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Americas Best Value Inn - Cleveland Airport

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97 Reviews from our TripAdvisor Community

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Doylestown, Ohio
Reviewed 4 days ago NEW

The staff was friendly and the room was clean but the hotel is really in need of an update. The hallway had a smoky smell to it and in need of a good sweeping. The TV was small but the fridge was a nice size. The bathroom was very old and the mattress was in desperate need of replacement. The...

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Helpful?
Thank gkbro
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear, Guest Thank you for your time to review our hotel, It is a pleasure to hear from our customers so we know how we can improve. We are very pleased to hear that the staff was very friendly and that the room was clean. I am very sorry for the smoky smell you experienced during your stay. We want...

Brook Park, Ohio
Reviewed 5 days ago NEW

I get nothing but good service from all staff. Rooms here are very clean. The staff is incredibly helpful and kind. They know how to treat a customer the right way. Tamara checked me in, and is one of the most considerate Front Desk Clerks I've dealt with at a hotel. Would definitely reccomend this hotel. Best Value is right!

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Helpful?
Thank dtriggdt
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear, Guest, Thank you so much for taking the time to write a five star review for America's Best Value Inn. It is rewarding to hear that our customers enjoy our service.We appreciate your support of our facility. We are highly satisfied to hear how considerate our desk clerk was. we are pleased to hear you will be returning. We...

Reviewed 1 week ago via mobile

We chose this hotel for our 7 day Park & Fly because of the low price. It was clean, but scary. The rooms are dilapidated and are in need of major updating, but were somewhat "doable" for one night of stay. The indoor elevators and lobby reaped of cigarette smoke. The continental breakfast was to be of desire. It's what...

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Helpful?
Thank Sarah B
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are currently renovating all of our guest...

Oshkosh, Wisconsin
Reviewed 30 December 2016 via mobile

This hotel is adequate if you have no minimum standard and just need to stop and sleep. Everything is pretty well worn but it is functional. The carpet is way past replacement time but there are no trip hazards that I saw. The place is being maintained but not at a pace that keeps up with the rate of deterioration....

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Helpful?
Thank GumboSnow
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry to see you were disappointed with our hotel. We are currently renovation many of our rooms but unfortunately, like all good things, this takes time. We hope you will stay with us in the future in order to see the improvements we are making....

Reviewed 28 November 2016

We have stayed at other Americas Best Value Inns that were impeccable. What a rude awakening at this location. Had we not taken everything out of the car (and if I was not feeling sick), when we got to our room on the 4th floor we would have turned around and found another place. The only pleasant part of this...

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Helpful?
Thank Pamela D
BestValueTeam, General Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Pamela D, Let me begin by apologizing for your experience. I want to thank you for taking the time to review your recent stay with us. The staff thanks you for your compliment on their interactions with you. Let me try to address the issues you seem to have had with your accommodations. I am sorry you found the room...

Reviewed 25 November 2016 via mobile

I will not ever stay at this hotel again its dirty nasty. Dryer up food on the walls. Roaches and bed bugs. Rude staff. Noise drug activities. Doors are broken. Same breakfast every day and not much lto choose from.

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Helpful?
Thank katievance1310
BestValueTeam, General Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Hello, I am sorry your stay seems to have been unsatisfactory. I hope you immediately informed the front desk about the state of your room. They would have taken steps to correct any problems. You also could have called the manager directly during normal business hours to address any problems you had while staying with us. We routinely have exterminators...

Scottdale, Pennsylvania
Reviewed 31 October 2016

We stayed here because we traveled from Cleveland to Punta Cana. This hotel is in dyre need of upgrading. It is in a great location to the airport. The workers were wonderful but the hotel was need of a lot of repair.

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Thank scottie27
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy you had a good experience with our staff. We all strive to see our guests satisfied. You commented on the condition of our hotel needing to be upgraded. Rest assured we are renovating our rooms. We are doing this to not only create a...

Reviewed 27 October 2016

First, the lobby was dirty. We took the elevator up to the fifth floor. Cigarette smell was overpowering. Dingy looking. Then we entered the room. The beds were not full size beds. We walked out to the deck, then saw on the door, that you were not allowed to be there. Looked at the door and it said that that...

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Helpful?
Thank Rose F
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Rose, We wanted to thank you for taking the time to review your recent stay with us. I want to apologize for you having such a negative experience. I hope you informed the front desk about your concerns and that they were able to assist you by addressing these issues. We, at Americas Best Value Inn, work to ensure our...

A TripAdvisor Member
1 review
Reviewed 11 October 2016 via mobile

Wifi not working, heat/air full of dirt(don't use smells) there is no fitness area like the website shows. Tile broke in bath, tub mat loose and glue coming off. Very old. The only reason I gave it a 1 is the lady at the desk. Patio door was open when I came into room when checking in. Hard to lock...

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Helpful?
Thank A TripAdvisor Member
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

I am sorry that you experienced some issues during your recent stay. I was glad the interaction with the front desk was positive. As for the problems you experienced I apologize. If you had advised the front desk staff we would have been more than glad to correct any issues you had at the time. We at, Americas Best Value...

Oil City, Pennsylvania
Reviewed 7 October 2016

We stayed with 2 other couples. Rooms are clean and comfortable and include soap and shampoo . Front desk staff were very friendly . We used the airport shuttle , which is limited to 6 people. Make shuttle reservations early as they only run every 1/2 hour. We will definitely use and recommend this hotel in the future.

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Helpful?
Thank JuanBeachBoy
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Jaun, We at, Americas Best Value Inn Cleveland-Airport, wanted to take a moment to let you know how much we appreciate you taking the time to review your stay with us. We try to ensure our guests have a comfortable stay. Many guests find the convenience and affordability of our Park n Fly package to be one of the best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn - Cleveland Airport

Address: 14043 Brookpark Road, Brook Park, OH 44142
Region: United States > Ohio > Brook Park
Price Range: €57 - €82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Americas Best Value Inn - Cleveland Airport 2.5*
Number of rooms: 120
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Also Known As:
Americas Best Value Inn - Cleveland Airport Hotel Brook Park
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking lot side very noisy.”
 of 5 bubbles mistysmom13, 4 May 2016 | Read review
“Room in another hotel”
 of 5 bubbles 3BOBP, 15 Mar 2016 | Read review
“Nothing at all.”
 of 5 bubbles pamw0, 9 Dec 2015 | Read review
“Probably better off with 5th floor room.”
 of 5 bubbles one_aceracer, 22 Jul 2015 | Read review
“Find somewhere else to stay”
 of 5 bubbles 688robing, 7 Jul 2015 | Read review
5 of 5