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Courtyard Cleveland Beachwood

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Courtyard Cleveland Beachwood
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205 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cleveland Beachwood
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Showing 204: English reviews
Birmingham, Alabama
Reviewed 13 June 2015

We had a very good experience staying at this hotel at the end of May for four nights because my husband had surgery. The employees couldn't have been better to make us feel welcome and comfortable. I especially have to credit Jaleesa, Carzel, Donna, and Dessiah. Thank you for everything. They went over and above what was expected. If ever...

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Helpful?
Thank Jeanne O
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello Jeanne, Thank you for taking a moment to provide us with your feedback. We're so happy that you were able to find comfort at our hotel while in town for your husband's surgery. Our staff takes pride in providing exceptional service to all of our guests and we're pleased to hear that several of our staff members did just...

new york city
Reviewed 29 May 2015

Went to a Case Western Graduation weekend and the only available hotel was the Marriott, that was 25 minutes away .Disappointed I registered and asked for a "quiet" room on the third floor. The front desk stated that the third floor was occupied by a Rugby team and that he would give me a quiet room. Even though the room...

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Helpful?
Thank noeyall
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you so much for taking a moment to provide us with your feedback. We're so happy to hear that you enjoyed your stay with us. We pride ourselves on providing exceptional service to all of our guests and it sounds like we were able to do just that during your visit. We hope that you will consider staying with...

Beachwood, Ohio
Reviewed 22 May 2015

When I arrived at the hotel and got to my room my key didn't work. Then I left my room and went down to the pool had to wait a while because again my key wasn't working. So the next day I went down to the pool and again my key didn't work so I thought it was just the...

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Helpful?
1Thank Shuron L
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello Shuron, Thank you for taking the time to provide us with your comments. We are terribly sorry to hear that you were inconvenienced by a faulty key during your stay. I hope the front desk was able to create another one for you to correct the problem. Sometimes those keys can be tricky and often are demagnetized by cell...

West Palm Beach, Florida
Reviewed 19 May 2015

We stayed here for two nights last weekend, and we were not disappointed. The hotel was renovated about a year or so ago, and it looks brand new including our room. Service was fantastic starting with the check in. Carzeo was so helpful, especially in helping us to gat a taxi or a car back to the airport on Sunday....

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Helpful?
1Thank charles f
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello Charles, Thank you for providing us with your feedback. We are so pleased you enjoyed your stay with us. Our staff prides themselves on providing excellent customer service and taking care of our guests. It sounds like Carzel and Katoya did just that for you and your family. I'm happy to hear they went above and beyond in meeting...

Cuyahoga Falls, Ohio, United States
Reviewed 7 May 2015

NOTE: Kim and Bryan, the manager, did work with me to help resolve the issues mentioned below and that’s why I didn’t give this place 1 star. However, the incompetence, rudeness, and frankly theft during the most important day of my life put a bad taste in my mouth that will never leave. We booked a block of rooms for...

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Helpful?
1Thank John D
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Hello John, Thank you for taking a moment to provide us with your comments from your stay back in October. Again, I apologize for the experience you had in our Bistro Bar and for the inadequate service we provided. We certainly strive to provide exceptional service to our guests and we were sorry to learn we missed the mark in...

Reviewed 28 April 2015 via mobile

Highly recommend staff was awsome and fun. if you stay at this hotel go visit Jaleesa at the bar just a fun person all arround couldn't have asked for a better place to stay in Cleveland. Thank you guys for everything.

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Helpful?
1Thank Mark E
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your feedback. We are so happy to hear that you enjoyed our staff and your time at the hotel. We hope you choose to stay with us again in the future.

Los Angeles, California
Reviewed 21 April 2015

I have stayed here in early September 2014 (labor day weekend) and again this past weekend (April 16 - April 19, 2015). Both times the staff was friendly, efficient and provided excellent customer service. In September Carzel made sure that when we checked in we had the best rate available for our stay. This past weekend, Renee was helpful in...

