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Compared to the others in Blue Ash, you get a full set of living room furniture, a large counter to sit at dividing the living room and kitchen, a large bathroom with a full size tub and vanity, and a larger closet.
The staff at...More
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 2 weeks ago
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-appointed, spacious suite and were impressed with our courteous associates. We appreciate your feedback and look forward to welcoming you back soon.
Close to restaurants & shopping. It has a fully equipped kitchen, counter bar, & couch. There is sufficient room space. There is an outdoor pool with tables & chairs & BBQ grills. Also a minimal breakfast since there is a kitchen.More
1 Thank frog0046
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 3 July 2018
Thank you for choosing Extended Stay America. We are glad to know you loved our ideal location and that you were happy with your well-equipped room. Your feedback will be shared with the entire team, and we look forward to hosting you & your family...More
Wonderful staff headed by GM David Young... We stayed for several months off and on from June 2018 thru August 2018 while undergoing medical treatment... Dave and his staff were always offering help in any way they could... Rooms were clean and efficient for the...More
Thank Byron S
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 23 August 2018
Byron, we appreciate your review of your stay at Extended Stay America during your medical procedure. We are glad we could take great care of you and that you were pleased with our service, affordable rates, and your well-appointed room. Thanks again for being our...More
We were given a room with no working toilet (handed me a plunger), a leaking window ceil, a huge crack on the bedroom door side paneling that prevented you from closing the door, and a bathroom door that would not close unless someone held the...More
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 22 August 2018
Isaiah, thank you for the review of our hotel. We sincerely apologize for the difficulties you experienced during your stay with us and for not resolving the problems to your satisfaction. Please be assured that we have shared your feedback with our maintenance team, and...More
Sorry, but when you choose to stay at a hotel
To rest and relax for the evening, but end up being in excruciating pain from stubbing a toe, not once but. a total of three times between the two people sleeping in the queen bed,...More
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 6 July 2018
Please accept our apologies for the difficulties you had during your stay. We have altered our Housekeeping and Maintenance team to check the bed and do the necessary changes to ensure it does not disturb our future guests. Thanks for bringing this to our attention....More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned... More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned management. Their unchecked ability to charge a guest then tell them they had to get off property amazed me. One recent incident involved Ohio state police intervention when Dave Young did this with a construction worker.