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8/10/2017 9/10/2017
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    Bel Air Collection Xpu Ha Riviera Maya

    Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico
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    8/10/2017 9/10/2017
    US$91
    US$81
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    US$91
    US$81
    Traveller (2176)
    Pool & Beach (340)
    Room & Suite (221)
    Barcelo Maya Beach
    8,472 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
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    Barcelo Maya Colonial
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    Grand Sirenis Riviera Maya Resort & Spa
    14,531 reviews
    #12 of 21 hotels in Akumal
     
    Overview
    • Excellent43%
    • Very good26%
    • Average14%
    • Poor8%
    • Terrible9%
    Travellers talk about
    “lobby bar” (101 reviews)
    “thatched roof” (50 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Barcelo Maya Beach
    8,472 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    7,073 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,957 reviews
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    Grand Sirenis Riviera Maya Resort & Spa
    14,531 reviews
    #12 of 21 hotels in Akumal
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,843)
    There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
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    21 - 25 of 1,069 reviews

    Reviewed 27 April 2017

    This was my third time in Mexico, first time at this resort and I absolutely loved it! This resort is unique, not like the rest! If you’re looking for a big party resort, this place probably isn’t for you; however, there’s so much to do...More

    2  Thank Kristin S
    Response from Jorge Alberto C, Director de Relaciones con Clientes at Bel Air Collection Xpu Ha Riviera MayaResponded 8 May 2017

    Miss Saskatoon, their guess thank you for your review and our page I appreciate your comments and we take notes. Come back soon and have a good day

    Reviewed 25 April 2017

    We were at Bel Air just for 4 days, but it was a very nice experience. Each person who worked there were extremely attentive and helpful. They helped us with everything they could, and they were always trying to improve our experience at Riviera Maya.

    Review collected in partnership with this hotel
    Thank M4186WKlaurac
    Response from Bel Air T, Guest Relations Manager at Bel Air Collection Xpu Ha Riviera MayaResponded 5 May 2017

    Thank you Miss Laura, we apreciate ypur commens, we hope to come soon. This is your home finally. Regards.

    Reviewed 13 April 2017

    After reading other reviews on here and given the inexpensiveness of the resort, we still decided to give it a try. The place has a lot of character and the ability to be really nice, however, it is very run down. Service is not great....More

    1  Thank Stephanie M
    Response from Bel Air T, Guest Relations Manager at Bel Air Collection Xpu Ha Riviera MayaResponded 15 April 2017

    Dear Stephanie. We thank you for taking a few minutes of your valuable time, we thank you for giving us the opportunity to try our product, which is nothing like the other resorts, on the contrary it is unique. Therefore you will find a cenote...More

    Reviewed 12 April 2017

    We used our families time share. I have never been so disappointed with a resort. It is nothing like why you see on the internet. Everything is a distance to get to on the grounds they try to hold cart you around but it is...More

    Review collected in partnership with this hotel
    4  Thank Frank S
    Reviewed 12 April 2017

    THis was my 5th time staying at the Bel Air. I like it for the luxurious rusticness of the place: hot tub in the room, jungle just off the lovely deck; beautiful pool with swim up pool bar or long stretches of beautiful sand beach....More

    Review collected in partnership with this hotel
    1  Thank nancymN9022BM
    Barcelo Maya Beach
    8,472 reviews
    #11 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    7,073 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,957 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Grand Sirenis Riviera Maya Resort & Spa
    14,531 reviews
    #12 of 21 hotels in Akumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$71 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Xpu-Ha
    • #4 On the Beach Hotel in Xpu-Ha
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and getaroom.com so you can book your Bel Air Collection Xpu Ha Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Xpu-Ha
    • Also Known As
    • Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha ,
    • Xpu Ha Palace Xpuha ,
    • Bel Air Collection Xpu Ha Riviera Maya Mexico - Xpu-Ha
    Add Photo Photos
    Traveller (2176)
    Pool & Beach (340)
    Room & Suite (221)
    Dining (94)
    Hotel & Grounds (1397)
    Family and Play Areas (140)
    Bathroom (15)
    Business Centre & Event Rooms (4)
    Nearby
    Barcelo Maya Colonial
    5,957 reviews
    1.22 km away
     
    Barcelo Maya Palace
    7,073 reviews
    1.18 km away
     
    Barcelo Maya Beach
    8,472 reviews
    .82 km away
     
    Grand Sirenis Riviera Maya Resort & Spa
    14,531 reviews
    7.55 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    192 reviews
    .93 km away
    Royal Grill
    94 reviews
    1.05 km away
    La Playa Xpu Ha Restaurant & Beach Club
    487 reviews
    1.39 km away
    Terrace Tapas Lounge & Bar
    73 reviews
    .97 km away
    Nearby Attractions
    La Playa Xpuha
    674 reviews
    1.39 km away
    Bahia Divers
    249 reviews
    1.00 km away
    Xpu-ha Beach
    725 reviews
    1.47 km away
    Dolphinaris Barcelo
    751 reviews
    1.07 km away
    Ask a question
    Questions & Answers
    Rodd N
    11 September 2017|
    AnswerShow all 3 answers
    Response from alviesk | Reviewed this property |
    No microwave. I think coffee maker but we always went to the restaurant for coffee.
    1
    Vote
    mboshart4
    23 May 2017|
    AnswerShow all 2 answers
    Response from mboshart4 | Reviewed this property |
    I agree! I message them at least twice a week and I still get the run around! It was definitely done by staff there and I want a list of all their staff that worked while I was there. I hope others see these and do not stay... More
    0
    Votes
    Room Tips
    "Don't get a room with palapa roof"
    Read review
    "We were in village 6 in an upper room. Our ceiling did have a hole in it. The location was pretty central..."
    Read review
    "I wish we would have had an upper level room"
    Read review
    "don't stay here if you don't like walking, also no beach access"
    Read review
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