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Holiday Inn Express Cleveland Airport - Brook Park

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Traveller (17)
Room & Suite (34)
Dining (4)
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)
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All reviews car rental location bob evans room included a fridge few machines early flight standard hie pre made omelets hi express free shuttle remodeled rooms room was clean staff was super nice front desk staff was very helpful hot tub following morning light sleeper hot items
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1 - 5 of 191 reviews
Reviewed 11 December 2018

We have stayed at this particular hotel several times and it has what you expect for the price and matches other HIEs around the world. For location (convenient to I71/480/airport), amenities, cleanliness, staff hospitality, etc. - we would promote top-tier ratings for each of the...More

Date of stay: December 2018
Thank doejohnandjane
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 3 weeks ago

Hello doejohnandjane, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling...More

Reviewed 26 November 2018

We visit family in the Cleveland area during Thanksgiving and like to stay close to the airport the night before our early flight home. This year we stayed at the HIE on Snow Rd which is close to the highway and not more than 15...More

Date of stay: November 2018
Thank CalifCar
Response from HOLIDAY INN EXP... C, Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 27 November 2018

Thank you for your wonderful review and your stay. We hope to see you again in near future.

Reviewed 12 November 2018

I consider myself a tough but fair rater. We arrived for one night and left the following morning. I could find nothing to complain about. The hotel is located right of the expressway for ease of access. The rooms were clean and well furnished. The...More

Date of stay: November 2018
Thank mschaffron
Reviewed 1 November 2018

This is a very nice HIE! Check in was fast. My room was very clean and in good order. The breakfast was nice and fresh. The scrambled eggs were particularly good! The airport shuttle service was very prompt. I would like to mention Karrah, the...More

Date of stay: October 2018
Thank bobhrobl
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 12 November 2018

Thank you for your wonderful review and our staff works hard to meet all your expectation. We hope to see you soon.

Reviewed 3 October 2018

HIE met or exceeded my expectations on this stay. Quiet, clean room (albeit a little outdated perhaps), quick check in, better breakfast than anticipated including a few hot items, good enough WiFi to work from the room, and free shuttle to the rental car pickup....More

Date of stay: September 2018
Thank Mary C
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 4 October 2018

Mary C, Thank you for your stay and your wonderful review. We hope to see you again in near future.

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Questions & Answers
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Joowon C
29 March 2016|
AnswerShow all 2 answers
Response from Raj D | Property representative |
Our shuttle runs from 5 to Midnight, departing every half hour. While checking in please request the time you would like to leave. If you are going to leave a car while you are gone, please make sure you have made... More
0
Votes
1contleft
22 October 2015|
AnswerShow all 4 answers
Response from Raj D | Property representative |
Once you get your luggage please contact our hotel at 216-433-0004 and we will provide you with instruction on how to take the taxi. Thanks.
0
Votes
Pamelawhittb
13 November 2014|
AnswerShow all 3 answers
Response from Raj D | Property representative |
The Cleveland Clinic is located downtown which is about 1/2 hour drive from our property. Our shuttle is limited to with in 1 miles radius from the property. You would have to rent a car for your drive to the clinic.
0
Votes
Room Tips
"ask for near elevator we were place a mile from the elevator"
KURTN512
5 Aug 2018
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"Don't stay here if you need to checkout late."
rnmisrahi
17 Jul 2018
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"Away from elevator, ice machine and stairs-top floor"
959pa
25 Jun 2017
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"First floor rooms may be level with arriving parking cars, i enjoyed second floor"
VicS906
3 Jun 2017
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PRICE RANGE
US$92 - US$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express brookpark - cleveland airport hotel brook parkholiday inn brook parkbrook park holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Brookpark - Cleveland Airport
LOCATION
United StatesOhioBrook Park
NUMBER OF ROOMS
67
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