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Last minute deal at $35 can't beat that beautiful renovation wonderful carpets , heather checked me in and was wonderful , hotel is an older wooden structure so if you are downstairs and your higher floors are busy you might be in big trouble ,...More
This is a supposedly a smoke free hotel, however, our room smelled strongly of smoke. It was if someone had been smoking in that room for 50 years. We tried cracking the windows and letting fresh air in, but it was cold outside, so that...More
I have been at the Extended Stay on Creek Road in Blue Ash Ohio since Jan 3 2016. This is our 4 th trip here in the last year. My daughter is a patient at Cincy Childrens Hospital n has Arnold Chiari Deformation and Ehlers...More
Response from Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 11 April 2016
I want to thank you for taking the time to post a review of your stay with us. The staff and I read your review, and would like to thank you for writing such kind comments about our staff and facility. I’m thrilled we could...More
As a 54 year old single male taking care of my 'challenged' sister, (61) I was nervous being in this city for the first time and finding a 'safe' place for both of us after being on the road all day. I phoned a friend...More
I've been coming back and forth since April, everyone thank you , all of you even to housekeeping and maintenance everyone so friendly and accommodating! Some say cheap hotel well yes less expensive however very clean and there is something to be said about customer...More
Response from Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 26 January 2016
It is so rewarding to read that you had such wonderful stay with us. I'm thrilled that we were able to provide you with a home away from home experience as well as exceptional customer service! The staff and I would like to thank you...More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned... More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned management. Their unchecked ability to charge a guest then tell them they had to get off property amazed me. One recent incident involved Ohio state police intervention when Dave Young did this with a construction worker.
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"You should request a room with two beds in advance if you need more than one bed in your room. Those rooms go..."