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Washington Central Hotel

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230 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Birmingham, United Kingdom
Reviewed 5 October 2016

We stayed for a weekend whilst having a family reunion for the first time in 20 years. The hotel was immaculate, comfortable the beds were the best I've slept in away from home for ages, the food was delicious and enticing, the staff couldn't do enough for us to make us happy and the stay enjoyable, very friendly and compassionate....

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Helpful?
Thank 41jean2015
Keith W, General Manager at Washington Central Hotel, responded to this review

Good evening Jean, A belated 'BIG thank you' for your genuinely appreciative review of the facilities, food, bedrooms and cleanliness at the Washington Central Hotel. And an even 'BIGGER' thank you for your lovely comments on the efforts of the staff. They have all read your review, and all wish to pass on their thanks also...Comments and appreciation really do...

Lytham St Anne's, United Kingdom
Reviewed 4 October 2016 via mobile

We recently spent one night in the Sleepwell annex at this hotel. The room was spacious, clean and tidy. The bathroom and shower facilities first class. We enjoyed an evening meal of Brie and asparagus followed by smoked haddock, poached eggs and mash which was excellent. All in all a friendly and welcoming hotel. Good value for money.

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Thank assisi132
Keith W, General Manager at Washington Central Hotel, responded to this review

Dear Reviewer, Thank you so much for the time taken to post a welcoming review of our cuisine and 'sister hotel' the Sleepwell Inn. Re- Posting this review on the 'Sleepwell Inn ' page itself would be very beneficial. Your positivity about the friendliness and welcome as well as being 'good value for money. Are again very welcome. Regards and...

Workington, United Kingdom
Reviewed 4 October 2016 via mobile

Tbh I wasn't expecting much from here with it being a hotel but my view has now changed. The meals were withouy fault and were cooked perfectly. What an pleasant and enjoyable experience it was. The staff were extremely helpful and pleasant. Thanks for a great meal we will defiantly be back.

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Thank Cal S
Keith W, General Manager at Washington Central Hotel, responded to this review

We a all very pleased that your recent 'Birthday meal' exceeded your expectations. Your appreciation of the food quality and expertise along with the hospitality of the staff is indeed very gratyfying. Thank you, we hope to be your hosts again very soon, in the bar lounge and Central bistro. Keith

Newry, United Kingdom
Reviewed 2 October 2016

Centrally located with free car parking. Service good for evening meal, staff really friendly and very helpful. Breakfast was slower but food was very good. There is an adjacent night club and it can get noisy at weekends, but ear plugs are supplied. I would definitely return.

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1Thank JerBu
Keith W, General Manager at Washington Central Hotel, responded to this review

Your very positive comments on the service, hospitality and quality of the food are very much appreiciated. We hope that we can be of assistance again in2017. Many Thanks, Keith.

Glasgow, United Kingdom
Reviewed 1 October 2016

i stayed here on the 29th September for a Business trip , I had read up on the Hotel and although I was aware of the Central Location and the possibility of noise I was disappointed that there was no air conditioning as you have to have all windows closed and even then this only partially blocks the noise ....

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Thank 393sianc
Keith W, General Manager at Washington Central Hotel, responded to this review

Good afternoon Sian, Thank you very much for taking the time to place a review of your recent stay at The Washington Central Hotel. We are very sorry that all aspects of your stay were not to your total satisfaction. The most diappointing from my perspective was the seemingly less than hospitable service given by the morning receptionist, an issue...

Peterborough, United Kingdom
Reviewed 25 September 2016 via mobile

we stayed here for 3 nights using groupon. Despite the website stating that there were robes in the rooms and a complimentary glass of port these were not provided because we were groupon guests. slightly mean considering we still spent money in the hotel bar. this had also got to be one of the hottest hotels I have stayed in....

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2Thank Julie I
Keith W, General Manager at Washington Central Hotel, responded to this review

Good Evening Julie, Thank you very much for your valued feedback and booking one of our offers on the Groupon website. Your confirmation email for this reservation, quite clearly states what is included in a standard room for this offer. clarifying that this may differ to other offers and standard rooms advertised on other websites. However, you could have upgraded...

