My room on the 3rd floor looked fine when I walked in, clean, no weird smells, no bugs, you know. It seemed fine. But I didn't get a good night's sleep for 2 reasons: The room was too cold when I got there sand so the bed stayed cold for a long time. The walls must have been…
After 2 weeks of travel, we were fortunate to land for the night here. The bath was a delicious treat! The young man at the front desk was super helpful. The room was huge, bed just right, couch was comfy. I certainly would recommend this hotel!
Overall good HGI. Hot tub was broken but they gave us a free upgrade to room with jacuzzi to make up for it. Rooms are very nice. Very convenient to food, shopping and AF Museum. Breakfast was good. Staff was very friendly and worked to resolve any issues quickly.
This hotel was great when I stayed last year. Perhaps it was just the undergoing renovation that caused issues. The hot tub & pool areas were down & room thermostat wasn't functioning properly during my past stay. Reported the climate problem but it wasn't fixed nor a different…
I was put in the wrong room the staff member was new and was unable to assist me with getting the correct room. The explanation of why I was unable to use the internet was just as bad. I love the Hilton brand but this was not a good stay and I'm very unhappy.
"Try the room with a jacuzzi if you can."
"perhaps not looking at the highway."
"While the doors are quiet - the hotel, like almost all - has a loud elevator. So get a room away from the elevator."
"Second floor room not on hospital side"
"Make sure they do not put you across from an ice machine and heavy doors."