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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,487 Reviews from our TripAdvisor Community

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Showing 1,469: English reviews
Chipping Campden, United Kingdom
Reviewed 12 November 2015

A regular excursion in October to visit father-in-law in Spain usually involves Birmingham or Bristol airports, but this year we decided to use East Midlands. The airport and travel functioned well with no problems and so we may well use this airport again, but what made the whole experience very enjoyable was using the Hilton East Midlands as our pre-flight...

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1Thank TJMChippingCampden
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear TJMChippingCampden Thank you so much for posting your review on TA and also for giving us a 5 star rating; this is sincerely appreciated, especially as it comes from a Senior TA contributor. We're delighted you have had a very enjoyable start to your holiday with special reference to the welcome on arrival, dinner service and the park and...

Sitges, Catalonia, Spain
Reviewed 9 November 2015

This hotel is stuck between 2-3 motorways in the middle of nowhere. There is no option but to use the hotels own bar and restaurant. The rooms are dated and the ventilation is old and noisy. Door to the hall does not keep sound out as there is a gap underneath it. Staff was friendly and helpful, but I would...

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Helpful?
Thank Nicolai M
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Nicolai M Thank you for giving us your feedback; this is very much appreciated as it enables us to improve our service in line with our guests expectations. From your feedback we have been able to address the issues raised and I hope that my personal note to you earlier has reaffirmed your faith in our brand. Look forward...

Sunderland, United Kingdom
Reviewed 6 November 2015 via mobile

We stopped here as a convenient half way point for us to visit family further down the country. This is an ideal location for a stop over as it is right on the M1 motorway. We found that the noise from the traffic was minimal, our room was facing the motorway too. Room was clean and large, yes as others...

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Helpful?
Thank stu_mcgrew
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear stu_mcgrew Thank you for posting your review of our hotel on TA; this is sincerely appreciated especially the title of your post, which I enjoyed reading very much. We're grateful for all of your feedback and especially the part about how our staff make a good hotel excellent. Thank you for choosing to stay with us and we look...

hull
Reviewed 4 November 2015 via mobile

Stayed here the night before our flight, we also parked out car here for the duration of our holiday. We had an evening meal at the hotel which was lovely. The rooms are a good size,bed was very comfortable,shower area was very clean. Lovely hotel. Could not hear any traffic. The morning of our flight the hotel minibus took us...

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Thank kyleehull
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear kyleehull Thank you so much for posting your review on TA and also for giving us a 5 star rating; this is sincerely appreciated, especially as it comes from a Senior TA contributor. We're delighted you have had a lovely holiday and that the park and fly experience took the hassle out of the holiday and made it all...

Reviewed 3 November 2015 via mobile

Having stayed in a large number of airport hotels I usually find them to be perfunctory at best. After all what does it matter if you're only staying a few nights before flying to warmer climes or on business? This place is a pleasant and welcome surprise. As an Hilton Honours guest I'm used to a nice welcome but the...

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Helpful?
Thank Miles S
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Miles S Thank you so much for posting your review on TA and also for giving us a 5 star rating; this is sincerely appreciated, especially as it comes from a Senior TA contributor. Thank you so much also for your gracious and fulsome recommendation. We're delighted that we exceeded your expectations and that you have had a really...

Beverley UK
Reviewed 3 November 2015 via mobile

Stayed for a night due to an unthinkably early start for a flight at East Midlands airport. Our room hadn't been refurbished but was massive, clean and quiet - perfect! Room service and bar drinks pricey but you'd expect this from any major brand with a captive audience. The real highlight were the staff- anyone who can be charming at...

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1Thank richard f
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear richard f Thank you so much for posting your review on TA and also for giving us a 5 star rating; this is sincerely appreciated, especially as it comes from a Senior TA contributor. We're delighted you have had a very enjoyable stay with us and with very friendly and experienced staff that brightened up your morning even before...

armagh northern ireland
Reviewed 2 November 2015 via mobile

I stayed in a newly refurbished room and was very happy with the standard. My room was very large and well equipped. Staff are friendly and breakfast was good . Overall I was happy with my stay at the hilton and would recommend

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Thank armagh222
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear armagh222 Thank you so much for posting your review on TA and also for your recommendation; this is sincerely appreciated, especially as it comes from a Senior TA contributor. We're delighted to have met your expectations with the quality of our bedrooms, staff and breakfast. Thank you for choosing our hotel and we definitely look forward to welcoming you...

Reviewed 31 October 2015 via mobile

We stayed here before travelling to Majorca from East Midlands airport. Wow! Great room and shuttle service to airport is fantastic - thank you Dave 😀. Restaurant and bar are a little pricey but cheaper alternatives are around locally. Would definitely use again.

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1Thank Shirley H
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Shirley H Thank you for posting your review of our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. We're delighted that we've exceeded your expectations and that you had a fabulous holiday. Thank you for choosing to stay with us and we look forward to welcoming you back again. Kind regards...

Wolverhampton, United Kingdom
Reviewed 31 October 2015

Overnight stay on return from our holiday. Faultless experience from a well known brand hotel. Staff were extremely friendly and helpful, well done all. Had to pay for breakfast as not included in rate, but £10 for each adult and didn't have to pay for our son. All in all very good and can recommend.

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Thank Wolf52
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Wolf52 Thank you for posting your review on TA and also for recommending our hotel for our park and fly packages; this is sincerely appreciated. We're delighted that you had a fabulous holiday and that everything worked very well for you. Thank you for choosing our hotel and we look forward to welcoming you back again. Kind regards Sue...

Leeds, west Yorkshire
Reviewed 30 October 2015

Having not been put off by noisy guests during our last stay, we booked here again for the night before our early flight out of the nearby airport. The check-in and associated paperwork was carried out quickly and efficiently. The room was comfortable for our needs. Having noticed/reported a problem with the bedside light, it was soon replaced by the...

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Thank Clermistonlad
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Clermistonlad Thank you very much for posting your review on TA and also for mentioning the efficiency of our park and fly service; this is sincerely appreciated. Thank you also for your feedback regarding the transfer arrangements back to the hotel. Our Minibus service is supplemented by the use of Arrow taxis based at the airport and our drivers...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Region: United Kingdom > England > Derbyshire > Castle Donington
Price Range: €75 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Priceline, Travelocity, Booking.com and Orbitz so you can book your Hilton East Midlands Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Business Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton East Midlands Airport staff and other travellers.
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Questions? Get answers from Hilton East Midlands Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 107 is on the ground floor and easily accessible from reception.”
 of 5 bubbles 994petert, 30 Oct 2016 | Read review
“Try room 101”
 of 5 bubbles jimrE1068VD, 27 Oct 2016 | Read review
“Ask to upgrade,”
 of 5 bubbles darrenw119, 23 Sep 2016 | Read review
“Get as far away from reception as possible”
 of 5 bubbles Carmenclark, 18 Sep 2016 | Read review
“Don't forget to have your parking validated at reception before you leave”
 of 5 bubbles NottinghamStargazer, 20 Aug 2016 | Read review
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