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Residence Inn Cleveland Beachwood

Hotel website
3628 Park East Dr, Beachwood, OH 44122-4302 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
3 Star accommodation
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (250)
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All reviews two bedroom suite front desk check out sleep quality full kitchen marriott properties would definitely stay here again laundry room highly recommend this hotel yogurt whole foods cleaning staff an extended stay business center visiting family free breakfast one night stay
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31 - 35 of 245 reviews
Reviewed 30 June 2017 via mobile

Stayed here for ten days on business. I'm a silver elite member and travel a lot. I'm usually very pleased with Marriott properties. The problems started at check in. Before I arrived, a few of my colleagues attempted to check in but the hotel said...More

Thank omgitshp
Management response:Responded 3 July 2017

Thank you for taking the time to share your experience. I can understand your frustration with the miscommunication regarding your reservation. The hotel was provided with the incorrect rooming list but that does not excuse the conversation you had with the front desk to confirm...More

Reviewed 16 June 2017

Stayed 3 nights for business and was very pleased with the property and staff. My room was quite comfortable and large. Very clean and no problems of any sort. The front desk staff was very nice and more than willing to help our group of...More

Thank jondf
Reviewed 3 June 2017 via mobile

This was my second time visiting this location within five weeks. Each room had different levels of dirty. My first visit in April, consisted of a two room suite. Both bedrooms had hair on the pillow, the bed and the toilet. Due to the length...More

1  Thank Gottobreal
Management response:Responded 5 June 2017

Thank you for taking the time to share your experience. I understand your concern regarding the room cleanliness. I would feel the same. Fortunately, your experience is not typical of our property. Your feedback has been shared with my housekeeping team who are working diligently...More

Reviewed 21 May 2017

The rooms were clean and the staff at this hotel treat you like your family rather than just a paying customer. My grandchildren love the breakfast which is included with your room stay. Tjhey have an outside pool but it wasn't open yet and they...More

Thank goodfoodforhealth
Management response:Responded 22 May 2017

Dear Traveler, I am pleased to hear that you enjoyed your stay. Thank you for taking the time to share your experience. We look forward to your next visit. Lindsey Misconish

Reviewed 17 May 2017

We have been staying at Residence Inns for more than 15 years and have always enjoyed having the extra room to spread out/invite family over during our stays. We tried this Residence Inn as a stop over on the way to New York State. What...More

Thank HansonTravels
Management response:Responded 18 May 2017

Dear traveler, Thank you for the kind words regarding our staff members. We pride ourselves on providing superior customer service. I can understand your concern regarding the cleanliness of the public areas. It appears that my team fell behind on their cleaning projects. I appreciate...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Golf course
Price range
US$136 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Beachwood
#5 Romantic Hotel in Beachwood
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$136 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Beachwood
#5 Romantic Hotel in Beachwood
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Traveller (61)
Room & Suite (47)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
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Wade D
25 April 2016|
AnswerShow all 2 answers
Response from Janet M | Reviewed this property |
Yes, they do.
Room Tips
"I'd recommend interior facing to remove traffic noise."
27 Mar 2018
Read review
"Rooms facing the courtyard can be noisy on ocassion"
13 Feb 2018
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"Higher floors and ask for a fireplace!"
5 Feb 2018
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"This hotel is not next to the highway, though it is a minute from the highway, so any room is facing a..."
31 Dec 2017
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