We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alexander House Hotel & Utopia Spa

Save
Traveller (1166)
Room & Suite (461)
Dining (198)
You may also like:
See all
Nearby
Overview
  • Excellent65%
  • Very good19%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“champagne bar”(213 reviews)
“hot tub”(178 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$288.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all East Grinstead hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6764ba12cfbb498c86d3b2374bdb2e34", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":266742,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79846461],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":288,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6764ba12cfbb498c86d3b2374bdb2e34","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":359,"lowestMetaPrice":288,"additionalPartner":false,"highestMetaPriceDisplay":359,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":359,"lowestMetaPrice":288,"highestMetaPriceDisplay":359,"hotelName":"Alexander House Hotel & Utopia Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY3NjRiYTEyY2ZiYjQ5OGM4NmQzYjIzNzRiZGIyZTM0IiwiQUlLIjoiYzE0MjcyNWIzNjc1NDM2ODhlMzFlMmI4MDFlYWI0NWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$288", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79846461":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handler"],"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":[],"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,382)
There are newer reviews for Alexander House Hotel & Utopia Spa
See the most recent reviews
Filter reviews
2,373 results
Traveller rating
1,499
454
265
94
61
Traveller type
Time of year
LanguageEnglish
More languages
1,499
454
265
94
61
Show reviews that mention
All reviewsreflections restaurantchampagne barhot tubgarden suiterelaxation roombeautiful hotelchanging roomsthe fine dining restauranton arrivalfull body massageag restaurantcedar lodgebirthday treatoutdoor saunaroll top bathrelaxing breakjunior suite
FilterEnglish
Updating list...
481 - 485 of 2,373 reviews
Reviewed 14 February 2017

Last week my fiance and I visited for the fourth time to Alexander House. I have to say we did so with slight trepidation due to a fairly bad experience on our last stay mainly owing to lots of new very unexperienced staff members at...More

Thank Hannah B
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 19 February 2017

Dear Hannah B, Thank you for taking the time to share your experience with other travellers following your recent stay at Alexander House Hotel and Utopia Spa. I was pleased to read you had an enjoyable stay with us. The staff at Alexander House work...More

Reviewed 14 February 2017

I stayed for a friends 40th and decided to have a few extra treatments in addition to the Facial Spa and lunch we had booked for her birthday. From the second I stepped out of the taxi to the second I left the hotel the...More

Thank Sue S
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 19 February 2017

Dear Sue S, Thank you for taking the time to share your feedback following your recent stay at Alexander House Hotel and Utopia Spa. I was delighted to read you had a wonderful stay with us celebrating your friend's 40th birthday and particularly enjoyed the...More

Reviewed 13 February 2017 via mobile

I took my boyfriend as a surprise for his birthday and we absolutely loved this hotel. The spa is stunning and relaxing. The staff are extremely helpful. The food was expensive but worth every penny. I will definitely be going back.More

Thank A L
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 17 February 2017

Dear A L, Thank you for taking the time to share your review following your recent stay with us. I was pleased to read you had an amazing experience and enjoyed your stay at the hotel. I am glad you liked our Utopia Spa and...More

Reviewed 13 February 2017 via mobile

The first thing to say is the for some people this hotel would be their idea of heaven, the hotel and grounds are very well maintained and done out in a style that reminded me of 5 star hotels I have stayed in in Asia....More

Thank CamdenGuy61
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 17 February 2017

Dear CamdenGuy61, Thank you for taking the time to post your comments following your recent stay at the hotel. I was disappointed to read that you were not entirely satisfied with your experience at Alexander House Hotel and Utopia Spa. We do usually receive very...More

Reviewed 13 February 2017

We booked this hotel as an early valentine treat for Saturday 11th Feb 2017. Having stayed in numerous hotels in the UK for "little getaways", we were truly blown away upon arriving at the Alexander House. The hotel itself is beautiful, the spa is amazing...More

6  Thank DaisyDoyle1991
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 18 February 2017

Dear DaisyDoyle1991, Thank you for sharing your comments following your recent stay at Alexander House Hotel and Utopia Spa. I am pleased you found the hotel beautiful, and enjoyed your meal experience in our Reflections Brasserie and the Spa facilities. I am sorry your stay...More

View more reviews
Most Booked Properties in East Grinstead
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Adult pool
Details
Price range
US$199 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$199 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1166)
Room & Suite (461)
Dining (198)
Pool & Beach (41)
Amenities (124)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Buzzard100
16 April 2018|
AnswerShow all 3 answers
Response from SueChit | Reviewed this property |
The hotel is non smoking. You cannot smoke anywhere.
1
Vote
Jilly17
27 March 2018|
AnswerShow all 5 answers
Response from alexhL6457QI | Reviewed this property |
When we were there everything was working and the Spa was wonderful. Food was also very good.
1
Vote
Room Tips
"Get a suite in the separate complex from hotel"
Read review
"The Bay room is small but overlooks the spa."
Read review
"Garden suite"
Read review
"standard room was absolutely fine, no need to upgrade"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing