We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree Cleveland East/Beachwood

Booking.comUS$146*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$152*
US$146*
US$152*
US$146*
US$152*
US$146*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
DoubleTree Cleveland East\/Beachwood
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

694 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 690: English reviews
Start your review of DoubleTree Cleveland East/Beachwood
 Click to rate
Warwick, Rhode Island
Reviewed 2 days ago NEW

The hotel was neat and clean. We loved the pool area. The restaurant food was good when we ate as a family but they were unable to accommodate the large group we came with and service and food fell short. They did not clean all of our rooms, did not have enough toilet paper or clean towels and when asked...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Becky C
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I am fairly frugal but I like my hotels well above par. Given some of the reviews for this hotel, I felt like I was taking a big risk at first. However, I have stayed here at least seven times since Fall of 2016 and each stay has been wonderful. Pros: - The hotel has upwards of 3.5-star vibes. Great...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Maya B
About Hotel's Favourite Review
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Maya B, Thank you for the wonderful and thorough Review of our hotel! I'm very glad that you have had great experiences staying with us and I will make sure that Tiffany, Vanessa and Dwayne are recognized for their efforts. Thank you, Steve Mitchell 216-464-5950

Atlanta, United States
Reviewed 4 days ago NEW

Customer Service was excellent. I left my toiletry bag by mistake upon departing and got it mailed back to me a few days later with everything intact. It may not seem important to some but when you travel a lot, as I do, some of the items in the bag are extremely important and can get costly so I was...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Deborah J
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Deborah J, Thank you so much for the Review of your recent stay at our hotel. I'm glad to hear you found our service to be excellent and that we were able to return your toiletry bag in a timely manner. Come back and visit us again soon! Thank you, Steve Mitchell 216-464-5950

Reviewed 5 days ago NEW

Fantastic staff who really take care of you! The room is convenient and the property is looked after well. The Breakfast is amazing!! Great quality and very fresh. Sanctuary restaurant was a little disappointing. So many choices outside.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank dhanyan2017
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear dhanyan2017, Thank you for the recent Review of our hotel. I'm glad to hear that our staff took care of you during your stay and hope you have the opportunity to visit us again! Thank you, Steve Mitchell 216-464-5950

Mechanicsburg, United States
Reviewed 1 week ago

This hotel was much better than the downtown location i stayed at the night before. very friendly staff. the beds were nice, the food could have been a bit better. Also maybe keep room service open later

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank ashleymC8777HA
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear ashleymC8777HA, Thank you for the recent Review of our hotel. I'm glad to hear you found the staff to be friendly and appreciate the feedback regarding room service. We also do offer a variety of snacks and light meals at our gift shop 24 hours a day. Thank you, Steve Mitchell 216-464-5950

Southwick, MA
Reviewed 2 weeks ago

This hotel is located in the Eastern suburbs of CLE and near the Interstate beltway. There is good quality bus and light rail service to downtown, but it takes about 1 1/2 hour to make the trip with connections at the Warrensville Station. Beware, a taxi ride to downtown CLE will cost $60. The front desk seemed to be understaffed...

 Report
Helpful?
Thank PioneerValleyRT
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear PioneerValleyRT, Thank you for the Review of our hotel and I'm glad that you enjoyed your stay. For future reference, we also offer complimentary shuttle service within a 5-mile radius of the hotel. Thank you, Steve Mitchell 216-464-5950

United States
Reviewed 3 weeks ago

Very friendly staff, the Restaurant is overpriced and average at best, but there are many other options within a few minutes. The room was clean and well maintained, sound did seem to travel from the hallway and adjacent rooms. Ample parking located in a good part of town with easy access to the highway. Bottom line is I would stay...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Q2520ZSmichaelh
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Q2520ZSmichaelh, Thank you for your comments regarding your recent stay at our hotel. I'm very glad that you found our staff to be friendly and will return. In addition to items available on the Sanctuary Restaurant + Wine Bar menu, we do offer less expensive options such as burgers, wings, flatbread, etc. on our lounge menu. Just as your...

Beaumont
Reviewed 3 weeks ago

Poor maint service, front desk was rude, loud people were not addressed. The ac was not fixed, I had to call and remind them it needed fixed. My sons pancakes took over 20 minutes to bring out. We were done eating when they did come out.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank GermanAmego
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear GermanAmego, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Dallas, Texas
Reviewed 3 weeks ago

We stayed at this hotel for the USA High School Hockey National tournament last week. We did not have a choice. The hotel was assigned w the tournament. This is the WORST doubletree or Hilton property I have ever experienced. We had to call daily to request towels. Housekeeping picked up our dirty towels daily but never replaced them. 4...

 Report
Helpful?
Thank Margaret R
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Margaret R, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. I've addressed the cleanliness issues with our Housekeeping Department and we will re-visit the buffet offerings for future hockey...

Reviewed 4 weeks ago via mobile

Staff is very nice. stayed in Room 359. Was very noisy. Walls paper thin, could hear the guest next to me. Toilet in room extra loud when flushed . Could hear my neighbors toilet flushing. Would hear when they took showers . and there was some sort of unit out side my window that hummmmm alllllllllll night. I did not...

 Report
Helpful?
Thank AAAAALL
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear AAAAALL, Thank you for sharing your feedback regarding your stay at our hotel. I'm glad to hear that you enjoyed your overall stay, but I'm sorry that you did not get much rest due to your neighbors. The next time you plan on visiting with us, ask for a room at the end of the hallway, they tend to...

80 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (30)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (2)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (8)
Viewed
Dining (7)
Viewed
Room/Suite (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (21)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Beachwood hotels
0.5 km away
Hampton Inn & Suites Cleveland-Beachwood
0.8 km away
Aloft Beachwood
Aloft Beachwood
#3 of 15 in Beachwood
259 reviews
0.9 km away
Homewood Suites Cleveland-Beachwood
Show Prices
Show Prices
Show Prices
0.5 km away
Courtyard Cleveland Beachwood
0.3 km away
Hotel Indigo Cleveland-Beachwood
0.3 km away
Embassy Suites by Hilton Cleveland - Beachwood
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Dr, Beachwood, OH 44122-4315 (Formerly Hilton Cleveland East/Beachwood)
Region: United States > Ohio > Beachwood
Price Range: €105 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Hotwire, Hotels.com, Priceline, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Cleveland East/Beachwood staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from DoubleTree Cleveland East/Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose any room in this hotel.”
632margaretr, 4 Apr 2017 | Read review
“Friendliness Staff EVER!!!!!!!!!!!!”
o1_cisco, 14 Nov 2016 | Read review
“Elevator doors are quite loud so pick a room far from them.”
RITiger, 9 Oct 2016 | Read review
“No idea. Our experience was not favorable.”
msmargaretg, 10 Aug 2016 | Read review
“Some rooms are a distance from the main entrance. If you are concerned, ask what building you will be in.”
kjnunes, 2 Aug 2016 | Read review
5 of 5
Booking.com
US$146* /night
View Deal
Doubletree.comUS$146
Expedia.comUS$146
TripAdvisorUS$146
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates