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I wanted to like this hotel. I really did. We checked in here and the front desk personnel were very pleasant and upbeat. Got to our room and we were highly disappointed. There were several noticeable issues from the lock on the door, to the...More
Thank Domonic D
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 24 June 2017
Dear Dominic D,
Thank you for taking time to comment about your recent stay at our hotel. We were all delighted to read that the front desk staff was pleasant and upbeat. I apologize for the other issues you encountered during your stay. This is...More
We enjoyed a very pleasant stay here again, after a 4 yr absence from Cincinnati. Your staff made us feel very confortable like we were at home. Security Officer Janelle is superb and remembered us from yrs ago. Bravo & you made our stay exceptional...More
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 16 June 2017
Glad you were able to return to Cincinnati again and that our staff made you feel very comfortable. I will pass your comments along to the staff and especially Janelle.
Hope to see you again soon. Best - Danny Hill
The staff of the hotel were fantastic. The room was tired and I was surprised that some of the repairs that we requested had not been noticed by the cleaning staff and taken care of. The pool area was very nice as was the breakfast....More
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 22 May 2017
Thank you for taking your valuable time to share your thoughts about your recent stay at the Crowne Plaza Cincinnati. We are all pleased to read that the staff was fantastic and that you enjoyed the pool and breakfast. The hotel is scheduled...More
At a weekend convention, I got a room with a broken door lock. The back of the lock cover was off, so someone must have tried fixing it. I had to jiggle the lock about 5 times to get it to lock when I left...More
1 Thank M H
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 10 May 2017
Please accept my sincere apologizes for the problems you encountered during your recent stay at the Crowne Plaza Hotel. We are addressing the maintenance issues you mentioned. The room you were in has been inspected by our pest control company, Varment Guard Environmental...More
Although the staff was very friendly, I just didn't feel very comfortable. The hotel needs a MASSIVE makeover. Very "old" feeling, elevator to my room was not very convenient, and it had an "old" smell. When pulling into the hotel the front door to lobby...More
Thank Julie L
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 6 May 2017
Dear Julie L,
Thank you for taking your valuable time to comment about your recent stay at our hotel. I am pleased to read that you found the staff "friendly". The hotel is scheduled for a renovation later this year and I apologize if the...More
US$106 - US$173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Domonic D | Reviewed this property |
Although our family saw no bugs in the three nights we stayed, the coffee pots in the rooms were single serving and ours literally blew up in my face as I added the water to it. Didn't try using again.
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"Some rooms aren't accessible with a luggage cart because of steps."