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Best Western Crewe Arms Hotel

Traveller (104)
Room & Suite (38)
Dining (13)
Nantwich Road, Crewe CW2 6DN England See on map
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Room Service
3 Star accommodation
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, ...More iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial telephones Undergoing a major refurbishment Jan - June 2014 - all areas of the hotel have been completely renewed and modernised. Less
Hotel class
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$72 - US$136 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Crewe Arms Hotel Cheshire
United Kingdom > England > Cheshire > Crewe
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Traveller (104)
Room & Suite (38)
Dining (13)
Business Centre & Event Rooms (8)
Reviews (438)
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All reviewscoach triprailway hotelclose to the railway stationcoach partywhilst visiting familynational holidaysbusy roadgood sizelight sleeperself servicemain roadplenty of hot waterevening meal and breakfastnight staycomfortable staybar areatwin room
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1 - 5 of 429 reviews
Reviewed 2 weeks ago

Stayed here on Saturday 08/09/18 Good value for Money Check in OK but having to sign in using a pencil !! Whats that about ? Decor very dated Room smelt of stale smoke Shower cold , Shower screen leaked water all over bathroom floor Breakfast...More

1  Thank kwp400
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago

Thank you for taking the time to give us feedback on your stay, We are very sorry that we did not live up to your expectations and we will be using your feedback to make improvements so that the issues you have raised are put...More

Reviewed 2 weeks ago

Not impressed with the hotel, decor tired, rooms overpriced. Decided to eat in hotel bar/ restaurant one evening , what a mistake that was. I ordered "Pork & apple sausages on sweet potato and chive mash finished with a rich red wine and rosemary sauce...More

Thank Foxcote55
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago

Thank you for taking the time to write a review regarding your experience while visiting us. Feedback is very important to the team as it enables us to focus on areas where we need to improve the customer journey. We are sorry to hear about...More

Reviewed 3 weeks ago

whilst the staff here bend over to please and location is good EXCEPT the hotel is right on the rail lines at Crewe and noise is bad ...suggest you ask for a room away from the railway lines on the other side … other than...More

1  Thank roostown
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 3 weeks ago

Thank you for taking the time to give feedback on your stay with us and for your wonderful comments regarding the team. Unfortunately, we are in a no win situation with the position of the hotel, being one of the oldest railway hotels in the...More

Reviewed 4 weeks ago

Realised I haven't reviewed places for a year or so time to get back into. Booked the Crewe Arms for myself along with visiting family from Ireland (Crewe is my home town and we recently got married there). Booked several bedrooms for a couple of...More

Thank Tasha O
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 3 weeks ago

Thank you for taking the time to write your review regarding your stay with us at the start of August. The whole team are delighted you and your family had a good experience with us during your stay. We hope you and your family will...More

Reviewed 4 weeks ago via mobile

on arrival with my group first impressions were good clean modern reception and plenty of staff unfortunately that's where it ends lifts only cover some floors so if your elderly then you carry your case up or down stairs the rooms some what dated more...More

Thank Lee M
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7 February 2015|
AnswerShow all 5 answers
Response from Mobs E | Reviewed this property |
I got to Crewe about 11am and was checked in immediately. I had a very warm welcome.
Room Tips
"Make sure you don't get one overlooking Crewe Station, trains and announcements throughout the night"
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"It is based next to the train station, ask when booking if you need a quieter room"
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"Rooms at the front of the hotel overlook a busy road."
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"We were in the 121 which was quite"
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