairing outside.Rooms are newly renovated clean and inspected.
we make every effort to please our guest.Your comments help us to improve our services
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Also Known As
Howard Johnson Cleveland Airport Hotel Brook Park ,