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09/04/2017 10/04/2017
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    Hotel Victor

    Albert Place, Victor Harbor, South Australia 5211, Australia
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (66)
    Room & Suite (17)
    Dining (10)
    Overview

    • Excellent24%
    • Very good39%
    • Average19%
    • Poor7%
    • Terrible9%
    Travellers talk about
    “soups” (6 reviews)
    “seaview room” (6 reviews)
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    3.5 Star Hotel
    All hotel details
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    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
    Language
    All reviews granite island soups seaview room chicken schnitzel ala carte big breakfast continental breakfast nice meal carvery norfolk meals pub
    Reviewed 23 July 2016

    Visited for the second time, just last week the experience was better than our fist visit if that can be done?? We dined in the hotel resturant, greeted by friendly staff and escorted to our table. Had some top local wine and then our meals...More

    Helpful?
    Reviewed 18 July 2016

    in the heart of victor harbor with granite island just acrosss the jetty... a must do walk.... great reception staff.....' great place to stay with a tasty fully cooked breakfast available in the norfolk cafe

    Helpful?
    Reviewed 12 July 2016 via mobile

    Good honest food and super value especially the Carvery on Monday & Tuesday nights in winter two for price of one!! Service staff do a great job - good all round seaside hotel "Give it a go". Well priced drinks too - overall a winner!!...More

    Helpful?
    Reviewed 5 July 2016

    We came off the Steam Ranger and so had limited time. Centrally located close to attractions of train station, SA Whale Museum and tramway to Granite Island. We had lunch at the Norfolk Cafe. Meals came out within 15 mins. Can chose large or small...More

    Helpful?
    Reviewed 28 June 2016 via mobile

    This was the lunch stop on a full day bus tour from Adelaide to Victor Harbor. The staff at the Hotel Victor were welcoming and helpful, the meal included in the tour was three course buffet..... and it was a rich, flavoursome traditional roast with...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    • Restaurant
    Photos
    Traveller (66)
    Room & Suite (17)
    Dining (10)
    Hotel & Grounds (15)
    Nearby
    Nearby Restaurants
    Nino's
    361 reviews
    .13 km away
    Anchorage Cafe, Restaurant
    484 reviews
    .34 km away
    Cafe Bavaria
    155 reviews
    .08 km away
    Loco Mexican
    49 reviews
    .20 km away
    Nearby Attractions
    Granite Island
    692 reviews
    .90 km away
    Victor Harbor Horse Drawn Tram
    287 reviews
    .16 km away
    Victor Harbor Visitor Information Centre
    80 reviews
    .12 km away
    South Australia Whale Centre
    100 reviews
    .18 km away
    Questions & AnswersAsk a question
    172unhappy
    Need to share the worst experience we all had on Saturday night. We booked to have dinner at HOTEL CROWN at Victor Harbour. Looking forward to it as we had been before with a great time. We ordered our meal and served by wonderful staff. We started at salad bar as they were busy and our meals would probably take awhile. We noticed the bread had run out so I made a polite, yes a polite complaint that they had run out of bread and small salad bar gad not been tendered too and contents were either empty or stale. Still nothing done. We still had no food and again approached staff and asked why a pub would put out hard frozen bread and not fresh and yet again nothing done to salad bar. Asked for the manager ( the bar staff had no idea who the manager was as I asked for their name) and he came over to attend to our complaint ( he seemed very understanding) and solution was to microwave the bread, and not touch salad bar. Now it's nearly an hour and no food with hungry kids, 1 meal arrives and the youngest starts eating ( spaghetti) on her own as our other meals still not arrived. I'm thinking that because I complained we had been bumped to last order for the night as large group who ordered after us were actually eating. Childish behaviour I'm thinking. Now on the hour I asked when our food would arrive and at this stage asked for manager again, when he arrived his attitude absolutely astounded me and Lyndall. Now I quote " before you start I will not tolerate my staff being yelled at by anyone" and my reply was (still calm) " I beg your pardon I never yelled at your staff but I'm very positive if we don't get our food soon you will" now he turns and walks away no discussions at all says something under his breath that I did not hear, and told us he will refund all our money back, little did he realise we had a bar tab going. Now our food arrived looks lovely, no the salad bar has not been attended to, not to worry coz at this stage we lost our appetite. A nice waiter arrives with cash and says it's our money back, our response was please take back your cash as we have a tab, please return my credit card as we won't be eating our meals. At this stage the salad bar was refreshed. Little bit late. I'm still wondering what staff did to our meals in the kitchen. Now at home I searched for the owners of the Hotel. Found out it is Gunn Group of South Australia. Can not find an email address on their Home page, what a surprise. Hopefully they might read this and contact me. I doubt it. We will never ever attend the Crown hotel again but be assured Gunn Group I will let people know, and on your Facebook page, twitter page and trip advisor and any other forum I can find until I get an apology. I want nothing for free ( hence not taking the cash offered) just an apology from the manager and company representative. Wish me luck.
    9 March 2015|
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    Room Tips
    "All accommodation is on the upper level. All rooms are large, clean and comfortable. West facing windows..."
    Mike J, 7 days agoRead review
    "room 1 or 18 on a weekend"
    Coralie S, 17 days agoRead review
    "rooms facing the front have great rooms but you also may get street noise. I would not want to stay on a..."
    RachB88, 2 months agoRead review
    "all rooms had a great view of the island"
    juliawh2015, 3 months agoRead review
    "View room had great views overlooking the park and the walkway/access to granite island."
    agbarr, 3 months agoRead review
    "a room facing the main street of victor"
    cameron828, 3 months agoRead review
    "don't book through the manager, keep good records of telephone calls or print off emails."
    TinkerbellFarm, 4 months agoRead review
    "stay in the corner room for the best views."
    Tory L, 7 months agoRead review
    "room1 has a spa and a view over granite island"
    lee s, 8 months agoRead review
    "For me only one option, a room with a view of the bay."
    Gloria F, 10 months agoRead review
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