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Helpful?
1Thank HalikeEnterprises
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you so much for providing us with your feedback. We're happy to hear that your needs were met and that our staff provided excellent service during your stay. It is our mission to ensure that our guests are satisfied while staying with us. Hearing such positive results will motivate our team to continue working hard to achieve this goal....

Reviewed 19 April 2015

I stayed here last night and was impressed with the rooms and the staff. It is clean and fresh, and really well located. The glitch came at around 1 a.m. when the fire alarm started going off. There was mass confusion. I went downstairs,and the night employee was literally spinning and losing composure, shouting at people on the phone that...

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Helpful?
Thank Les68
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for providing us with your comments. We are terribly sorry the fire alarms caused you an inconvenience, in the middle of the night no less. It always seems the case that these things happen in the middle of the night. We're just grateful the systems functioned as they should and no one was injured and no damage done....

Burnsville, Minnesota
Reviewed 19 April 2015

I stayed here for 2 weeks for work purposes and I have nothing negative to say. King size bed was comfy as well as the pillows. Furniture modern and well kept. Very clean rooms and common areas. Everything worked well in my room. Housekeeping did an excellent job! Fitness center was nice and equipment very new and well maintained. I...

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Helpful?
1Thank Crystal E
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking a moment to provide us with your comments. We're happy to hear that you enjoyed your stay and feel that your needs were met. Our staff works hard to ensure that our guests have a pleasant stay with us. We hope you'll have the opportunity to stay with us again in the future.

Reviewed 15 April 2015

I was out in Cleveland last weekend and the Beachwood was nicely located for my weekend plans. It was by a lot of restaurants and not too far off the freeway and major arteries. The room was nice and the pillows were amazing! I wish I had a few of these at home. Overall, the stay was great and the...

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Helpful?
Thank Liz B
Kim K, Director of Sales at Courtyard Cleveland Beachwood, responded to this review

Thank you for taking the time to provide us with your comments. We are so pleased that you enjoyed your stay! I'm happy to tell you that you can have our pillows at home! Please visit shopmarriott.com to find and order our amazing pillows. Enjoy and thank you for choosing the Courtyard!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Courtyard by Marriott hotel in Beachwood is located in Cleveland's premier suburban business and entertainment district. Our state-of-the-art lobby offers exceptional flexibility and choices for our guests, including inviting spaces for work or relaxation, complimentary Wi-Fi, and the latest news, weather and airport updates via the GoBoard®. Each stylishly appointed guest room features Courtyard's new Cynergy décor with innovative accents like the “Lounge-around” Sofa and Shower Nook. Whether traveling for business or pleasure, your stay at this beautifully renovated hotel is sure to be more comfortable, productive, and enjoyable than ever before! Start your day with a healthy breakfast including Starbucks coffee, or relax and share a casual dinner with friends or colleagues in the Bistro®. Located on Interstate 271, near upscale shopping and dining, our hotel is the perfect choice for overnight stays, group travel, business meetings, and social gatherings. ... more   less 

Additional Information about Courtyard Cleveland Beachwood

Address: 3695 Orange Pl, Beachwood, OH 44122-4401
Region: United States > Ohio > Beachwood
Price Range: €89 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Beachwood 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Beachwood Hotel Beachwood
Courtyard Beachwood
Beachwood Courtyard
Beachwood Marriott
Hotel Style:
#4 Business Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland Beachwood staff and other travellers.
4 questions
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Carrollton, Ohio
1 month ago
Philadelphia, Pennsylvania
over a year ago
Philadelphia, Pennsylvania
over a year ago
Lockport, N.Y

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Questions? Get answers from Courtyard Cleveland Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balconies. Room 310 was a corner room and did not.”
JadeyIA, 8 Jul 2016 | Read review
“If you want a restful sleep – choose another hotel.”
JoeTheTraver, 17 Apr 2016 | Read review
“Face south for the sun.”
craigrK307YF, 7 Nov 2015 | Read review
“fourth floor, sometimes the lower floors get loud”
marcgY9699IA, 6 Oct 2015 | Read review
“Don't need an accessible one!”
reneep972, 6 Sep 2015 | Read review
5 of 5