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Berlin Grande Hotel

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Traveller (108)
Room & Suite (52)
Dining (7)
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Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“amish country”(326 reviews)
“beautiful hotel”(83 reviews)
“cinnamon rolls”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,597)
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Show reviews that mention
All reviewsamish countrybeautiful hotelcinnamon rollspool and hot tubholmes countygreat place to staywithin walking distanceenjoyed our stayfarmstead restaurantrooms are largebreakfast was deliciouswe've stayedbreakfast barfirst floorfresh fruitstaff was friendlywaffles
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131 - 135 of 2,593 reviews
Reviewed 19 December 2017

The Berlin Grande is a great place to stay in Amish country. The staff are welcoming and helpful. The addition of more rooms and enlarged dining room make you feel even more at home from the moment you arrive to the moment you leave.

Review collected in partnership with this hotel
Thank Anita A
Response from Lisa Z, Riley Hotel Group at Berlin Grande HotelResponded 27 December 2017

Thank you for staying with us and for your feedback. We are delighted that you enjoyed your stay and hope that you will come back and see us again! Sincerely, Lisa Z.

Reviewed 19 December 2017

Love staying here. Doug, Mysi, Stacey, Melissa and the entire Staff is so kind and friendly. It’s like home away from home with our “Berlin Grande Family”. Always sad to leave. Lost track of how many times we have stayed at the Berlin Grande. As...More

Review collected in partnership with this hotel
Thank Kathy C
Response from Lisa Z, Riley Hotel Group at Berlin Grande HotelResponded 27 December 2017

I am so glad that you had a pleasant stay and found everything to your liking. We appreciate your complimentary review and business very much. There's never a need to be sad when leaving because you will always come back, right? (hint, hint). We look...More

Reviewed 18 December 2017

Girls night out had a great time. Loved the saltwater pool, wish it was bigger. hot tub was to cold. Room was great, very clean. Bed was way too soft for us, pillows were just fine. Everything was clean

Review collected in partnership with this hotel
Thank Grams3398
Response from Lisa Z, Riley Hotel Group at Berlin Grande HotelResponded 27 December 2017

Thank you for your feedback. We are so glad that you had a pleasant stay and hope to see you again soon. We are grateful for your business! Sincerely, Lisa Z.

Reviewed 17 December 2017

Room was overpriced - would stay again, just not pay for the upgaraded room. Heating was inconsistent. Would have wanted to dim the lights over the jetted tub. Light behind the couch not plugged in - needed an extension cord. On the plus side, great...More

Review collected in partnership with this hotel
Thank Jim K
Response from Lisa Z, Riley Hotel Group at Berlin Grande HotelResponded 27 December 2017

Thank you for providing feedback on your recent stay. I hope that you will indeed return for another visit. We are grateful for your business and look forward to welcoming you back! Sincerely, Lisa Z.

Reviewed 17 December 2017

Doug and his staff run a great a hotel. Very friendly and the hotel is top notch. Clean, sophisticated rooms. Great decor, especially now during the holidays. The breakfast they serve is so good. Lots of variety! Keep up the good work Doug and all!...More

Review collected in partnership with this hotel
Thank J7808LHjeffa
Response from Lisa Z, Riley Hotel Group at Berlin Grande HotelResponded 27 December 2017

Thank you for taking the time to leave a review on your recent stay. We are so glad that you had a pleasant visit. Please come back and see us again. Thank you for your business! Sincerely, Lisa Z.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Banquet Room
Self-Serve Laundry
Conference Facilities
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (52)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Amanda P
17 April 2018|
AnswerShow all 2 answers
Response from Richard P | Reviewed this property |
I agree with a previous reviewer. The mattress was a pillow top and was comfortable. This Inn is first class from the staff to the rooms. My wife and I have had a Sleep Number mattress for almost 20 years and it's difficult... More
0
Votes
Garrett A. M
4 January 2018|
Answer
Response from LaurieMcKenna | Reviewed this property |
I pay in advance online the total amount when I book hotels.
0
Votes
mikedebarabia
6 December 2016|
AnswerShow all 3 answers
Response from Lisa Z | Property representative |
Hello. We do have some rooms wth oversize easy style chair, but they do not recline.
0
Votes
Room Tips
"They have a few suites, but book them early. Very spacious rooms all of them."
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"When in Amish Country you want a view -- DO NOT choose a "courtyard" view because you won't..."
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"Get a room on the 4th floor if you want to sleep!"
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"All room are good they microwaves and small refrigerators."
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