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    Grand Mercure Apartments Magnetic Island

    463 reviews
    #5 of 5 Hotels in Magnetic Island
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    146 Sooning St, Magnetic Island, Queensland 4819 Australia
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    Traveller (325)
    Room & Suite (96)
    Pool & Beach (30)

    About

    4.0
    Very good
    463 reviews
    Location
    Cleanliness
    Service
    Value
    With the character of Magnetic Island reflected in its distinctive architecture, Grand Mercure Magnetic Island offers a secluded sanctuary, with oceanfront accommodation comprising of four buildings nestled around tropical landscaped gardens. Grand Mercure Magnetic Island offers a selection of deluxe one, two and three bedroom beach house style apartments designed to take advantage of uninterrupted views of the Coral Sea and enhance the natural space and lighting with sliding door panels, louvered walls and breezeways and private balconyies.
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    Property amenities
    Free parking
    Wifi
    Pool
    Fitness Centre with Gym / Workout Room
    Bicycle rental
    Canoeing offsite
    Airport transportation
    Fax / photocopying
    Secured parking
    Parking
    Public wifi
    Paid wifi
    Paid internet
    Internet
    Infinity pool
    Rooftop pool
    Outdoor pool
    Fishing
    Car hire
    Massage
    Salon
    BBQ facilities
    Non-smoking hotel
    Outdoor furniture
    Self-serve laundry
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    Room features
    Ocean view
    Bridal suite
    Non-smoking rooms
    Air conditioning
    Private balcony
    Safe
    Kitchenette
    Flatscreen TV
    Microwave
    Refrigerator
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    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Marina View
    Great View
    463Reviews8Q+A100Room tips

