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All reviews two bedroom suite front desk check out sleep quality full kitchen marriott properties would definitely stay here again laundry room highly recommend this hotel yogurt whole foods cleaning staff an extended stay business center visiting family free breakfast one night stay
Stayed here for ten days on business. I'm a silver elite member and travel a lot. I'm usually very pleased with Marriott properties.
The problems started at check in. Before I arrived, a few of my colleagues attempted to check in but the hotel said...More
Management response:Responded 3 July 2017
Thank you for taking the time to share your experience. I can understand your frustration with the miscommunication regarding your reservation. The hotel was provided with the incorrect rooming list but that does not excuse the conversation you had with the front desk to confirm...More
Stayed 3 nights for business and was very pleased with the property and staff. My room was quite comfortable and large. Very clean and no problems of any sort.
The front desk staff was very nice and more than willing to help our group of...More
This was my second time visiting this location within five weeks. Each room had different levels of dirty. My first visit in April, consisted of a two room suite. Both bedrooms had hair on the pillow, the bed and the toilet. Due to the length...More
1 Thank Gottobreal
Management response:Responded 5 June 2017
Thank you for taking the time to share your experience. I understand your concern regarding the room cleanliness. I would feel the same. Fortunately, your experience is not typical of our property. Your feedback has been shared with my housekeeping team who are working diligently...More
The rooms were clean and the staff at this hotel treat you like your family rather than just a paying customer. My grandchildren love the breakfast which is included with your room stay. Tjhey have an outside pool but it wasn't open yet and they...More
Management response:Responded 22 May 2017
I am pleased to hear that you enjoyed your stay. Thank you for taking the time to share your experience. We look forward to your next visit.
We have been staying at Residence Inns for more than 15 years and have always enjoyed having the extra room to spread out/invite family over during our stays. We tried this Residence Inn as a stop over on the way to New York State. What...More
Management response:Responded 18 May 2017
Thank you for the kind words regarding our staff members. We pride ourselves on providing superior customer service. I can understand your concern regarding the cleanliness of the public areas. It appears that my team fell behind on their cleaning projects. I appreciate...More