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Crowne Plaza Hotel Cincinnati Blue Ash

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Crowne Plaza Hotel Cincinnati Blue Ash
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254 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Mesa, Arizona
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016

Even tho the hotel is a bit dated, it is clean. Beds are very comfortable with nice linen. It is quite large, which requires much walking. Staff is very nice. Our stay this time was 3 nights and we were able to rest well.

Helpful?
Thank Mitty2016
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear traveladdict601: Thank you for commenting about your recent stay at the Crowne Plaza Cincinnati Blue Ash. We were all pleased to read that your bed was comfortable and that your food and beverages were good as well. Hope to see you again soon. Best - Danny O. Hill, GM More 

Dayton, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2016

I stayed for one night this past week. My room was incredible and the bed was beyond comfortable. Because of my rewards membership and points I was able to get upgraded to a complimentary suite which had a small kitchenette and sitting area. The pool felt great (it was heated) I did not like the fact that it was directly... More 

Helpful?
Thank traveladdict0601
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear erinparrott: The Crowne Plaza team values your comments. Thank you for taking your valuable time to share the results of your recent stay. We always try to upgrade our IHG Rewards members whenever possible. Glad we were able to accommodate you and that your dining experience was pleasant. Best - Danny O. Hill More 

GA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016

We thought this place was a nice place to stay for a mini-vacation. Breakfast was nice (we purchased a package), our room was clean and quiet (5th floor, close to elevator), and the staff was very nice. We used the pool, and visited a few sites in Cincy for the long weekend. The pool was right next to the breakfast/restaurant... More 

Helpful?
Thank jabinga
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear jabinga: Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Cincinnati Blue Ash. We are all pleased to read that you had a pleasant stay. We look forward to seeing you again if you have occasion to be in the area again. Regards - Danny O. Hill - General Manager More 

Marinette, Wisconsin
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 24 August 2016

Downside- The place is old and well worn, rooms are small, our walls were dirty, it looks very institutional, they didn't make up our room the first day and made no apologies for it. If you end up on the east side of the building and need ice, pack a lunch, its a hike. Upside- The manager was very nice... More 

Helpful?
Thank Vach
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Vach, Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Hotel in Cincinnati. The hotel is scheduled for a renovation in 2017 and I apologize if the price value that you paid was not satisfactory to you. The only time that our housekeeping department does not make up a room is... More 

Travellers are raving about these Blue Ash hotels

Syracuse, New York
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 August 2016 via mobile

Very tired property. I stayed here because there was a tennis tournament in town and I had very few options. The first room I checked into smelled like someone had just smoked a pack of cigarettes. I never do this, but I asked them to move me. They only have one elevator, so I had to walk all the way... More 

Helpful?
Thank Scott C
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Scott C, I apologize that your guest room had an odor. This hotel has been 100% non-smoking for seven (7) years. Occasionally a guest will smoke in a room without our housekeeping department catching the offender or notifying management. Please accept my apologizes. The hotel has a total of three elevators, two elevators on one end of the building... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2016 via mobile

Our hotel room was in need of a remodel. It was nicely decorated but the air conditioner would not keep the room cool, and the bathroom looked old and tired. We thought breakfast was complimentary only to find out that the cold breakfast was $8 each. All we had was one cold cereal and one yogurt with two orange juices... More 

Helpful?
Thank Rebecca T
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Rebecca T, Thank you for taking your valuable time to comment on your recent stay. We inform every guest upon check in about our breakfast buffet prices. I am not sure why you were under the impression that breakfast was complimentary. The Crowne Plaza brand standards do not permit us to give complimentary breakfast. No excuses for your hot... More 

Detroit, Michigan
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 July 2016 via mobile

As soon as I checked into the hotel, I shut the door and to my surprise I saw the biggest cockroach ever. It was on the back of the door it was huge, I had to call the maintenance man to come down and get it. No sooner did the maintenance man show up and hit it with a broom,... More 

Helpful?
Thank David I
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear David I, Please accept my apologizes for the incident at the Crowne Plaza Hotel. I can assure you that this is not a common occurrence. Our exterminators are working to remedy the situation.. Thank you for taking your time to comment. Regards - Danny Hill, GM More 

Richmond, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2016

The breakfast staff were wonderful, moving quickly to make sure everything was well stocked and clean. Above average food for free breakfast. Front desk was friendly and professional. Bathroom and sheets spotlessly clean. The mattress was too hard for me but I like a super soft bed so judge accordingly. The only reason I would not stay again was the... More 

Helpful?
1 Thank edhme
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear edhme, Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Cincinnati. We were all pleased to read that the breakfast staff was wonderful and the food above average. I understand your comments about the beds as we try provide beds that meet everyone's comfort level. Glad your husband slept like a... More 

Indianapolis, IN
Level Contributor
133 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 27 June 2016

Stayed here for a meeting. Food was very good, accommodations very comfortable and meeting space was excellent. Seems more like a very nice Holiday Inn rather than Crown Plaza, however. Lots of restaurants nearby.

Helpful?
1 Thank d828
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Cincinnati Blue Ash. We were all pleased to read that your meeting space was excellent, the accommodations comfortable and very good food. We hope to see you again if your travels bring you to the area. Danny O. Hill, General Manager More 

Cleveland, Ohio
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 June 2016 via mobile

So my stay started shaky with my keys not working- neither of them. That can happen but it is quite annoying as you have to drag your luggage all the way back to the lobby desk. But what came later was the issue. I had to go to a store, dinner and prepare my presentation for the morning so didn't... More 

Helpful?
Thank TessDeVille998
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear TessDeVille998: Thank you for letting me know about your recent unpleasant stay with us and thank you for being an IHG Rewards Gold Member. I have reviewed the incident with our housekeeping manager and operations manager, the two ladies that came up to your room. I apologize for your inconveniences and I can assure you that we are taking... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 

Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: €93 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Cincinnati Blue Ash 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from express way and with a refrigerator/microwave.”
 of 5 bubbles Mitty2016, 28 Sep 2016 | Read review
“find another hotel”
 of 5 bubbles Vach, 24 Aug 2016 | Read review
“Ask to have a room not near the ice machine.”
 of 5 bubbles N4407ZXamandab, 25 Apr 2016 | Read review
“The rooms toward the front side of the hotel are not near the elevators.”
 of 5 bubbles V5014ILhelenc, 21 Apr 2016 | Read review
“Make sure you ask for a room as far away from the vending and elevator area as possible.”
 of 5 bubbles michellehT1772PA, 20 Mar 2016 | Read review
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