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Rookery Hall Hotel & Spa

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1,795 Reviews from our TripAdvisor Community

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Showing 1,787: English reviews
Liverpool, United Kingdom
Reviewed 1 September 2014

Brilliant hotel I have stayed twice on deals which have been great. The only down side is that the drinks are very expensive,the service and staff are amazing and the facilities are amazing, good food which was good value for money.

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Helpful?
3Thank c J
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello c J, Thank you for your review and for choosing a return visit to Rookery Hall Hotel & Spa. It is always nice to welcome back previous guests. I am sorry to read that you find our bar tariff to be over priced. As mentioned in other replies we do ensure that our prices are in accordance with other...

Northampton, United Kingdom
Reviewed 31 August 2014

For Mothers Day this year my daughter Karen treated me to a Spa and Afternoon Tea with Handpicked Hotels. My daughter is a Teacher so having looked at the hotels available we chose Rookery Hall and thought we would also combine this with a couple of days away to end the school holidays. From the moment we arrived at 9am...

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Helpful?
Thank Sandie W
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello Sandie W, Thank you for your review on Trip Advisor following Karen’s Mother’s day treat to you. Spa days are such a lovely way to relax and unwind and with afternoon tea also included it is the perfect way to enjoy your experience. Helen truly is the perfect host. She always ensures that guests receive all the information they...

Shropshire
Reviewed 31 August 2014 via mobile

Just been for a surprise night away for my 40th. Can't say it would have been my choice. Yes its nice but seriously over priced. Drinks...£41 for a both of fizz..not champagne which is available in Tesco for £12.50! Ripped carpet on stairs and cold breakfasts.

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Helpful?
2Thank munsta
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Dear munsta, Thank you for your feedback on Trip Advisor following your recent birthday celebration. Happy Birthday to you. I am sorry to read that Rookery Hall Hotel & Spa would not have been your personal choice as a place to celebrate and I am sorry to read that you were disappointed with your overall experience. Our bar tariff is...

north wales
Reviewed 30 August 2014

Our stay was fantastic it was easy to find with very good directions and when we arrived the check in staff were very helpful. The room was very spacious and clean the in room facilities were excellent, the only thing that wasn't to good was the television remote control, probably needed new batteries, the epa facilities were excellent and clean,...

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Helpful?
Thank jdcdnorthwales
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello jdcdnorthwales, Thank you for choosing Rookery Hall Hotel & Spa to celebrate your recent anniversary and Happy Anniversary to you. Describing your stay as fantastic is wonderful to read. I’m really happy to read that the Reception team were very helpful on arrival and that you also enjoyed your room allocation. My apologies, that you encountered problems with the...

Reviewed 27 August 2014 via mobile

This was mine n boyfriends seconds time coming with family. Very friendly staff and room are lovely ") spa is also brilliant and loved and enjoyed laying in the hot tub. My mum and dad go to this hotel all the time and enjoy it alot.

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Helpful?
Thank Jessica S
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello Jessica S, Welcome back to you, your boyfriend and family. Thank you also for reviewing your visit on Trip Advisor. Thank you for your kind comments regarding the team. I’m delighted to read that all elements of your stay you enjoyed. We look forward to welcoming you all back soon. Best Wishes, Stephen

Wales
Reviewed 26 August 2014

This was our 3rd visit to Rookery and unfortunately it will probably be our last. On a positive note, let me start by saying that without exception, the staff were excellent and any negative comments are by no means a reflection of their outstanding customer care and hard work. We arrived on Sunday afternoon and promptly checked into our room...

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Helpful?
5Thank Welsh1234
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Dear Welsh1234, Thank you for your feedback following your third visit to Rookery Hall Hotel & Spa. I am sorry to read that you mention that this will probably be your last. Thank you for your kind comments regarding the team that work at the hotel they really do all offer outstanding customer care. I’m sorry to read that on...

Birmingham, United Kingdom
Reviewed 26 August 2014

Visited this hotel on Sunday 24th august 2014. Stayed in room 403. We were greeted by Lucy on reception who handled our check in with friendliness and expertise. Our room was modern, tastefully decorated and a first for us, a tv in the bathroom, true luxury.we had a champagne cream tea and were served by a really lovely lady. We...

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Helpful?
1Thank jackie r
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello jackie r, Thank you for coming to stay with us last weekend and for your review following your visit. I was delighted to read that Lucy made you feel welcome upon arrival and that you were happy with your room allocation. Thank you for being so complimentary regarding all elements of your stay. I’m particularly very proud to read...

