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This hotel was clean, had a comfortable bed, and had a good continental breakfast, so it was a great value for a low price. It also is in a really good location right off the interstate. I will stay here again if I’m in the...More
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 3 weeks ago
Thanks so much for the nice review. We are pleased to know you found us to be a good value and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay!
Awaiting surgery at the Cleveland clinic and all the downtown hotels with elevated prices, we chose this good value and reasonably close location. Many good restaurants are nearby. Also many stores, pharmacies are nearby:CVS Rite Aid. We would stay there again.More
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 22 March 2018
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon.
Needed one night, dog friendly and booked only 2 days in advance. Staff was friendly. Room was pretty dated, one bed was lumpy, breakfast was very minimal but very very old cigarette smoke smell throughout made for unpleasant experience. I kept waking up and smelling...More
Thank Susan G
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 18 March 2018
Susan, please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to...More
The people who work in the hotel is friendly, however, I don't think that it is the best option in the area, but it isn't the worst neither. The rooms are big and have what you may need but the cleanliness is not one of...More
Thank Criizz R
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 4 March 2018
Thank you for your review. We are glad to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon.
I travel on business from Washington, D.C. area to Cleveland area monthly and have stayed at the ESA Cleveland-Beachwood-Orange Place-South at least 10 times because the rooms are clean and quiet, staff is personably professional, it is well-located, and the amenities suit my needs.More
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Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - SouthResponded 27 January 2018
Thanks for being a loyal guest of our hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with all our offerings. It was such a pleasure hosting you at Extended Stay America, and we look forward...More
North, definitely. I wandered into north first, thinking it was the south location. I would have been perfectly happy with that one. South is several notches down from north in quality and general upkeep of the property.
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"go some where else if your staying less than a week"