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Alexander House Hotel & Utopia Spa

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1,781 Reviews from our TripAdvisor Community

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Showing 1,776: English reviews
London, United Kingdom
Reviewed yesterday NEW

From the moment you are greeted at the entrance you are made to feel like the most important guest in the hotel. The staff are; sincere, helpful, polite, and go out of their way to make sure you catered for. The spa is immaculate, and tranquil. I advise everyone to hire out the individual hot tubs. Me and my girlfriend...

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Helpful?
Thank barnesdmx
Crawley, United Kingdom
Reviewed yesterday NEW

The Hotel & surroundings are beautiful and the Spa facilities are excellent - Stayed in a top quality room with an amazing bathroom. The dinner choices were varied and we thoroughly enjoyed the tasty food. The Spa was very relaxing and we loved the outside hot tub on a cold day, the fabulous facials and excellent massages - a huge...

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Thank daisydumpling2016
Kent
Reviewed 2 days ago NEW

I've stayed at this hotel many times and cannot recommend it highly enough! An escape from the real world into a luxurious cocoon. The staff cannot do enough for you and everything from the bedrooms to the food to the spa is fantastic. I can't wait to visit again.

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Helpful?
Thank Jacqueline B
Nick B, Manager at Alexander House Hotel & Utopia Spa, responded to this review

Dear Jacqueline B, Thank you for taking the time to share your review with us following your recent stay at Alexander House Hotel and Utopia Spa. I was delighted to read that you had another fantastic stay with us and was satisfied with the high level of service provided by staff during your stay. I would like to take the...

Kent
Reviewed 2 days ago NEWvia mobile

We stayed here for my mums 60th birthday celebrations. Lovely hotel, great service, and a lovely room. The spa was amazing, we loved the outdoor hot tub and zen garden. Treatments were also very good. Would definitely go back.

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Helpful?
Thank sarah_tiley
Nick B, Manager at Alexander House Hotel & Utopia Spa, responded to this review

Dear sarah_tiley, Thank you for taking the time to share your feedback following your recent stay with us. First, I would like to thank you for choosing to celebrate your mother's 60th birthday at Alexander House Hotel and Utopia Spa. I was very pleased to hear that your both had a wonderful stay, enjoyed the facilities and found the service...

Reviewed 3 days ago NEWvia mobile

I stayed here with a friend overnight and used the spa facilities. I'm a busy working mum and was in need of a break. The most incredible part of my stay was the beds! They are just the most amazing beds I've ever known! I felt like a princess the mattress is so lovely and the pillows are perfect. I...

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Thank Em M
Reviewed 3 days ago NEWvia mobile

Highly recommend this hotel for a relaxing weekend. Checking in was effortless and streamline. We stayed in the new cedar lodge suite which was amazing ! Spa and restaurant was also superb ! Will be coming back for sure 👍🏽

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Thank Blair W
UK
Reviewed 3 days ago NEW

I visited the Alexander House hotel with a female friend for a "girlie" Spa break. We had two fabulous days of relaxation with great Spa facilities, excellent food and a comfortable bedroom. Staff were very helpful and attended to our every need.

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Thank Holidays9999
Reviewed 3 days ago NEWvia mobile

My husband & I came here to enjoy a night away to celebrate our anniversary. We had a wonderful time from start to finish! The concierge welcomed us in & showed us directly to our room. We then spent the afternoon relaxing in the luxurious spa before sampling some cocktails in the bar where the waiting staff were only happy...

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Thank Katy W
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

We had such a relaxing couple of days. The staff were extremely friendly and helpful and the food was gorgeous. Highly recommended.

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Thank Charlotte F
Brighton, United Kingdom
Reviewed 3 days ago NEW

We stayed here for our 20th Wedding Anniversary and could not have chosen a better hotel or location. Amazing in every respect. Treated like royalty from start to end of our stay. We visited the spa and had several treatments, ate in the restaurants, had afternoon and stayed in the Gate House which was the icing on the cake. Planning...

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Helpful?
Thank Michelle P

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Near Alexander House Hotel & Utopia Spa

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on 170 acres of stunning private gardens and parkland, Alexander House Hotel in Sussex is both a boutique retreat and an unsurpassed destination spa hotel near London, UK, the heart of South England's countryside. With tastefully designed, luxurious bedrooms, award winning Utopia Spa and a 3 AA Rosette restaurant, Alexander House Hotel is ideal for a weekend luxury escape in Sussex countryside and is a perfectly appointed private function venue, wedding venue near London and business events venue. ... more   less 

Additional Information about Alexander House Hotel & Utopia Spa

Address: East Street, East Grinstead RH10 4QD, England
Region: United Kingdom > England > West Sussex > East Grinstead
Price Range: €174 - €444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alexander House Hotel & Utopia Spa 5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Alexander House And Utopia Spa
Alexander House & Utopia Hotel East Grinstead
Alexander Hotel Utopia
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Questions & Answers

Here's what travellers have asked, with answers from Alexander House Hotel & Utopia Spa staff and other travellers.
18 questions
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Questions? Get answers from Alexander House Hotel & Utopia Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spa rooms overlook the outdoor hot tubs and are very quiet”
 of 5 bubbles daisydumpling2016, 7 Dec 2016 | Read review
“Not an attic room.”
 of 5 bubbles Holidays9999, 5 Dec 2016 | Read review
“If you can afford it I'd highly recommend the Cedar Lodge Suites”
 of 5 bubbles carolinelee63, 1 Dec 2016 | Read review
“We stayed in the older part of the hotel which was stunning!”
 of 5 bubbles 927jemimah, 30 Nov 2016 | Read review
“We stayed in the Cedar Suites which are large, modern and superbly equipped - very quiet and private too.”
 of 5 bubbles Damager500, 27 Nov 2016 | Read review
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