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Best Western Airport Inn & Suites Cleveland

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Traveller (35)
Room & Suite (17)
Dining (1)
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Overview
  • Excellent31%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible7%
Travellers talk about
“bob evans”(15 reviews)
“waffles”(25 reviews)
“room was clean”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)
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Show reviews that mention
All reviewsbob evanswafflesroom was cleanindoor poolwaffle makershuttle servicefree shuttlestay there againvery nice hotelthe staff was friendly and helpfulpleasant staythe breakfast areafree breakfastfitness centergreat place to stayconvenient locationrock and roll hall
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11 - 15 of 545 reviews
Reviewed 26 January 2018 via mobile

The hotel is nice, nothing amazing. It was moderately clean. The fitness center is pretty terrible and consisted of a functional treadmill, a broken treadmill, 2 stationary bikes and a cheap stair stepper. The water thing in the fitness center was broken. The breakfast was...More

Thank Nkuck1
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 31 January 2018

Dear Nkuck1, hank you for your review of the Best Western Cleveland Inn & Suites. Please accept our sincerest apologies for the fitness center equipment issue you encountered. I can only imagine how frustrating that must have been and that it not only happened at...More

Reviewed 10 January 2018

Everyone at the hotel was friendly and helpful, As a platinum member i was upgraded to a suite which had a refrigerator and small kitchen as well as a sofa. Very close to airport, rental car return, stores and food. Some local bars nearby if...More

Review collected in partnership with Best Western
Thank AndyFox1979
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 12 January 2018

Dear AndyFox1979, Thank you for taking time and leave feedback for your recent stay with us here Best Western Cleveland Airport Inn & Suits. We are happy to see that you enjoyed your stay and that you got a chance to try out some fine...More

Reviewed 2 January 2018

Really good experience. Quality for the price. Close to Cleveland Hopkins airport and a post midnight arrival. Would definitely stay here again. Super clean, comfortable bed and good breakfast. Easy check in.More

Review collected in partnership with Best Western
Thank Virginia P
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 4 January 2018

Dear Virginia P, Thank you for taking time and leave feedback for your recent stay with us here @ Best Western Cleveland Airport Inn & Suits. We glad that you enjoyed your stay with us. I am very pleased to read how beautiful you found...More

Reviewed 31 December 2017

Very nice room and friendly staff. Breakfast looked good ( I didn’t have time for anything more than coffee). Disappointed that the free airport shuttle didn’t start until 10 AM (the primary reason I chose this property). Staff pre- arranged for a driver that met...More

Review collected in partnership with Best Western
Thank Rob W
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 1 January 2018

Dear Rob W, Thank you for taking time and leave value feedback for your recent stay with us here @ Best Western Cleveland Airport Inn & Suits. Feel Sorry that you missed out our good breakfast. And we are working on to change our hours...More

Reviewed 30 December 2017

If you are looking for a clean and comfortable room,for the price, this is it. The staff was very friendly and helpful. The breakfast was very good,better than I had at other hotels. Very happy with my stay. Would stay here again.More

Review collected in partnership with Best Western
Thank michaelkR3725YC
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 5 January 2018

Dear michaelkR3725YC, Thank you for taking time and leave value feed back for your recent stay with us. Thank you for your five-star review of the! I am very pleased to read how beautiful you found our hotel to be and I am honored to...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$93 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kamil S
19 April 2018|
AnswerShow all 4 answers
Response from Rosa P | Reviewed this property |
Yes all you have to do is make arrangements at the front desk and they will take care of you
0
Votes
BPayton25
17 December 2017|
AnswerShow all 3 answers
Response from BonnieInPA | Reviewed this property |
I have switched cards at check-in. But it would be best to call the location to make sure. they have a great staff at this location and I'm certain they can help.
0
Votes
Jaycee7200
22 June 2017|
Answer
Response from Kamil S |
Hi, I cannot answer your question because mine is exactly the same, I will land at 1130pm and I am wondering the same. Did you manage to use the shuttle from the airport ?
0
Votes
Room Tips
"Get a room on the West side to have windows you can see out of"
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"I don't recommend staying here as the staff has shown to not be honest or honorable."
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"Select another property"
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"We paid a few extra dollars and got a large Queen Suite and were pleased with it."
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