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Hotel Esencia

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Esencia
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241 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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Reviewed 4 days ago NEW

If you are in need of that perfect place, the place where troubles melt away and a feeling of calm overwhelms you ......this is the place. Beyond beautiful. Chic and elegant with no fuss. Nothing is too much trouble for a delightful Staff and a very personal attention to detail from the owner. Luxury, healthy food, a stunning white sand...

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Helpful?
Thank Cherry D
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Cherry D, What a lovely review! I'm delighted to hear that we exceeded your expectations, and I thank you for taking the time to write. Your 5 star review is much appreciated and I will be sure to alert my staff to your comments. Hotel Esencia is a labor of love for all of us and I sincerely hope...

San Diego, California
Reviewed 5 days ago NEW

I was very close to giving HE a 1-star review, but they are located on a lovely beach and I do believe the staff means well.... BUT, every other aspect of this hotel is a very poor excuse for 'luxury' and grossly, grossly overpriced. Perhaps we came on an 'off' weekend, and perhaps we were unluckily given the worst room...

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Helpful?
Thank KerriJK
Kevin W, Owner at Hotel Esencia, responded to this review

As the owner of the hotel it always makes me sad to learn of a guest who has arrived and then left the hotel within a few short hours without giving us a chance to turn things around. This guest arrived at 615am after a no-doubt sleepless red-eye flight from San Diego (so 315am her time). Things got off to...

San Francisco, California
Reviewed 5 days ago NEW

This was our second year in a row of staying at Esencia and it was another perfect stay. We arrived on Thursday to perfect weather and a lovely bottle of chilled Chardonnay in our room. Then, dinner and cocktails outside by the pool with great friends. The next five days were spent working out in Esencia's awesome gym, having breakfast...

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Helpful?
2Thank davidmertens
Miami, Florida
Reviewed 6 days ago NEW

Hotel Esencia feels far from a hotel but instead your own tropical paradise. I traveled with two friends and we stayed in the Garden Suite, we had our own private terrace and pool, it felt more like a mini villa with impeccable design. I highly recommend yoga in the mornings, amazing views and amazing instructor. The perfect place to truly...

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Helpful?
Thank Jerónimo N
San Francisco, California
Reviewed 1 week ago via mobile

This is our second trip here of many more to come. We absolutely love Esencia. Every detail has been thought of and attended to. The food is phenomenal, healthy but still very delicious. The drinks are superb. The staff is friendly, attentive, and always welcoming. They know who you are and as a result you never need to sign anything....

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Helpful?
1Thank eljt
New York City, New York
Reviewed 1 week ago

Our 3rd time back and it's better every time. This small luxury hideaway tucked along a magnificent beach has everything you need - no need to leave! Rooms are spectacular, food is delicious and the service leaves nothing to desire. The property is styled with an amazing taste. Feels like your living in a chic private home and the owner,...

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Helpful?
Thank graemeshop
Reviewed 2 weeks ago

We touched down in Cancun after a long journey, in the pouring rain, with a forecast for weeks of it, and after sitting in a traffic jam for an hour plus, we frantically emailed our travel agent extraordinaire, suggesting we might bail to bluer skies. However, the notion was quickly assuaged after we arrived at Hotel Esencia. The property seems...

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Helpful?
4Thank rkr727
Kevin W, Owner at Hotel Esencia, responded to this review

Dear rkr727, What a pleasure for me to read your very thoughtful detailed review. I'm delighted to hear that we exceeded your expectations. I will be sure to alert my staff to your many kind comments. Of course I'm most pleased to hear that you'll be coming back. More than half of our clientele is made up of repeat guests....

Reviewed 2 weeks ago

We just spent the most magical (wedding) weekend at this beautiful hotel! We were the groom's parents so we stayed in an ocean front suite for 5 nights. I can't say enough complimentary things about the hotel... The room...fabulous! Extremely comfortable, great bed and linens, roomy bathroom and plenty of shelving/closet space. The hotel...immaculate yet so natural. We loved strolling...

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Helpful?
2Thank Shane Z
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Mr. and Mrs. Zuvella, Congratulations on your new daughter-in-law! I'm so pleased to hear that your son's wedding was a huge success. Weddings are really our speciality and I'm happy to know that my team delivered a five star experience in every way. You are most kind to post your comments here. On behalf of all of us, we...

New York City, New York
Reviewed 3 weeks ago

Exceptionally please with this small boutique hotel and its professional and warm staff. The attention to detail and exclusively is unbelievable. It's secluded, it's peaceful, and the Mayan Way of Protecting your mind, body and spirit, relaxes you. This is my go to hotel.

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Helpful?
1Thank TheGlamLotus
Kevin W, Owner at Hotel Esencia, responded to this review

Dear TheGlamLotus, Very nice review! Thanks so much for taking the time to write, and especially for the 5 stars. In this age of social media scrutiny every star counts as you know and is much appreciated. I have already alerted my staff to your lovely comments. We hope to see you back here soon! All the best, Kevin Wendle...

New York, NY
Reviewed 10 April 2017

Esencia has one of the best beaches in vicinity. The water was clear and warm. I'm very fussy about beach conditions, and it met them. The hotel is beautifully sited, and the service was superb. The public areas are very pleasant, and the rooms are spacious, though not that many have water views. Many rooms are in the "jungle." I...

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Helpful?
1Thank DetailObsessed
Kevin W, Owner at Hotel Esencia, responded to this review

Dear DetailObsessed, Thank you for taking the time to write about your stay with us. I'm happy to hear that you would stay with us again. I was especially pleased to read your nice comments about our extraordinary near-private beach, our spacious rooms, and our "superb service" -- that's very kind. Our restaurant menu changes constantly throughout the year as...

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Garden Suite with Plunge Pool (46)
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Master Suite (45)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Esencia is a 50-acre private estate, with an awe-inspiring beachfront, two swimming pools, day spa, two restaurants, and an indulgent atmosphere fitting of royalty. In fact, the property and many of the buildings once served as the exclusive beach-side retreat of an Italian duchess. Though friendly, warm and generous, the duchess demands the very best and Esencia still benefits from her superior taste, her impeccable style, and her zest for life. ... more   less 

Additional Information about Hotel Esencia

Address: Calle Carretera Federal KM 265, Xpu-Ha 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: €663 - €1,023 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Esencia 4.5*
Number of rooms: 29
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Also Known As:
Esencia Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Mexico/Riviera Maya - Xpu-Ha
Hotel Style:
#1 Spa Hotel in Xpu-Ha
#1 On the Beach Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Esencia staff and other travellers.
17 questions
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See all questions (17)

Questions? Get answers from Hotel Esencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the garden with a plunge pool...... heaven”
cherryd477, 23 May 2017 | Read review
“Do not book the garden room and be prepared for more rustic than luxury”
  • Very basic and very dark room. Definitely not a 'suite'.
KerriJK, 22 May 2017 | Read review
“Beachfront rooms are lovely but non-beach rooms with private plunge falls or even better.”
davidmertens, 22 May 2017 | Read review
“Main house upper floor rooms are spectacular.”
graemeshop, 20 May 2017 | Read review
“penthouse or prime ocean view. Villas can be a distance from the ocean. We had room 708.”
rkr727, 9 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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