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Hotel Hacienda Uxmal Plantation & Museum

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#1 of 3 Hotels in Uxmal
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Hotel Hacienda Uxmal Plantation & Museum
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736 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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London, United Kingdom
Reviewed 6 days ago NEW

Spent 3 nights at the Hacienda Uxmal and it was one of the nicest hotel stays of the whole holiday. The hotel (formerly a Hacienda) is perfect - all Spanish-colonial, with louvre shutters on the windows, wooden floors, huge rooms - cool and spacious, each with a separate en suite bathroom (just as huge), ceiling fan or air con. I...

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Helpful?
Thank JP1946
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit and your nice, through comments on our collaborators, services and facilities. Hasta la vista !

Reviewed 1 week ago via mobile

I brought my parents here as part of their anniversary trip. It was a pleasant surprise. My parents were thrilled to stay in room that Jackie O stayed in. The grounds are quiet and spacious and the rooms are clean and comfortable. The staff was very friendly and accommodating. Depending on the amount of people they will either do buffet...

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Helpful?
1Thank Michelle M
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

We are all delighted that your parents and you celebrated their anniversary in our Hacienda, ad to learn by your comments just how much you all enjoy the visit. We look forward to being your hosts again. Hasta la vista !

Sao Paulo, SP
Reviewed 2 weeks ago via mobile

The hotel is an imposing old hacienda and this, together with the large garden, gives it its 'cachet' and charm. The staff is also very nice. The rooms are quite spacious with good facilities. The wifi doesn't work so well but maybe it's forgivable. The only drawback was a very large party of teenagers taking over the whole pool and...

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Helpful?
Thank maddalenamfranco
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit !

Grand Cayman
Reviewed 3 weeks ago

We loved this hotel, wished we had stayed longer. The location is perfect, within walking distance of the ruins. The rooms are lovely, well appointed, clean and comfortable. Lots of history displayed on the walls, a very interesting background and well kept.

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Helpful?
Thank Cayman_moseleys
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Our collaborators and we all appreciate your visit and your wonderful comments on our Hacienda. We hope to be of service to you in the future. Hasta la vista !

Toronto, Canada
Reviewed 3 weeks ago via mobile

If you plan on visiting the archaeological site of Uxmal, this is THE place to stay. You are only a couple of minutes away from the main entrance. The service and attentiveness from the employees here was top notch. From the front desk to the chef and restaurant staff, they went out of their way to make you feel welcome....

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1Thank AM_Tdot
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit and your wonderful comments on your experience . Come back to enjoy the many wonders that surround us. We look forward to your return!

Southampton, United Kingdom
Reviewed 3 weeks ago

Hotel room and grounds were very pleasant. Stayed for three nights as part of a tour. Breakfasts and the evening meals were good and served efficiently in the restaurant However becaouse we were a large group we also had meals served in another part of the hotel. The service was very slow and the meal choice was repeditive. We had...

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Thank greypair
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

I am personally looking into your complaint about the repetitive meals for your group. It very well could be that it reflects the choice of your travel arranger. Thanks for your visit.

Bethel Park, Pennsylvania
Reviewed 4 weeks ago via mobile

We liked the room we reserved. It was a private corner room, with lots of windows and a cross breeze. We had a balcony and a field view. Far off we could see large gardens from the original plantation area. The pool is large and had lovely columns on one side. There is a giant size palapa at the entrance....

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Helpful?
Thank Penny Z
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit !

Munich, Germany
Reviewed 4 weeks ago via mobile

We stayed in the Hacienda for 2 nights. The hotel and its garden are beautiful. The rooms are standard and clean. Also, the Uxmal ruins are just across the street. However the restaurant serves extremely overpriced food which is just mediocre. As an example Guacamole & chips cost 145 Pesos. This is double of what we paid in Tulum/ Valladolid...

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Thank Paula P
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit. 145 pesos translate into seven dollars, which yes, is what we charge for a great guacamole with hand made tortilla chips friend in Mazola corn oil and served by our bi-lingual waiters. By the way, that includes a 16% VAT tax, Our menu ranges in price from under ten to under $35 dollars. Yours is a...

Solihull, United Kingdom
Reviewed 20 March 2017

We were on a touring holiday of the Mayan temples and had a three night stay at this hotel. The rooms were delightful, very large, almost colonial in style. We were able to open the louvres and have cool air blowing through. Pool was fine as was the food and the staff were very friendly and helpful.

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Thank doline15
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for visiting our venerable Hacienda and for the wonderful comments you have shared with the world's traveling community. Hasta la vista !

Arlington, Virginia
Reviewed 10 March 2017

We loved staying at the Hacienda Uxmal... such a beautiful, unique and charming hotel that it's really a destination in itself. The pool and the central "courtyard" area are my favorite things about this hotel. The pool is about 50 feet in length, just long enough for lap swimming and the water is cool and refreshing in the tropical heat....

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Helpful?
Thank JBytor
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit and your wonderful comments ! We are building a NEW museum, one that will host the vintage Land Rovers and Ford model "A"s of a by-gone era, but that are USABLE, fun, incredibly fun to drive, and are going to serve us to open new excursions and fun adventures all around the Hacienda, in Mayan temples...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
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  • Concierge
Official Description (provided by the hotel)
In the heart of Uxmal, Hotel Hacienda Uxmal Plantation & Museum is the world's first hotel hacienda. Completely remodeled in 2002, and constantly up-dated,rooms overlook a central pool surrounded by beautiful tropical gardens and graceful palm trees, set in a working plantation with many kilometers of forest trails for walking, jogging, horseback and bicycle riding. All rooms have a terrace or a balcony. This delightful resort of contemporary colonial architecture is a favorite of royalty, world personalities and heads of state. The new Chocolate Museum neighbors our extensive gardens. Our location is ideal as a base from which to visit Yucatan's major attractions. Less than i hour driving time from Merida & only 40 minutes from Merida International Airport. Please contact us for transportation options & information. We have a money back guarantee that we are the best resort in the Uxmal area, Kindly contact us. ... more   less 

Additional Information about Hotel Hacienda Uxmal Plantation & Museum

Address: In the heart of the archaeological park of Uxmal, Uxmal 97840, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Uxmal
Price Range: €90 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda Uxmal Plantation & Museum 3.5*
Number of rooms: 82
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Also Known As:
Hacienda Hotel Uxmal
Uxmal Hacienda Hotel
Hacienda Uxmal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Uxmal Plantation & Museum staff and other travellers.
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Questions? Get answers from Hotel Hacienda Uxmal Plantation & Museum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 207 was quiet and at the end of a corridor overlooking the gardens”
JP1946, 19 Apr 2017 | Read review
“We had an upstairs room with a little balcony, it was perfect.”
Cayman_moseleys, 30 Mar 2017 | Read review
“Rooms on the main corridor overlooking the pool area were very convenient.”
doline15, 20 Mar 2017 | Read review
“Rooms in back are quiet”
FoothillTravelers, 19 Feb 2017 | Read review
“Ask for Suites or Superior Rooms.”
neelokb, 3 Feb 2017 | Read review
5 of 5