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Hilton Garden Inn Cincinnati Blue Ash

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Hilton Garden Inn Cincinnati Blue Ash
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465 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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Nashville, Tennessee
Reviewed 5 days ago NEWvia mobile

This HGI is what I would expect. It was clean, and the highlight of our stay was breakfast where a wonderfully delightful waitress provided fantastic service, and the kitchen provided great food. I appreciated that they honored my late check-out request, and although the hotel was full, it was quiet. Love the afternoon cookies, too. We redeemed points for this...

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Helpful?
Thank elbreviews
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I apologize for not being recognized as a Diamond member, and the lack of caring by the front desk agent. This problem has been addressed and...

Clinton, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I've gotten so I will choose a Hilton Garden Inn every time I can. For the price, the facilities and staff are more than satisfactory. As an older woman traveling on my own, I'm very happy that the Inns offer an on-site restaurant. The rooms are always immaculate, as are the bathrooms. Appliances actually work, and the beds are very...

Review collected in partnership with Hilton Garden Inn
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Thank Etherege
About Hotel's Favourite Review
Tyler A, General Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Etherege, Thank you so much for taking the time to share your experience with us! We take great pride in our hotel in our service and cleanliness. I'm thankful that we were able to live up to our standards. We hope to serve you again very soon! Sincerely, Tyler Atchison General Manager

Kent
Reviewed 1 week ago

This was a very pleasant, yet brief stay for a wedding. The hotel was beautiful, a bit out of the way and clean (which is a must for my family). The staff was few but kind. This is a location that I would be happy to stay at in the future.

Review collected in partnership with Hilton Garden Inn
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Thank LGreen333
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We look forward to your next visit at the Hilton Garden Inn Blue Ash. Please contact myself at 513-830-1585 or any of our associates at 513-469-6900...

cincinnati, United States
Reviewed 1 week ago

Terrible friday get away. Would like all our money back. There was no cold water in the shower. The bed was very uncomfortable. The front desk cllerk told us that we wouldn't be charged on our credit card since we were paying with cash but he charged us any way. Once with the credit card and twice with cash. We...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank larrymA3157TW
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to make us aware of your concerns regarding your stay at the Hilton Garden Inn Blue Ash.   Your comments help us serve you and all guest with improved practices.   I assure you that you did not get charged twice by cash and we talked to discover together on the phone and they said it could take up to...

Raleigh, North Carolina
Reviewed 1 week ago

My wife, 2-yr old daughter, and I stayed 4 nights while visiting family. The first thing we noticed was how bright and clean the lobby was. Below were our other observations. Room: We stayed in a suite. It was appropriate size and clean. A door between the living area and bedroom would be nice, but not a big deal. Some...

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Helpful?
Thank Jared K
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We appreciate everything in your review. We look forward to your next visit at the Hilton Garden Inn Blue Ash. Please contact myself at 513-830-1585 or...

Venice, Florida
Reviewed 2 weeks ago

TV , coffee pot not working loud talking in hall way after midnight called front desk and no one solved the issue. I assume management is the problem as most of staff was helpful. Unfortunately I was there for 3 nights.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 138lelandp
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I sincerely apologize that it happened and understand your dissatisfaction. These issues have been addressed with the appropriate departments. I assure you it is rare that this happens at...

Ann Arbor, Michigan
Reviewed 2 weeks ago

The hotel is quite decent in several areas: well-equipped room, comfortable lobby, ample parking, and good breakfast (as a benefit to Gold members). Within walking distance, you can find a few eating places. Not much noise from outside, but we could hear from hallways and neighbors. What disappointed me is 11:100 check-out. When I asked for a late check-out, the...

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Helpful?
Thank Simon H
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I apologize for the late checkouts but that individual day we where sold out and had a wedding party coming in at 2pm and needed every...

Reviewed 2 weeks ago via mobile

Facilities are adequate. Parking is fine. No issues with the room. Unfortunately tonight there is a very strong smell of pot on our floor. Kids with me are asking what that smell is and I told them the truth. "Pot." Then they asked, "Isn't that illegal?" My answer: "Yes." We also asked for a late checkout, and we were denied....

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Helpful?
Thank Ron P
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I am deeply sorry 1 guest ruined your entire stay we try to monitor guest smoking in there rooms as best as possible. We look forward...

Reviewed 4 weeks ago

Went to stay at Blue Ash Hilton Garden Inn for a business trip and the overall facility was great. The staff were all extremely accommodating and provided exceptional customer service. The breakfast was really good for the $10 that was charged. I will stay here for all my business travel needs in the Cincinnati area.

Review collected in partnership with Hilton Garden Inn
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Thank chasitym574
Tyler A, General Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thank you for taking the time to share your experience with us, chasitym574! We take great pride in our hotel and the amenities that we offer. We are glad you enjoyed your time with us and hope to see you again in the near future! Sincerely, Tyler Atchison General Manager

Newton, United States
Reviewed 22 March 2017

My room was nice and quiet. It was a little small in comparison to the other hotel I stayed before around there. My bed was comfortable. They offer free shuttle service to a destination in the same area, which is nice.

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Thank 837mehrana
Tyler A, General Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

837mehrana, Thank you for taking the time to review our hotel. We enjoyed having you stay with us and we hope to see you again in the future! Sincerely, Tyler Atchison General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Cincinnati Blue Ash

Address: 5300 Cornell Rd, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: €109 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cincinnati Blue Ash 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Cincinnati Blue Ash Hotel Blue Ash
Hotel Style:
#1 Romantic Hotel in Blue Ash
#2 Family Hotel in Blue Ash
#2 Business Hotel in Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cincinnati Blue Ash staff and other travellers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Cincinnati Blue Ash staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When booking a suite, get the larger suites with a door separating the bedroom.”
, 17 Apr 2017 | Read review
“Just ask for the type of room you like!”
837mehrana, 22 Mar 2017 | Read review
“Make sure you get the type of room you paid for.”
Asileehg, 25 Jan 2017 | Read review
“treat yourself to the whirlpool King,worth the lil extra for a great & relaxing night!”
stephenpH5731WC, 12 Sep 2016 | Read review
“Overnight amenities available.Higher floors are preferable.Clean,country contemporary, natural sunlight& environmentally green.”
2fatcatsonthego, 9 Sep 2016 | Read review
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