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Grosvenor Pulford Hotel & Spa

Wrexham Road, Pulford, Chester CH4 9DG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (1011)
Room & Suite (331)
Dining (173)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
  • Individually wrapped toiletries
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grosvenor Pulford Hotel & Spa
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 2 hotels in Pulford
Travellers' Choice
Situated within its own beautifully landscaped grounds the hotel is ideally located just a five minute drive from Chester’s historic city centre, yet a stone’s throw from the border of Wales. Privately owned, this four star hotel offers 75 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. Palm Court Restaurant, Bar & Piano Lounge is a unique and captivating dining venue offering exquisite British and European cuisine, along with Afternoon Tea and Brunch, while Nelson’s Bar, the hotel’s gastro-pub offers traditional ales and a wide selection of bar meals. Spa by Kasia is a luxury retreat which offers 6 indulgent treatment suites, 3 relaxation rooms, a couple’s VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, Spa Eatery, and the unique and stunning Asian Sensory Garden. The Grosvenor Pulford Hotel & Spa is of course family friendly and also a dog friendly hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
Languages Spoken
English, French, Italian, Polish and 1 more
2317Reviews44Q+A100Room tips
Traveller rating
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  • 72
Time of year
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Popular mentions
JadeL wrote a review 4 May
Driffield, United Kingdom35 contributions16 helpful votes
Upon our arrival, the staff was friendly and welcoming. There were ample parking, free of charge on-site and beautiful surroundings. There is an onsite bar and restaurant, sadly areas had been restricted due to the pandemic but we weren't made to feel out of place. They had a lovely IPA on tap and a reduced menu which fulfilled every need, vegan options included. We had the cajun chicken burger and it was beautiful. We had the Beaverneck IPA on tap. They had outside seating and a marquee for the 'inside-outside dining' during the pandemic, but for better weather there is plenty of outdoor seating around the pond and on the grounds - GORGEOUS! The inside of the hotel is beautiful, with gorgeous decor and an on-site coffee machine too. In the room, there are tea and coffee-making facilities, with some extra special touches. Comfortable rooms with no disturbances in the evening. In our room (executive suite) we had a complimentary bag of choccies, a range of tea and coffee bags. We also had toiletries such as a shower cap, shampoo, soap and even a sewing kit in case you have an accident on your trip. The in-room fridge was more than ample in size. The only fault we found was the wifi having a slow buffer rate but couldn't be helped and was just for 1 night. Also the view from our room was just of rooftops - nothing too fancy. But with this, we got a very quiet room. We weren't phased about a view. We didn't have breakfast in the morning so we can't comment on this.
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Date of stay: May 2021
Trip type: Travelled on business
Room Tip: Quieter rooms available but don't have a good view. On-site food and drink, top notch and...
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Karen wrote a review Apr 2021
Chester, United Kingdom5 contributions
Lovely experience from start to finish. I had an amazing massage, enjoyable lunch and my first facial. Considering these challenging times, it didn't seem to phase the team on delivering a positive experience, especially Steph from the spa who comfortableto talk to. I can't wait to go back.
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Date of stay: April 2021Trip type: Travelled with friends
agaig_partdeux wrote a review Apr 2021
chester136 contributions119 helpful votes
We called for a snack in the new marquee outside. It was a lovely day and the staff were all very pleasant and helpful. Not a lot of choice on the menu and a bit like a posh burger house! I was hoping for something different. There was a steak pie on but I really fancied something light, maybe fish and not in batter or breadcrumbs. the boys had a cajun burger with the usual chips ughhh and my son in law had a child's penne pasta with chicken made into a larger meal (well done to the chef and thank you for that) which I wished I had had now. I order the falafel burger with chips and coleslaw ... sorry I have eaten falafel all over the world in some of the best places and even cooked better myself. This had no flavour whatsoever and was dominated by a massive bun, salad would have been nicer than chips and the choice of either would also have been nice. I didn't comment on the meal when we were asked how everything was but left most of it so I assume they realised it was not enjoyed. I have been to the Grosvenor many times in the past and the first time since lockdown ended recently and I know they can do much better. If they are going to cook vegetarian food please make it edible and tasty, thank you.
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Date of stay: April 2021
Dora Deva wrote a review Apr 2021
Wrexham, United Kingdom23 contributions18 helpful votes
On a lovely warm, sunny afternoon (April 2021) I called in for a glass of wine. However, my visit was spoilt when I was charged £8.40 for a large glass of HOUSE white wine. On top of that, the place was so busy I had to make my way through the car park, carrying the wine, and sit on the grass by the pond. (I was there under COVID restriction where you had to drink outside) I think £8.40 is a little high!!!
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Date of stay: April 2021
Room Tip: Did not stay in the hotel
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Jeanette W wrote a review Apr 2021
Wrexham, Wales, United Kingdom500 contributions231 helpful votes
Our first visit since lockdown, seated in an outdoor marquee, we felt very COVID safe. Staff all masked up, lots of sanitising of tables etc. Enjoyed our meals - chilli dog, steak burger and steak pie. Atmosphere was very pleasant and would definitely return.
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Date of stay: April 2021Trip type: Travelled with family
US$89 - US$221 (Based on Average Rates for a Standard Room)
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United KingdomEnglandCheshireChesterPulford
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Frequently Asked Questions about Grosvenor Pulford Hotel & Spa
Which popular attractions are close to Grosvenor Pulford Hotel & Spa?
Nearby attractions include Outpost Paintball (4.3 km), Cheshire Military Museum (7.7 km), and River Dee (7.8 km).
What are some of the property amenities at Grosvenor Pulford Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Grosvenor Pulford Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grosvenor Pulford Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grosvenor Pulford Hotel & Spa?
Conveniently located restaurants include Meltdown Chester, The Hideout Bistro & Bar, and Cleopatra's Coffee Shop & Bistro.
Are there opportunities to exercise at Grosvenor Pulford Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Grosvenor Pulford Hotel & Spa located near the city centre?
Yes, it is 0.3 km away from the centre of Pulford.
Are any cleaning services offered at Grosvenor Pulford Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grosvenor Pulford Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grosvenor Pulford Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grosvenor Pulford Hotel & Spa?
The staff speaks multiple languages, including English, French, Italian, Polish, and Romanian.