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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,597 Reviews from our TripAdvisor Community

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Showing 1,579: English reviews
Warrington, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for a weekend with old friends and was more than pleasantly surprised at the level of service offered by staff at this hotel. There are many hotels which look good in Britain but it is very rare to experience the great level of service which our cousins abroad offer so effortlessly. It was therefore a pure pleasure to...

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Helpful?
Thank Pratibha M
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Pratibha M Thank you so much for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. I am so delighted that you and the whole family had a brilliant stay with us and that you enjoyed your engagement with our colleagues. Thank you for your kind comments about the level...

Coventry, United Kingdom
Reviewed 3 weeks ago

This is the fourth time that we have stayed here before a holiday from East Midlands.. it makes the whole experience fantastic and so easy.. we always eat at the hotel which is also very good.. will definitely use this hotel again on our next trip

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicola E
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Nicola E Thank you so much for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. Thank you also for your kind recommendation. I am so delighted that you had a brilliant holiday and that you really enjoyed your stay with us. I am grateful for your testimony to the...

Poulton Le Fylde
Reviewed 3 weeks ago

Ideal location for Donnington park, great facilities including a gym and pool, really helpful and friendly staff. Rooms were spacious and nicely decorated. although a little tricky to find when using a satnav.

Review collected in partnership with Hilton Hotels & Resorts
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Thank H9071DTkerryb
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear H9071DTkerryb Thank you so much for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. Thank you also for your kind recommendation. I am delighted that you really enjoyed your stay with us especially the health club facilities and the bedrooms. I am also happy that you got great value...

Hull
Reviewed 3 weeks ago

The room was very dated which was not expected but the staff were very friendly and the room was immaculately clean. If only the rooms were updated this hotel would be faultless! The location was so convenient to the airport which was a major bonus too!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank U3873HCdanieln
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear U3873HCdanieln Thank you so much for reviewing our hotel on TA and also for giving us full marks in the housekeeping department; this is sincerely appreciated. I am grateful for your kind words about the staff and the cleanliness of the hotel; thank you for that. I also agree that we are not the newest hotel in the market...

Corby, United Kingdom
Reviewed 4 weeks ago

We usually park & fly from this hotel. We usually have an early flight but this time it was an afternoon flight so we booked breakfast for the morning. We both enjoyed the variety of food on offer. My husband would have liked a larger plate for his breakfast. The check in was very efficient. My favourite part is the...

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Helpful?
Thank oakley2013
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear oakley2013 Thank you so much for reviewing our hotel on TA and also for giving us a 5 star rating; this is sincerely appreciated. Thank you also for your kind recommendation. I am delighted that you had a brilliant holiday and that you really enjoyed your stay with us especially the engagement with our drivers. Thank you for choosing...

Maidenhead, United Kingdom
Reviewed 4 weeks ago

Reception and check-in were excellent and the room, a twin for my son and I, was perfectly adequate for a short stay. The bar is eye wateringly expensive and the branded restaurant, the Whisk + Ladle is the most alarming marriage of poor quality at high prices I have ever encountered. The reasonably remote location explains the poor standards that...

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Helpful?
Thank jb1815
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear jb1815 Thank you for giving us your feedback via TA; this is sincerely appreciated as it allows us to introspect and improve our service in line with our guests expectations. I am so sorry that you felt disappointed with our Whisk and Ladle offering as well as our breakfast service. Your observations have been noted and acted upon to...

Portsmouth, United Kingdom
Reviewed 4 weeks ago

this looked really lovely, my daughter treated us to a bit of luxury for a change as both my granddaughter and i are away most weekends as she takes part in ten pin bowling tournaments. looked lovely when we entered, staff were very good polite friendly, went into our room, that was clean, went down to pool enjoyed all the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank twizzle132016
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear twizzle132016 Thank you for giving us your feedback on TA and also for sharing with us your experience; this is sincerely appreciated as it allows us to introspect and improve our service and facilities to meet and exceed our guests expectations. Please accept my apologies that your stay on this occasion was not to our usual levels of service....

Greater London, United Kingdom
Reviewed 4 weeks ago via mobile

Functional, does everything well but not great. Moderately priced hotel for business as you'd expect in this location. Room hot and air conditioning noisy when turned up otherwise no issues. The pool and gym a better than many at similar quality hotels.

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1Thank moogs68
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear moogs68 Thank you for giving us your feedback on TA; this is sincerely appreciated and allows us to introspect and improve our service and facilities to meet and exceed our guests expectations. Your observations about the air conditioning have been noted for attention. Thank you also for mentioning the pool and gym as being better than at similar hotels;...

Reviewed 4 weeks ago via mobile

Brilliant welcome, excellent receptionists, nice room, good gluten free breakfast ..someone here is trying and succeeding. Great staff ,the hotel can be tough to find on some sat navs. We would definitely return

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Helpful?
Thank Tom29bobby
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Tom29bobby Thank you for posting your review of our hotel on TA and also for giving us a full 5 star rating; this is sincerely appreciated. I am delighted that you enjoyed your overall experience and that we were able to exceed your expectations; am so grateful for your kind comments. Thank you for choosing to book with us...

Derby, United Kingdom
Reviewed 5 weeks ago

Had a nice stay. Staff very friendly. Hotel is very outdated though. In need of a refurb in the rooms. Breakfast was nice though as was leisure facilities. Would stay again if I was in the area and price was right

Review collected in partnership with Hilton Hotels & Resorts
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Thank K1113SQryanh
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear K1113SQryanh Thank you so much for posting your review of our hotel on TA; this is sincerely appreciated. Thank you for mentioning the breakfast and leisure facilities and happy that you were able to enjoy both. Thank you also for your observations about our bedrooms; we do have a good selection of deluxe rooms that have been only recently...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Region: United Kingdom > England > Derbyshire > Castle Donington
Price Range: €72 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Business Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton East Midlands Airport staff and other travellers.
18 questions
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east yorkshire
Huddersfield, United Kingdom
over a year ago
sheffield england

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Questions? Get answers from Hilton East Midlands Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Top room, hopefully no noisy guests!”
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