    Reviews

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    Wonderful Place
    Was a lovely place to stay. Beautiful clean well set out unit with parents and kids bedrooms areas separated by 2 doors. Bath tub with a view is also special. Jane and the team were so great to deal with so helpful with any of our needs and island information
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    Date of stay: September 2019
    Rooms
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    Sleep Quality
    Room Tip: Make sure you to get the ocean view closer to the solar heated pool
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    +1
    Not such a luxurious escape.....at Grand Mercure Apartments Magnetic Island
    We booked a six night stay with Luxury Escapes. Unfortunately not what you would expect from a Luxury Escapes Deal. Very disappointing property. Not well maintained and hygiene standards were appalling. The sheets smelled mouldy, the floor was dirty, the ceiling fans had an inch of dust on the blades the dryer was full of lint, kitchen was greasy. I could go on but suffice to say, avoid this place at all costs.…
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    Date of stay: August 2019
    Rooms
    Location
    Service
    Thought it would be LUXURY
    We bought a package from Luxury Escapes for 6 nights and were disappointed in the standard of cleanliness, poor and shabby linen, (queen sized sheets on a king sized bed, ripped towels etc) pieces of crust in a zip lock bag as part of the breakfast and the general appearance of the unit. I'd say we got what we paid for, not the 'escape' that we imagined we'd be having. Won't be escaping with this lot any time soon. (House keeping was apologetic but said they were unable to help.) …
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    Date of stay: August 2019
    Spacious and great for families but needs attention.
    We stayed here as family of 5 and had a lovely spacious apartment - 3105. There are 4 pools, 2 heated which was great for the kids. There are rock wallabies that came to visit which was gorgeous. Kitchen, lounge and 2 bathrooms all well appointed. I did feel for the price of approx $440/ night for a week the Owner/Grand Mercure could have provided more essentials e.g. cleaning, bathroom/toilet products. The apartment is getting a bit tired and if guests have these things they can take better care of the apartment, otherwise servicing should have been included. There were chipped glasses, stained mugs and dirty cushions on the outdoor furniture. Even the welcome folder looked unclean. I'm not normally fussy but this is not great guys.…
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    Date of stay: August 2019Trip type: Travelled with family
    Great Location -Not so Great Room..
    Our stay on Magnetic Island was nice however we weren’t impressed at all with our accomodation at the Grand Mercure appartments. The room appeared unclean upon entering - it did not have that crisp fresh feeling I would expect from a hotel of this kind assuming it had been freshly cleaned. Walking bare foot around the floor in our apartment left our feet brown with the dirt and dust. There were small brown stains on the bed sheets and the glass in the shower was foggy with soap scum. Our front door did not lock properly and the split system aircon in our room wouldn’t turn on. Upon check out we weren’t asked about our stay or asked anything at all. The lady on reception didn’t wish us a nice day when we left or thank us for staying ect. We handed our keys in and left. In my opinion, it’s the experience you receive from the staff and the friendliness/ interest that makes you feel appreciated as a customer and more likely to return / recommend to others. If we were to return to the island again I would try Peppers across the road - hoping for a clean fresh room and friendly staff.…
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    Date of stay: July 2019Trip type: Travelled as a couple
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    123456…91
    Wow I'm a little nervous now. Am staying here in September. Hopefully I'll have only positive things to say after our stay?!
    We will also be there in September but during the school holidays. We love staying at Grand Mecure. The staff there always treats us like family. I you have any problems just speak to one of the staff and I am sure that they will endeavour to help you out in every way possible.
    2 votes
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    Gee in have bought a Groupon voucher for 5 nights accom in April and paying extra for water views. This is for my husbands 60th. We are Accor members and have stayed at Grand Mercure apartments before and always have found them to be of a high standard. I am surprised and worried about all the negative reviews regarding cleanliness. Guess we will soon find out.
    your room will be perfect young lady please feel free to call us on 07 4758 2100 to discuss
    2 votes
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    Hi, My friend and I are booked to come in February. The reviews are a mixed bunch. Bit worried about the cleanliness of the rooms.I read they are being refurbished. Will all rooms be ready by February? and should we bring our own toilet paper too? Thank You
    The rooms are excellent and some are refurbished. They are self contained apartments not Hotel style so room services are only done on long stays. The rooms are equipped with starter packs and IGA supermarket is right next door if you needed any extras.
    0 votes
    Thanks for reply. Can I swim in ocean in October (stingers) and how far to walk to beach?
    Hi, we found stinger net/swimming enclosures at every beach so very safe to swim. Also life guards patrolling as well. From the hotel it's only a 15 to 20 min walk to one of the swimming enclosures. Lovely stroll along the broad walk. Plenty of car hires places if you choose and the buses run from the ferry terminal all over the island which we found great. Give the lovely ladies at reception a call, they will answer any questions and hopefully ease your mind :)
    0 votes
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    I would like a guarantee that our room is clean and nice , after reading the reviews I am having second thoughts and as I am bringing a friend who has just lost her husband and want this to be a lovely Aussie experience
    Yes your room will be clean and nice we are refurbishing the apartments as we speak Please do not hesitate to call us
    0 votes
    PreviousNext
    12
    "Make sure you to get the ocean view closer to the solar heated pool"
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    "Rooms overlooking the ocean and the harbour have great views. Those overlooking the harbour are a bit more sheltered from the wind."
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    "ask for highest floor facing the ocean"
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    "Block 5 is a quieter block. More suitable for mature guests with older children."
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    "Enquire about sea views. There are some apartments which don’t. Why go all that way and stay without one?"
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    123456…20
    PRICE RANGE
    €136 - €193 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    accor grand mercure apartments hotel magnetic island, mantra one bright point hotel
    FORMERLY KNOWN AS
    Mantra One Bright Point
    LOCATION
    AustraliaQueenslandMagnetic Island
    NUMBER OF ROOMS
    70
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    Frequently Asked Questions about Grand Mercure Apartments Magnetic Island
    Which popular attractions are close to Grand Mercure Apartments Magnetic Island?
    Nearby attractions include Arcadia Store (1.0 km) and Nelly Bay to Arcadia Trail (0.5 km).
    See all nearby attractions.
    What are some of the property amenities at Grand Mercure Apartments Magnetic Island?
    Some of the more popular amenities offered include a pool, a fitness centre, and free parking.
    See all property amenities.
    Which room amenities are available at Grand Mercure Apartments Magnetic Island?
    Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
    See all room amenities.
    What food & drink options are available at Grand Mercure Apartments Magnetic Island?
    Guests can enjoy barbeque facilities during their stay.
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    Is parking available at Grand Mercure Apartments Magnetic Island?
    Yes, free parking and secured parking are available to guests.
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    What are some restaurants close to Grand Mercure Apartments Magnetic Island?
    Conveniently located restaurants include Scallywags Cafe, Gilligan's Cafe Bar, and Thai Again.
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    Are there opportunities to exercise at Grand Mercure Apartments Magnetic Island?
    Yes, guests have access to a pool and a fitness centre during their stay.
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    Does Grand Mercure Apartments Magnetic Island have an airport shuttle?
    Yes, Grand Mercure Apartments Magnetic Island offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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    Are there any historical sites close to Grand Mercure Apartments Magnetic Island?
    Many travellers enjoy visiting Kissing Point Fort (10.4 km) and National Trust Heritage Centre (13.5 km).
    See all nearby attractions.
    Does Grand Mercure Apartments Magnetic Island have any great views?
    Yes, guests often enjoy the harbour view available here.
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    Is Grand Mercure Apartments Magnetic Island accessible?
    Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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