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Berlin Grande Hotel

2,534 reviews
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Traveller (108)
Room & Suite (52)
Dining (7)
Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“amish country”(327 reviews)
“beautiful hotel”(81 reviews)
“cinnamon rolls”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Berlin Grande Hotel
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Reviews (2,534)Write a Review
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1,975
408
99
32
16
Show reviews that mention
All reviewsamish countrybeautiful hotelcinnamon rollspool and hot tubholmes countygreat place to staywithin walking distancespacious roomsenjoyed our stayfarmstead restaurantbreakfast was deliciouswe've stayedfirst floorfresh fruitthe breakfast areastaff was friendlywould stay again
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101 - 105 of 2,530 reviews
Reviewed 29 November 2017

Nice hotel with courteous employees and a hot breakfast. Room was clean and big enough to move around in. Facial tissues were not very soft, but ok. Made reservations b cell phone while travelling because we were uncertain of arrival date. Price online was honored...More

Review collected in partnership with this hotel
Thank 763jeannettef
Response from Stacey L, Front Office Manager at Berlin Grande HotelResponded 2 December 2017

Hello 763jeannettef, Thank you so much for taking the time to leave us a kind review. I am very pleased to hear that you enjoyed your stay with us. We look forward to your return! Sincerely, Stacey L | Front Office Manager

Reviewed 29 November 2017

We have been staying at the Berlin Grande since it opened. We like the location and also the service. We like being able to walk up town and since the construction is finished for now it made it very safe and nice to walk.

Review collected in partnership with this hotel
Thank maryanns734
Response from Stacey L, Front Office Manager at Berlin Grande HotelResponded 2 December 2017

Maryanns734, Thank you so much for choosing to stay with us time and time again, we greatly appreciate it. We look forward to welcoming you on your next visit . Sincerely, Stacey L | Front Office Manager

Reviewed 28 November 2017

From the moment I checked in, the staff could not have been any kinder! They bent over backward to make sure I had everything I needed and let me know of activities in the town that evening. I was very impressed. The woman who checked...More

Review collected in partnership with this hotel
Thank 894beccaj
Response from Stacey L, Front Office Manager at Berlin Grande HotelResponded 2 December 2017

Thank you so much for taking the time to leave us a review, we greatly appreciate it. The Amish Country Half Marathon is a tough course so we were very impressed and honored to have one of the runners staying with us! I am so...More

Reviewed 28 November 2017

I have stayed in several hotels in and around Berlin and this one seems newer and better kept than the others in the area. The hotel was clean and very modern and had a hot breakfast buffet every morning even on Sunday (something very rare...More

Review collected in partnership with this hotel
Thank I7909EYchristopherp
Response from Stacey L, Front Office Manager at Berlin Grande HotelResponded 2 December 2017

Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you found our hotel beautiful but were sorry to hear there were some issues with noise from neighboring rooms. We appreciate your feedback and...More

Reviewed 27 November 2017

Front desk girls did not greet or welcome or my family. Was not informed about additional cost for a rolla way bed. Also never asked how my stay was upon checkout. Again front desk personnel not very friendly.

Review collected in partnership with this hotel
Thank 802helened
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Banquet Room
Self-Serve Laundry
Conference Facilities
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$105 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (52)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Garrett A. M
4 January 2018|
Answer
Response from LaurieMcKenna | Reviewed this property |
I pay in advance online the total amount when I book hotels.
0
Votes
mikedebarabia
6 December 2016|
AnswerShow all 3 answers
Response from Lisa Z | Property representative |
Hello. We do have some rooms wth oversize easy style chair, but they do not recline.
0
Votes
anon2427
19 November 2014|
AnswerShow all 7 answers
Response from niveahospitality | Property representative |
Good Morning, We haven't had any problems reported by guests on our WiFi, you should not have any problems. We look forward to seeing you soon. Have a wonderful Thanksgiving Holiday.
0
Votes
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12
Room Tips
"They have a few suites, but book them early. Very spacious rooms all of them."
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"When in Amish Country you want a view -- DO NOT choose a "courtyard" view because you won't..."
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"Get a room on the 4th floor if you want to sleep!"
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"All room are good they microwaves and small refrigerators."
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