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Berlin Grande Hotel

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1,940 Reviews from our TripAdvisor Community

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Showing 1,937: English reviews
Niles
Reviewed 12 February 2017 via mobile

My wife and have stayed in the area about a dozen times last ten years and have stayed at Berlin grande now three times. 1st stay there was great, but these last two times we've had trouble with disturbances. Previous visit we had a lot of traffic in the hallway that sounded like it was in the room and this...

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Thank robertrF7400PD
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so sorry that you and your wife were subjected to an unacceptable level of noise during your stay. Thankfully the staff were very attentive when you alerted them to this and the situation was handled to your satisfaction. We...

Pennsylvania
Reviewed 9 February 2017

I cannot say enough about the Berlin Grande. The accomodations are simply lovely. The rooms are immaculate, the service at the front desk is over the top, always greeting people with a smile when they enter, using a tone in their voice as though you are a long lost relative, so happy to see you and making you feel welcome....

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Thank Geibel49
Lisa Z, RIley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. The title of your review is most complimentary and we are grateful for your high marks about our property, amenities, and staff. Thank you so much for your feedback and your business. We look forward to welcoming you back to the...

North Olmsted, Ohio
Reviewed 8 February 2017 via mobile

My wife and I had the pleasure of staying in the Berlin Grande. We were very pleased with the cleanliness and size of the room. The pool and hot tub area were great and the towels were a decent size!! Shopping in town was great and the people are so friendly, lots of great tasting treats. Breakfast was a plus...

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Thank Warren3869
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you and your wife had an enjoyable visit. Thank you for your kind words about the property, amenities, and staff. We appreciate your feedback and your business very much and hope that you will come back...

Lancaster
Reviewed 6 February 2017

Girls get away weekend. Very nice, comfortable and cozy room! Great service and friendly staff. Would definitely stay again! Only thing I would change is the tissue and toilet tissue to something softer😀 we were there during a Mennonite and Amish convention, folks in room next to us were very loud until early morning!

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Thank leslynnd
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. There is nothing like a girls weekend and we are delighted that you chose our hotel to enjoy the festivities. I apologize that you found the toilet tissue to be uncomfortable and that you were subjected to that level of noise...

South Vienna
Reviewed 6 February 2017

Hotel was wonderful clean and reasonably priced. However upon checking in the front desk personnel was not friendly and not very friendly. As a first time visitor I was not impresssed. However hotel highly met our needs.

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Thank Y397PZdanield
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so sorry that you were not treated in a pleasant and professional manner. We strive to provide the very best customer service that we can and always want to discuss, with our guests, when we fall short. Please feel...

Saint Clairsville
Reviewed 5 February 2017

best pool ever and hot tub loved everything been at several places in area and yours is probably the best.extra clean and reasonable. good breakfast. noon checkout means you do not have to rush .store could have some reasonable items.

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Thank William W
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. Thank you so much for your complimentary words about our property and amenities. We appreciate your feedback and your business very much and hope that you will return for another visit, soon. Sincerely, Lisa Z.

Pickaway
Reviewed 4 February 2017

I took my elderly mother to pajama day and reserved a handicap room. My mother is borderline diabetic so it would have been nice if the lobby offered some fresh fruit for a snack in the evening. The only thing we seen was cookies that were available. My mother also enjoys a popcorn machine popcorn. She asked me "Can we...

Review collected in partnership with this hotel
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Thank G943KZdenisej
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. Hopefully, despite everything written in your review, you and your mother enjoyed some special bonding time together. Being borderline diabetic or diabetic is a challenge. It is a life altering condition that forces those directly dealing with it and their family...

Plain City
Reviewed 31 January 2017

We have been visiting Amish Country for over 20 years. Your hotel is one of our top three. This was the first trip where we stayed in a suite. It was worth it! Your staff is very friendly and accommodating.

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Thank karenfP235WE
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. On behalf of the entire staff, thank you so much for your high ranking of our property and for being repeat guests. I am so glad that this stay was a pleasant one for you and that you treated yourself to...

Oakdale, Pennsylvania
Reviewed 31 January 2017

Went on a short trip to Amish to celebrate my sisters 50th bday. My sister, mom, niece and great-niece went and the room was so comfortable for all of us! We even had a bday peanut butter pie from a local restaurant at the table and stored our champagnein the small refrigerator. I forgot plastic fork and after calling downstairs...

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Thank teresajor
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. We are delighted that you chose to spend your sisters milestone birthday celebration with us. I am so glad that the accommodations, staff, and amenities met your expectations and that you received our high level of guest service. Thank you so...

Lakewood, Ohio
Reviewed 30 January 2017

I have not stayed here in about 8 years as I always try and find a new/different place every time I visit the Berlin area. However, I was able to get the room on Orbitz, after tax on a Saturday night for $98 which I considered a deal since the same room on the Berlin Grande site was $123 after...

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Thank mdm4sfest
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad to read that you decided to stay with us again despite all of your other options and that you had a very pleasant stay. We appreciate your feedback and your business very much and hope that you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 

Additional Information about Berlin Grande Hotel

Address: 4787 Township Road 366, Berlin, OH 44610
Region: United States > Ohio > Berlin
Price Range: €107 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Berlin Grande Hotel Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Berlin Grande Hotel staff and other travellers.
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Questions? Get answers from Berlin Grande Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All views are good”
auntiea712, 22 Apr 2017 | Read review
“We were on the 4th floor. There was a pretty view from up there.”
LisaC920, 5 Apr 2017 | Read review
“Rooms in the back usually are pretty quiet if you don't like much noise.”
Ohiogal39, 30 Mar 2017 | Read review
“Centrally located in the middle of everything!”
tuppermern, 18 Jan 2017 | Read review
“Might want to request 4th floor to lessen the noise from rooms above. Walls are VERY thin.”
lisasI3689AK, 2 Jan 2017 | Read review
5 of 5