Stoke-on-Trent, United Kingdom
Reviewed 26 August 2014 via mobile

I enjoyed Rookery Hall, the room we had was cosy and the bed was very comfy, the shower was excellent and there was a big bath in the room too. The food we had was of a good standard and the lamb wqs excellent in particular. There was a guy called Will, his service was excellent. I hope to return...

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Helpful?
1Thank Marthand
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello Marthand, Thank you for your review following your visit to Rookery Hall Hotel & Spa. I’m delighted to read that all elements of your stay you enjoyed and that you particularly enjoyed your meal. Thank you for your personal mention to Will. We hope to welcome you back soon. Best Wishes, Stephen

Nantwich, United Kingdom
Reviewed 25 August 2014

We were married here back in January 2013 and stayed for our anniversary earlier this year. I cannot fault this hotel. Our wedding was amazing, the ceremony, food, staff and the rooms totally exceeded our expectations- special mention to Jane who was fantastic. We're so lucky to live locally and have been back numerous times- I really can't fault a...

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Helpful?
1Thank Anna W
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello Anna W, Thank you for sharing your review on Trip Advisor. Thank you also for choosing Rookery Hall Hotel & Spa for your wedding last year and for the lovely comments following your wedding day. Jane is fantastic, I do agree and really does put the Bride and Groom including friends and family at ease on your very special...

Derby, United Kingdom
Reviewed 24 August 2014 via mobile

I stayed at Rookery with my daughter and hoped for a relaxing, peaceful break. This is exactly what I got. James the Duty Manager was professional and courteous at all times, Gemma at Reception was helpful and polite. Sam, who brought our room service Champagne was charming and efficient. Lisa in the Spa was thoroughly professional and put a small...

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Helpful?
1Thank Suzanne12364
StephenFearnley, General Manager at Rookery Hall Hotel & Spa, responded to this review

Hello Suzanne12364, Thank you for your review, following your relaxing break with ourselves and thank you for sharing your experience on Trip Advisor. I’m delighted to read your comments about the team that helped make your stay enjoyable. I will be sharing your review with all and will thank the team members who you have personally mentioned. It is also...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1816, Rookery Hall Hotel and Spa is a four AA red star, Grade II Georgian Hall situated close to Nantwich in Cheshire. Part of the Hand Picked Hotel collection Rookery Hall is set in 38 acres of private gardens and grounds offering a selection of 70 well-appointed bedrooms and suites, extensive meeting and event facilities, a Health Club & Spa and a 2 AA Rosette Restaurant. The Health Club and Spa is set adjacent to the main hotel and offers a variety of luxurious treatments with seven treatment rooms, manicure and pedicure suite, Rasul mud therapy chamber, waterwall sensory relaxation room, glass roofed 17 metre indoor swimming pool, fully-equipped gym, fitness studio and a Cafe Bar. Rookery Hall's spa is recognised as one of the top residential spas in the country and offers a full range of spa treatments by expert therapists using the Elemis product house. Rookery Hall Hotel and Spa was initially awarded 4 AA red stars in 2013 and has retained these for 2014 and 2015. The hotel was also awarded Hotel Restaurant of the Year 2014 at the Nantwich Food Festival and Solo Spa of the year 2014 at the Good Spa Guide Awards. Conveniently located 15 minutes away from the M6, Rookery Hall is within easy reach of Chester and Manchester and the medieval town of Nantwich, just 5 minutes away. Crewe station which connects via high-speed train to London and Manchester is also just a short drive away. ... more   less 

Additional Information about Rookery Hall Hotel & Spa

Address: Main Road | Worleston, Nantwich CW5 6DQ, England
Region: United Kingdom > England > Cheshire > Nantwich
Price Range: €127 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rookery Hall Hotel & Spa 4*
Number of rooms: 70
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Also Known As:
Rookery Hall Hotel Nantwich
Rookery Hall Hotel And Spa
Rookery Hall Hotel & Spa Nantwich, Cheshire
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Questions & Answers

Here's what travellers have asked, with answers from Rookery Hall Hotel & Spa staff and other travellers.
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Liverpool, United Kingdom
Preston, United Kingdom
Liverpool, United Kingdom

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Questions? Get answers from Rookery Hall Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for the winter deals which gives you a good room”
 of 5 bubbles greenwy01, 16 Feb 2017 | Read review
“Rooms in the old part of the hotel are great.”
 of 5 bubbles aussiebrit2016, 13 Feb 2017 | Read review
“Pick the executive rooms as they are spacious and quiet”
 of 5 bubbles Alun58, 6 Feb 2017 | Read review
“Our room was named April. Old part of the building. Superb.”
 of 5 bubbles Thomas62_10, 30 Jan 2017 | Read review
“Our room in the old building had character but was a weird shape and layout.”
 of 5 bubbles katiek189, 6 Jan 2017 | Read review
5 of 5