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Best Western Airport Inn & Suites Cleveland

552 reviews
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Traveller (35)
Room & Suite (17)
Dining (1)
Overview
  • Excellent31%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible7%
Travellers talk about
“bob evans”(15 reviews)
“waffles”(25 reviews)
“room was clean”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Airport Inn & Suites Cleveland
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (552)Write a Review
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Show reviews that mention
All reviewsbob evanswafflesroom was cleanindoor poolfree shuttlestay there againvery nice hotelshuttle servicepleasant staythe staff was friendly and helpfulthe breakfast areafree breakfastrock and roll hallgreat place to stayconvenient locationclevelandedna
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1 - 5 of 539 reviews
Reviewed 1 week ago

Stayed for the first time at the hotel for a night while travelling with the family. We were in a suite with the side kitchen which gave my son room to play with his toys and a pull our couch to sleep on. Family enjoyed...More

Thank I1139PHmatthewg
Hotel's Favourite
Reviewed 20 December 2017

We had stayed at this hotel years ago when it first opened. It was very nice with a big indoor pool. It was also a pre flight stay. We stayed again a few years later and it had gone downhill Quit a bit. . We...More

Thank richmond4th
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 21 December 2017

Dear Richmond4th, Thank you for staying with us @ Best Western Cleveland Airport & Suits. It brings me great pleasure to hear what a positive impact my professional and friendly staff had on your stay and your ability to navigate the city. I'm thrilled to...More

Reviewed 2 weeks ago

Will stay at this hotel again..Good price.. very nice staff!.. The shuttle to the airport was fast and efficient!.. we did not have the breakfast so I cannot comment on that but everything else at this hotel was nice.More

Review collected in partnership with Best Western
Thank 676laryd
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 2 weeks ago

Dear 676laryd, Thank you for your five-star rating of the Best Western Airport Inn & Suites Cleveland Ohio! I was incredibly pleased to read how much you enjoyed our staff's service, clean and spacious room layouts and convenient location. I know I speak on behalf...More

Reviewed 3 weeks ago via mobile

We stayed here recently and found after check-in that the windows on our room were frosted. When I inquired about this, I was told that residents in the nearby neighborhood complained to the city about the hotel (specifics were not mentioned) and the city required...More

Thank Polaris1977
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 2 weeks ago

Dear Polaris1977, Thank you taking valued time and leave feedback for your recent stay with us here at Best Western Cleveland Airport Inn & Suites. Please accept my sincerely apology to not able to meet you exception due to frosted Window. I will take your...More

Reviewed 3 weeks ago via mobile

The hotel is nice, nothing amazing. It was moderately clean. The fitness center is pretty terrible and consisted of a functional treadmill, a broken treadmill, 2 stationary bikes and a cheap stair stepper. The water thing in the fitness center was broken. The breakfast was...More

Thank Nkuck1
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 2 weeks ago

Dear Nkuck1, hank you for your review of the Best Western Cleveland Inn & Suites. Please accept our sincerest apologies for the fitness center equipment issue you encountered. I can only imagine how frustrating that must have been and that it not only happened at...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$79 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$79 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
BPayton25
17 December 2017|
AnswerShow all 3 answers
Response from BonnieInPA | Reviewed this property |
I have switched cards at check-in. But it would be best to call the location to make sure. they have a great staff at this location and I'm certain they can help.
0
Votes
Theresa J
2 July 2015|
AnswerShow all 2 answers
Response from Ray V | Property representative |
Hello, Unfortunately we do not do reverse park and fly's. to be able to use our package you must stay the night before your travel. Thank you for your question.
0
Votes
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12
Room Tips
"Get a room on the West side to have windows you can see out of"
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"I don't recommend staying here as the staff has shown to not be honest or honorable."
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"Select another property"
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"We paid a few extra dollars and got a large Queen Suite and were pleased with it."
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