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24/12/2017 25/12/2017
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    Crowne Plaza Felbridge Hotel

    London Road, East Grinstead RH19 2BH, England
    011 353 1800 937 225
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    24/12/2017 25/12/2017
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    US$87
    US$83
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    US$86
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    Traveller (169)
    Room & Suite (305)
    Dining (91)
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    Overview
    • Excellent32%
    • Very good36%
    • Average18%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,356)
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    1 - 5 of 1,333 reviews

    Reviewed 2 days ago

    Had a Christmas lunch at the Crowne Plaza in what I guess was the large conference room. I have no objections to the dining area; to serve 200 people there are limits to the setup. However the meal itself wasn't inspiring, the turkey dinner was...More

    Thank FelixStowe10
    Response from Nick_Bosse, General Manager at Crowne Plaza Felbridge HotelResponded yesterday

    Many thanks for taking the time provide your review. I'm very sorry to hear that the Christmas meal was not what you'd hoped for. We certainly strive for the touches of individuality that you mention and I apologise that you feel this wasn't the case...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    I stayed here with my other half before we flew from Gatwick to go on holiday. We received a warm welcome and were quickly checked in. Everything was explained to us thoroughly, including meal times and the offer of a wake-up call which we turned...More

    Thank Sophie581
    Response from Nick_Bosse, General Manager at Crowne Plaza Felbridge HotelResponded 4 weeks ago

    Many thanks for taking the time to leave a wonderful review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the facilities. I'm delighted that you enjoyed your food at Bay...More

    Reviewed 6 days ago via mobile

    My husband and I stayed here for a night before flying from Gatwick. Firstly, there were no lifts and we were on the 2nd floor with heavy cases. We both have sore shoulders now. Secondly when we got in our room the window was open...More

    3  Thank Lisa J
    Response from Nick_Bosse, General Manager at Crowne Plaza Felbridge HotelResponded 3 days ago

    Thank you for taking the time to leave your review and thank you for your kind comment about our staff. I am so sorry to hear you had a less than pleasant stay with us. I apologise that you struggled to carry your bags to...More

    Reviewed 1 week ago

    Great location, not far from the M25 Loads of parking Easy check in Lovely spacious rooms & a club lounge We had room service & ate in the restaurant & was very good I would recommend this hotel for couples / families The meeting rooms...More

    Thank KOH186411
    Response from Nick_Bosse, General Manager at Crowne Plaza Felbridge HotelResponded 1 week ago

    Many thanks for taking the time to leave us a fantastic review. I'm so glad to hear that you enjoyed your stay during the conference and that you had a great experience in our restaurant. We're delighted that you would recommend the hotel. We hope...More

    Reviewed 1 week ago

    We checked in to the Crowne PLaza Felbridge Hotel on Friday. Friendly staff. Beautifull room . Bed/matras very comfortable. Had dinner at their restaurant twice which was very good. Too bad the spa was closed for refurbishing but we had a lovely time exploring the...More

    Thank TRIPSPJLEE
    Response from Nick_Bosse, General Manager at Crowne Plaza Felbridge HotelResponded 1 week ago

    Many thanks for taking the time to leave us a wonderful review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the facilities. I'm glad that you enjoyed dining in the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$83 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Booking.com, Travelocity, IHG, Hotwire, Priceline, TripOnline SA and Cancelon so you can book your Crowne Plaza Felbridge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Sussex >
    • East Grinstead
    • Also Known As
    • Felbridge Hotel East Grinstead ,
    • Felbridge East Grinstead
    Add Photo Photos
    Traveller (169)
    Room & Suite (305)
    Dining (91)
    Pool & Beach (14)
    Hotel & Grounds (224)
    Bathroom (15)
    Business Centre & Event Rooms (6)
    Nearby
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    Ask a question
    Questions & Answers
    chels_8
    22 October 2017|
    AnswerShow all 4 answers
    Response from Leanne T | Reviewed this property |
    It has soap. From what I remember no shampoo or conditioner? I ran a bath and realised there was nothing to put in it, like gel or anything so you may like to bring your own.
    0
    Votes
    LornaEngland
    16 September 2017|
    AnswerShow all 6 answers
    Response from Leanne T | Reviewed this property |
    I think refurbishments are taking place now. It's worth checking their website or calling the spa - they're always helpful. Children can use the pool after 5pm otherwise.
    0
    Votes
    ukbali
    30 July 2017|
    AnswerShow all 5 answers
    Response from Nick_Bosse | Property representative |
    Thank you for your question, we do not have a shuttle bus from the hotel but we can organise a taxi for you which will cost around £15 to Gatwick Airport.
    0
    Votes
    Room Tips
    "If you can go for a club room"
    Read review
    "Club rooms entitle you to continental breakfast and free drinks between 630 and 830 in the evening."
    Read review
    "Rooms at back of hotel are quiet"
    Read review
    "Better to be on ground floor as no lift"
    Read review
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