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We had a terrible stay at the Aloft Cleveland Downtown and left early to come to Aloft Beachwood. I checked in with the Front Desk Supervisor, I forgot her name, but she was so helpful in putting me and my son in a nice quiet...More
This hotel is absolutely stunning!!! From the outside to everything inside, it is INCREDIBLE!! The rooms were beautiful, clean, love the high ceilings, updated, and had everything we needed. Everyone was friendly, helpful, and kind. Lobby has games, pool table, Pac-man, fireplace and a cool...More
Stayed four nights during a business trip. Rooms are very clean and well maintained. Go for higher floors on the right wing for a good highway view. The left wing over looks a green forested lot. Several good dining options located within two miles. The...More
Might have been too hip and trendy for me. I had a one day trip and thought I would try something new. The staff was very welcoming, however, it was a bit hard to hear when checking in as there was a lively happy hour...More
This was our 2nd stay at this location, we were’nt disappointed. The check in process was seamless. The Aloft employees were friendly&helpful. Our dbl queen room was spacious. One downside was that since it is a pet friendly hotel, we could smell urine in the...More
Celebrate your style at Aloft Beachwood, a hip new hotel where you’ll enjoy the upscale shops and restaurants of Beachwood Place. We offer easy-breezy access to Eaton World Headquarters, University …MoreHospitals Ahuja Medical Center, and many corporate offices.Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access!Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play. Less
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We always pay with credit cards so I don't know their policy but I am sure if you call and speak to manager they will resolve problem for you. I am equally sure you will get response from your email but if this whole thing... More
We always pay with credit cards so I don't know their policy but I am sure if you call and speak to manager they will resolve problem for you. I am equally sure you will get response from your email but if this whole thing is making you anxious then give them a call. If you are Starwood member, you could also call member number for speedy resolution.