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Bel Air Collection Xpu Ha Riviera Maya

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Bel Air Collection Xpu Ha Riviera Maya
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2,233 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
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Showing 980: English reviews
new York
Reviewed 8 December 2004

My boyfriend and I just spent a week at Xpu Ha Palace. It was simply beautiful there. We had a great luxurious room overlooking the ocean. That was all I really wanted to make me happy. I was not disappointed and the room was well appointed. I ended up enjoying unplanned things, like riding a bike at midnight and looking...

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3Thank Linkalot
A TripAdvisor Member
Toronto, Canada
1 review
3 helpful votes
Reviewed 7 December 2004

We began our holiday at another 5 star hotel, Gran Porto Real, that was overbooking on a grand scale. After being rudely shunted to a lower rated hotel, we waited until a room became available and transferred the next day to the Porto Real where they finally honored our confirmed reservations. Our stay here confirms the old adage "Be careful...

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3Thank A TripAdvisor Member
A TripAdvisor Member
Cincinnati, Ohio
1 review
Reviewed 5 December 2004

My husband and I went to Xpu-Ha Palace 2 years ago for a short (5 day) visit. We loved it so much that we are returning in April to celebrate our 30th weding anniversary. We are bringing 4 good friends with us to help celebrate. The service and food are excellent! We especially enjoyed to beach and snorkelling.

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A TripAdvisor Member
Bristol, UK
1 review
8 helpful votes
Reviewed 3 December 2004

I took my pregnant wife to this resort as it was allegedly 5 stars, as our last child-free holiday. Frankly I should have saved the money. Although the general staff were friendly enough, the food was diabolical in the a la carte restaurants and the same every evening in the buffet area. We've had much better food at 3 star...

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8Thank A TripAdvisor Member
Missouri
Reviewed 2 December 2004

My husband and I just returned from our 7 night vacation at Xpu-Ha Palace and couldn't have found better. The people were friendly and courteous. The service was fast and efficient. We could walk, ride a bike or take the tram (golf cart) anywhere we wanted. We made many wonderful friends and plan on going back in May of 2005....

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1Thank nightengale_one
NJ
Reviewed 1 December 2004

My husband I returned from the Xpu-ha on Nov. 6 after spending an amazing week relaxing on the beach. I must say that I have traveled to many places in this world and I have never had a "perfect" vacation, so with that being said I would highly recommend the Xpu-Ha. Our vacation was not without it's flaws but I...

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6Thank nancy1
A TripAdvisor Member
UK
1 review
4 helpful votes
Reviewed 1 December 2004

My wife and I arrived at the Xpu-Ha at 9pm. We were taken to our room near the theatre and immediately asked to move rooms. The theatre operates 5 nights a week between 8:30 and 10:00pm the noise from the theatre was so loud, we could not get the TV loud enough to drown out the noise; we either had...

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4Thank A TripAdvisor Member
Oklahoma City
Reviewed 29 November 2004

My husband and I, along with two friends, just returned from a wonderful stay at the Xpu Ha. I was a little leary after reading a couple of the reviews and relieved when I arrived and saw how beautiful the beach and the rooms were. I don't know how anyone could not be happy there. The service is great and...

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1Thank hannahajrt
Chicago, Illinois
Reviewed 28 November 2004

One of my favorite sayings is, "consider the source", that being said my family vacations every year to the Riviera Maya area and eats out 3 or 4 times a month. After arriving at the Xpu-Ha we were impressed with all the natural beauty and the friendliness of the staff. We knew in advance that an ocean front second level...

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5Thank Felix62
A TripAdvisor Member
Boulder, CO
1 review
5 helpful votes
Reviewed 26 November 2004

Just returned from Thanksgiving week at Xpu Ha with our 10 and 11 year old. Had a fantastic time and would return again. In the past, we have traveled to the British Virgin Islands which we absolutely love except for the full day and three plane travel to get there. Decided to trade that for a direct four hour flight...

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5Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: €83 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Mexico - Xpu-Ha
Hotel Style:
#4 On the Beach Hotel in Xpu-Ha
#4 Spa Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
142 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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