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Holiday Inn Express Cleveland Airport - Brook Park

HIExpress.comUS$122*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$165*
US$122*
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US$123*
US$123*
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Holiday Inn Express Cleveland Airport - Brook Park
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162 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cleveland Airport - Brook Park
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Showing 158: English reviews
Meadville, Pennsylvania, United States
Reviewed 5 October 2015

Very nice front desk staff who were so friendly at check in during the evening. The morning staff could use some training they seemed unhappy to be there. I found the room to need updating and the cleanliness was not up to Holiday Inn Express Standards. Just little things like the corners in the room, Molding in the bathroom, and...

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Helpful?
Thank Bob L
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Valued Guest- Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words as we strive to provide excellence in quality and service. We apologize for the inconvenience and have taken the necessary actions to retrain staff members. We thank you again and hope to see you back again soon....

Hillsboro, Ohio
Reviewed 12 September 2015 via mobile

This was by far the worst Holiday inn Express I have ever stayed in the staff was friendly but the room wasny very clean the breakfast was good but don't ask them about directions they were very rude about that

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1Thank Harrison G
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We apologize for the inconvenience you experienced at our hotel. We have taken the necessary steps to retrain staff members on how to handle service and quality related situations like this one. Again, we apologize and can ensure that it will not happen...

Buffalo, New York
Reviewed 11 September 2015

We stayed here in August overnight for a combination baseball game/Rock and Roll Hall of Fame get away. The staff at this hotel is fantastic! The hotel was about a 17 minute drive to downtown Cleveland. The hotel was clean, the beds were comfortable, and the bed linens were clean (and white!) Though totally non smoking now, I thought I...

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Helpful?
1Thank LXJ228
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management

Orlando, Florida
Reviewed 5 September 2015

Pros: Nice linens, great staff, close to airport, great staff, free shuttle. Cons: None that we found. From a room perspective, the hotel is typical Holiday Inn Express - good linens, nice desk area, plenty of outlets and plus, and a mini-refrigerator. Comfortable, spacious, and perfect for a short stay. From a location perspective, it's an airport hotel with a...

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Helpful?
2Thank William H
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management

San Antonio, TX
Reviewed 2 September 2015

We wanted a hotel close to the airport for an early flight, and this was perfect! Everything we needed (and would have expected from Holiday Inn Express), breakfast bar, free parking. We had a rental car, otherwise, could have taken the shuttle to the airport. Printed off our boarding passes, and got some fresh fruit from the lobby for a...

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Helpful?
1Thank tallred727
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management

Fredericksburg, Virginia
Reviewed 26 August 2015

My wife and i stayed at this hotel when we were visiting family on the west side of Cleveland, as well as in the Berea area. We've stayed at other HIE properties and we've always had a good experience. Our room was located on the third floor and it seemed like it was recently renovated since it seemed newer than...

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Helpful?
3Thank LGV60
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management

Downingtown, Pennsylvania
Reviewed 17 August 2015

Stayed here on a business trip and my stay was a great one. Nice big, clean room and location was close to the highway. This hotel also has a pool and a gym. Those things make this hotel good, but the staff, in particularly the housekeeping staff and the free breakfast make this hotel great! I’ve never and I do...

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Helpful?
Thank Prince_Oochie
Amit P, General Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management

London, United Kingdom
Reviewed 16 August 2015

This seemed generally a nice hotel in a pleasant location. The reception on arrival was very friendly and helpful with local information, not a common feature of airport hotels in my experience. The public areas were spacious with nice extras such as fresh fruit and cookies available. The breakfast was good with a nice range of items. There were also...

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Helpful?
Thank PSKT
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Friendly Guest- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! Thank you so much for the kind words. Our staff strives to provide excellence quality and service. Hope you see back again soon. Thank you, Management

New York
Reviewed 6 August 2015

Nice clean hotel. Nice Bed. Great staff when I checked in. Indoor pool was very small but a nice temperature . Very close to airport ( about 5 minutes easy drive) and 15 minutes to Cleveland clinic. There are restaurants close by and a Bob Evans and a Family restaurant right across the street. This hotel also offered a free...

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Helpful?
Thank Islandgirl134
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear- Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management

Vermont
Reviewed 2 August 2015 via mobile

We booked a room with a king bed on the second floor for a long weekend to visit some family. Check in was a breeze and the room was roomy and very clean. All updated amenities and we liked being able to choose if we wanted a firm or soft pillow. The complimentary breakfast was really surprising! There was an...

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Helpful?
Thank thenewgirlVT
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Thank you for Staying Smart at the Holiday Inn Express Brook Park Cleveland Airport! We thank you for the kind words. Our staff continues to strive in excellence when it comes to quality and service. Thank you again and hope to see you back again soon! Management

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Cleveland Airport - Brook Park hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brook Park, OH and Stay Smart at the Holiday Inn Express hotel while attending IX Center events. ... more   less 

Additional Information about Holiday Inn Express Cleveland Airport - Brook Park

Address: 16330 Snow Road, Brook Park, OH 44142-2821 (Formerly Holiday Inn Express Brookpark - Cleveland Airport)
Region: United States > Ohio > Brook Park
Price Range: €95 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Airport - Brook Park 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cleveland Airport - Brook Park staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Cleveland Airport - Brook Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor as I always recommend if you're "lucky" enough to get a room I guess!”
JerBob, 25 Apr 2017 | Read review
“excellent subway RTA access and airport”
GM99_Atlanta, 12 Feb 2017 | Read review
“2nd or 3rd floor.”
stephensV1608UI, 1 Nov 2016 | Read review
“Rooms on the 1st floor are at street level so make sure to close your curtains to avoid headlights!”
914grantm, 5 Aug 2016 | Read review
“really near the airport, but NO NOISE”
amandawT3710DQ, 23 May 2016 | Read review
5 of 5
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US$122* /night
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Prices are for 1 room, 2 adults
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