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Extended Stay America - Cleveland - Beachwood - Orange Place - South

85 reviews
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Traveller (6)
Room & Suite (2)
Dining (1)
Overview
  • Excellent27%
  • Very good20%
  • Average24%
  • Poor9%
  • Terrible20%
27 Nov 2017
“Somewhat Better than North location”
3 Jul 2017
“Ugh”
Free Wifi
Free Parking
Non-Smoking Hotel
Family Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (85)Write a Review
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1 - 5 of 84 reviews
Reviewed 1 week ago

The room was perfect ..i would have preferred a king bed room but I was solo so queen was\nt bad the pillows werent as supportive but the cleanliness can not be matched the staff werre inviting and friendlyMore

Review collected in partnership with Extended Stay
Thank 303harveys
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 1 week ago

Thank you for being our guest at Extended Stay America. We are pleased to know you had an overall good stay, but we are sorry for the inconvenience you experienced while here. We have shared your feedback with our entire team and will use it...More

Hotel's Favourite
Reviewed 26 March 2017 via mobile

We went there for about 3 days in December but it was awesome โ„๏ธ๐Ÿ‘๐Ÿผโœจ!! It wasn't one of those suuuuper luxurious hotels but I loved it โค๏ธ! The breakfast was simple but warming because it was cold outside ๐Ÿ˜‚ the morning I woke up and...More

Thank Zocolat
Response from 00esa, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 27 March 2017

Thank you for sharing a wonderful review of your visit to Extended Stay America - Cleveland - Beachwood - Orange Place - South. We are thrilled to read you loved our breakfast offerings and that you were impressed with your comfortable room. We appreciate you...More

Reviewed 1 December 2017

We booked this hotel due to their proximity to family we were visiting for the Thanksgiving holiday and because there was a kitchen, an amenity we often enjoy. Upon arrival to the area, knowing we would be checking in quite late I phoned to advise...More

Thank Bentwingangel
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 1 December 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 27 November 2017

We booked through a 3rd party site for 2 rooms for 3 nights each. I called to make sure one of our 2 rooms booked would have 2 double beds since we were travelling with 2 toddlers. I was assured they would be included in...More

Thank Jill B
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 28 November 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 27 November 2017

I stayed at the sister hotel of this location a year ago and vowed off the chain. But took a chance and stayed at the South location. This is an older location but more established than the North up the street. First night of check...More

Thank sylkiest1
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 28 November 2017

Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
US$84 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (2)
Dining (1)
Hotel & Grounds (6)
Bathroom (1)
Questions & Answers
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Courtney T
23 June 2015|
AnswerShow all 3 answers
Response from Timon88 | Reviewed this property |
North, definitely. I wandered into north first, thinking it was the south location. I would have been perfectly happy with that one. South is several notches down from north in quality and general upkeep of the property.
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Room Tips
"go some where else if your staying less than a week"
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"room 218 we were the first people too sleep there so beds are brand new and very comfy"
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"try the hotel with the same name 1 block before. They are a newer building"
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"We were on the third floor - perhaps other floors are better?"
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