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Crowne Plaza Felbridge - Gatwick

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Traveller (192)
Room & Suite (327)
Dining (93)
Overview
  • Excellent31%
  • Very good35%
  • Average18%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Felbridge - Gatwick
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Offers from Crowne Plaza Felbridge - Gatwick
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,438)
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1,415 results
Traveller rating
453
467
262
130
103
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LanguageEnglish
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453
467
262
130
103
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All reviewsthe bay tree restaurantelemis toiletriesspa facilitieschakra spalovely hotelspa breaksteam room and saunafull body massageaph parkingmain roadstandard roombusy roadone night stayfollowing morningfull englishovernight staygood nights sleep
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1 - 5 of 1,415 reviews
Reviewed yesterday via mobile

Hotel was fine, we only stayed for a few hours and booked a package which included parking at APH. Parking was easy and the service was very slick, buses turned up quick and driver keen to help out with bags. Near the hotel there is...More

Thank Andy L
Hotel's Favourite
Reviewed 7 February 2018

Crowne Plaza Felbridge For my review bias, for the last 15 years I have stayed approximately 50-100 nights a year in the Intercontinental / Holiday Inn Group chain. Date of stay 11th January 2018 My ongoing experience of the hotel is as follows: 1) The...More

1  Thank theresaheadinit
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 9 February 2018

Many thanks for writing such a wonderfully thorough review. I really appreciate your kind comments about the facilities and our staff members. I am delighted that you enjoyed your stay with us and do hope that we'll be able to welcome back again soon. Warm...More

Reviewed 2 days ago via mobile

Really nice hotel - much better than the one in Gatwick. Much more of a boutique feel about it and despite reading the other reviews really good service. I have stayed here over ten times over the years. Got a really nice room with balcony...More

Thank Paul H
Reviewed 1 week ago

Shocking service. First asked for room service menu as it was not in room - was told it was and had to insist. Staff member fetched one and explained in an offhand manner that they had been waiting for a new one to be printed....More

2  Thank Jenny R
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 5 days ago

Thank you for taking the time to leave your review. I am so sorry to hear you had a less than pleasant stay with us. I have made a note of your comments regarding the room service menu and will be speaking with the relevant...More

Reviewed 1 week ago

Was attending a four day business course in the area and managed to book one night to stay at the hotel. Overall it was a good stay. Lovely clean room and plump pillows. The bathroom was a good size too. On the downside my room...More

Thank Alison J
Response from P_Botterill, General Manager at Crowne Plaza Felbridge - GatwickResponded 5 days ago

Many thanks for taking the time to leave your lovely review. I am so pleased to hear you enjoyed your stay with us and thank you for your kind comments about our hotel and the staff. I'm sorry to hear that the noise from a...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$87 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (192)
Room & Suite (327)
Dining (93)
Pool & Beach (15)
Amenities (42)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Sammy A
25 May 2018|
AnswerShow all 3 answers
Response from Brightonboy105 | Reviewed this property |
Just smart casual required.
2
Votes
Sarah B
28 March 2018|
AnswerShow all 4 answers
Response from infast | Reviewed this property |
Above answer correct but go for the executive room and get access to free drinks and giblets each evening. Also you can have continental breakfast in that lounge in private with all the papers.
1
Vote
chels_8
22 October 2017|
AnswerShow all 4 answers
Response from Leanne T | Reviewed this property |
It has soap. From what I remember no shampoo or conditioner? I ran a bath and realised there was nothing to put in it, like gel or anything so you may like to bring your own.
0
Votes
Room Tips
"If you experience difficulty or challenges with walking it is worth mentioning this so you are located nearer..."
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"Dont fork out for a reluctant Club Lounge experience"
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"Have a look around at other hotels at the same or lower price."
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"145 was good. But a long way from reception"
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