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Quality Hotel

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Room & Suite (59)
Dining (3)
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Overview
  • Excellent23%
  • Very good33%
  • Average23%
  • Poor13%
  • Terrible8%
Travellers talk about
“the crowne plaza”(33 reviews)
“bob evans”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)
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39
24
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All reviewsthe crowne plazabob evansbreakfast buffet isindoor poolthe wi fian older hotelfront desk staffbeds were comfortablegreat customer servicecomfortable staystaff was very friendlydowntown cincinnatinon smokingatriumconferenceradiushighway
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21 - 25 of 288 reviews
Reviewed 20 June 2017 via mobile

I wanted to like this hotel. I really did. We checked in here and the front desk personnel were very pleasant and upbeat. Got to our room and we were highly disappointed. There were several noticeable issues from the lock on the door, to the...More

Thank Domonic D
Response from Danny H, General Manager at Quality HotelResponded 24 June 2017

Dear Dominic D, Thank you for taking time to comment about your recent stay at our hotel. We were all delighted to read that the front desk staff was pleasant and upbeat. I apologize for the other issues you encountered during your stay. This is...More

Reviewed 15 June 2017 via mobile

We enjoyed a very pleasant stay here again, after a 4 yr absence from Cincinnati. Your staff made us feel very confortable like we were at home. Security Officer Janelle is superb and remembered us from yrs ago. Bravo & you made our stay exceptional...More

Thank aventuraxo
Response from Danny H, General Manager at Quality HotelResponded 16 June 2017

Dear Brogan, Glad you were able to return to Cincinnati again and that our staff made you feel very comfortable. I will pass your comments along to the staff and especially Janelle. Hope to see you again soon. Best - Danny Hill

Reviewed 17 May 2017

The staff of the hotel were fantastic. The room was tired and I was surprised that some of the repairs that we requested had not been noticed by the cleaning staff and taken care of. The pool area was very nice as was the breakfast....More

Thank bigrevvv
Response from Danny H, General Manager at Quality HotelResponded 22 May 2017

Dear bigrevvv, Thank you for taking your valuable time to share your thoughts about your recent stay at the Crowne Plaza Cincinnati. We are all pleased to read that the staff was fantastic and that you enjoyed the pool and breakfast. The hotel is scheduled...More

Reviewed 7 May 2017

At a weekend convention, I got a room with a broken door lock. The back of the lock cover was off, so someone must have tried fixing it. I had to jiggle the lock about 5 times to get it to lock when I left...More

1  Thank M H
Response from Danny H, General Manager at Quality HotelResponded 10 May 2017

Dear MH, Please accept my sincere apologizes for the problems you encountered during your recent stay at the Crowne Plaza Hotel. We are addressing the maintenance issues you mentioned. The room you were in has been inspected by our pest control company, Varment Guard Environmental...More

Reviewed 3 May 2017

Although the staff was very friendly, I just didn't feel very comfortable. The hotel needs a MASSIVE makeover. Very "old" feeling, elevator to my room was not very convenient, and it had an "old" smell. When pulling into the hotel the front door to lobby...More

Thank Julie L
Response from Danny H, General Manager at Quality HotelResponded 6 May 2017

Dear Julie L, Thank you for taking your valuable time to comment about your recent stay at our hotel. I am pleased to read that you found the staff "friendly". The hotel is scheduled for a renovation later this year and I apologize if the...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$81 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (69)
Room & Suite (59)
Dining (3)
Pool & Beach (3)
Questions & Answers
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wildkate
21 July 2014|
AnswerShow all 3 answers
Response from Domonic D | Reviewed this property |
Although our family saw no bugs in the three nights we stayed, the coffee pots in the rooms were single serving and ours literally blew up in my face as I added the water to it. Didn't try using again.
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Votes
Room Tips
"Look elsewhere; newer, better options nearby."
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"go to another hotel"
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"Stay elsewhere!"
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"Some rooms aren't accessible with a luggage cart because of steps."
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