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Best Western Plus Old Tollgate Hotel

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Traveller (61)
Room & Suite (37)
Dining (14)
Overview
  • Excellent51%
  • Very good36%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“main course”(33 reviews)
“mini bar”(16 reviews)
“self service”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (675)
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662 results
Traveller rating
330
237
66
23
6
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Time of year
LanguageEnglish
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330
237
66
23
6
Show reviews that mention
All reviewsmain coursemini barself servicespa bathcold meatsmain buildingvery nice hotelevening mealbuffet breakfastgood sizebeefplenty of parkingcarvery restaurantwaiting staffpretty villagebramber castlesuperior room
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1 - 5 of 662 reviews
Reviewed 6 days ago

We have just spent a wonderful weekend visiting relatives in the Brighton area and stayed at the Best Western Plus Old Tollgate Hotel. I can thoroughly recommend this hotel. Everything was perfect. The entire staff were very friendly and helpful, especially the ladies on reception...More

Thank Sue R
Response from Maggie P, General Manager at Best Western Plus Old Tollgate HotelResponded 5 days ago

Thank you Sue R for your 5* review - I will pass your feedback to all of my team. We shall look forward to welcoming you back again soon. kind regards

Reviewed 1 week ago

Probably the most welcoming 3* hotel we've stayed in. The staff were very nice and always helpful. Infinitely better than the likes of a Premier Inn and a much more personal service. Family friendly, nice, well equipped rooms and bathrooms, a handy location (quiet and...More

1  Thank Dave L
Response from Maggie P, General Manager at Best Western Plus Old Tollgate HotelResponded 1 week ago

We really appreciate your feedback Dave L - we hope to have the opportunity to welcome you back soon.

Reviewed 1 week ago via mobile

Booked to stay here for glorious Goodwood as Brighton and hove would have been overly busy and parking is both onerous and expensive. Hotel set in lovely village and countryside ample parking, seating in the garden, bar and restaurant were good and staff were pleasant...More

Thank sunlover520
Response from Maggie P, General Manager at Best Western Plus Old Tollgate HotelResponded 1 week ago

Dear sunlover520 Thank you for giving us your feedback, we do have a number of fans unfortunately due to the extreme temperature all were in use. Some of our rooms have air conditioning so please feel free to request one of these on your return....More

Reviewed 1 week ago via mobile

We arrived mid week as we were here to see our family. We have stayed here before and as always the hotel did not disappoint. The room was spotless clean and the friendly reception staff were as helpful as always. Nothing was too much trouble....More

Thank Joanne C
Response from Maggie P, General Manager at Best Western Plus Old Tollgate HotelResponded 1 week ago

Thank you Joanne C for your valued feedback. kind regards

Reviewed 2 weeks ago

Came here after being disappointed with hotel we were at . Desperately needed a room with air con and got one. Fantastic hotel, room and service. Beautiful village full of flowers plus a castle . What more could one want . Tried for a 2nd...More

1  Thank richardZ5974OG
Response from Maggie P, General Manager at Best Western Plus Old Tollgate HotelResponded 2 weeks ago

Thank you richardZ5974OG for your 5* review. I'm delighted that you were impressed with the hotel and surrounding area. We shall look forward to welcoming you back. kind regards

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Non-Smoking Hotel
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$93 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$93 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (37)
Dining (14)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
jackie f
12 November 2017|
AnswerShow all 10 answers
Response from Maggie P | Property representative |
Please can you re submit your review. I really appreciate that you have taken the time to post your comments. kind regards
0
Votes
HampshireKenny
20 June 2016|
AnswerShow all 15 answers
Response from susijay | Reviewed this property |
Plenty of car parking on the premises. We visited on a weekend when a large wedding party were also staying but had no problem finding a space.
1
Vote
Room Tips
"No air con so avoid the sunnier side when it's warm"
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"Any - All great"
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"In the hot weather, choose a room away from the ground floor so you can leave the window open"
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"Ask for quiet room away from road"
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