Reviewed 20 September 2016 via mobile

Went here for a wedding lovely hotel very reasonably priced. The food was beautiful however staff were abit abrupt when asked questions and not very helpful when asked where to go. Clean and well maintained

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Thank stevehertz
Keith W, General Manager at Washington Central Hotel, responded to this review

Good afternoon Steve, Many thanks for taking the time to post a review after your recent stay At The Washington Central hotel. Your observations on cleanlines and maintenance are very much appreciated. Your comments on the staffs abruptness does indeed surprise me as we consistently get the most positive feedback fro customers about high levels of staff friendliness and hospitality....

Derbyshire, United Kingdom
Reviewed 17 September 2016

This is now the second time i have stayed at the Washington. Again i was very happy with the friendly and helpful staff who improved our stay. We had booked 2 adjoining rooms for our stay for a family event. we found both rooms very small but functional. the main issues found was firstly, that the heating pipes must run...

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Thank Andrew F
Keith W, General Manager at Washington Central Hotel, responded to this review

Good afternoon Andrew, Since we recently installed the new double glazed windows, we have realised that the 'old' curtains are not suitable for the new units. We have already got this in hand and new poles and curtains will be installed very soon. We are pleased that you enjoyed the hospitality from all the staff, the function room facilities and...

Bolton, United Kingdom
Reviewed 10 September 2016 via mobile

Booked through groupon for a weekend away to celebrate our 1st wedding anniversary. Had a great stay, staff are really friendly and very helpful; especially Anne. Breakfast was lovely, and the rooms are nice. Bar prices are little bit expensive but no more than most hotel bars these days. Had a great weekend and will definitely be back!!!! Thanks for...

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Helpful?
Thank Chris M
Keith W, General Manager at Washington Central Hotel, responded to this review

Thank you Chris, We are all really happy that we contributed to your anniversary and a 'special' weekend. Your enjoyment of the facilities, breakfast, staff friendliness and Annes hospitality are very pleaseing to hear. We all hope to see you both again in the near future. Kindest regards, Keith.

Reviewed 3 September 2016 via mobile

Cant fault the food and and young girls service but quite pricey and duty manageress needs her customer service skills brushed up even a smile would have been nice,and having never been didnt realise you have to get your own cutlery and had to ask for serviettes

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Thank Sarah B
Keith W, General Manager at Washington Central Hotel, responded to this review

Good afternoon Sarah, Thank you for your positive comments about the food quality and service, generated after your visit to the Central Coffee shop. As the coffee shop is essentially a self service facility the cutlery and serviettes are collected by the guest once food has been ordered. We will however bring cutlery to your table with your food when...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Central Bistro & Bar
Central Bistro & Bar
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This excellently maintained and well appointed modern 4 star hotel, boasts 57 en-suite rooms and enjoys a town centre location. The hotels convenience to the West Cumbrian energy coast, and close proximity to The Lake District make it an ideal location, for both business clients and holiday guests. This luxurious hotel offers genuine hospitality and excellent facilities, which include suites for banqueting, weddings and conferences for up to 300 guests. Locally sourced food is presented with flair and imagination in the contemporary Central bistro & Bar. The Coffee shop and Caesars Pool & Leisure club are all open to residents and locals alike. The comfortable Lounge Bar offers a varied selection of fine wine, beers and spirits. ... more   less 

Additional Information about Washington Central Hotel

Address: Washington Street, Workington CA14 3AY, England
Region: United Kingdom > England > Cumbria > Workington
Price Range: €135 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Washington Central Hotel 4*
Number of rooms: 57
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Workington
#2 Luxury Hotel in Workington
#4 Business Hotel in Workington
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Questions & Answers

Here's what travellers have asked, with answers from Washington Central Hotel staff and other travellers.
5 questions
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Essex, United Kingdom
Falkirk, Scotland, United Kingdom
over a year ago
Falkirk, Scotland, United Kingdom
over a year ago

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Questions? Get answers from Washington Central Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great night for xmas party”
 of 5 bubbles karenblack606, 17 Dec 2016 | Read review
“Do not use room 8 very noisy and located at front of building”
 of 5 bubbles Norrie9032, 20 Aug 2016 | Read review
“Ask for a window room rather than a skylight if you are claustrophic (like me)”
 of 5 bubbles 580christineg, 25 Jul 2016 | Read review
“We had room 12”
 of 5 bubbles leeD346, 3 Jul 2016 | Read review
“Great food great service”
 of 5 bubbles TRACE_JANE_BATES, 4 Feb 2016 | Read review
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