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Hotel Hacienda Uxmal Plantation & Museum

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#1 of 3 Hotels in Uxmal
Certificate of Excellence
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651 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Reviewed 1 week ago

40's couple from Seattle. Stayed here several days to explore Uxmal and Ruta Puuc. Would have loved to have stayed longer. Real sense of history and right next to Uxmal.. walking distance. We ended up with a field view room on the very end with enormous picture windows, private deck and huge room. it was great as there are tour...

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Helpful?
Thank Fox B
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

We all appreciate your visit and objective comments. Hasta la vista !

Denver, Colorado
Reviewed 1 week ago

This hotel is full of history, and full of very nice small details. We staid at Indira Gandhi Suite, very good addition! The room has a stained glass with decorations from the Uxmal ruins!. We took the temazcal, our shaman, guided us through an unforgettable experience, highly recommended! The food was great in the restaurants, with very good service. We...

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Helpful?
Thank torressanjuan
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

We look forward to the honor of being your hosts again. Thanks for your visit !

Florida
Reviewed 1 week ago

The hotel is beautiful, the rooms and hallways tastefully decorated. We had the Alma Reed room with wide windows overlooking the grounds. The pool was very pleasant and we enjoyed a swim after our excursion to the Uxmal ruins. The dinner and breakfast buffets were generous but the buffet was available only when there were sufficient number of guests.

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Helpful?
Thank lisazon
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit !

Esher, United Kingdom
Reviewed 2 weeks ago

Having last visited in 2014, we were excited to be staying here again. When we arrived we were told that the kitchens were out of action and guests were being upgraded to the sister hotel across the road which is more modern (and twice the price). However, we had been so enchanted by this place the last time we were...

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1Thank DinoC61
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit and your WONDERFUL comments ! Come back with more time to explore the many wonders that surround us. Hasta la vista !

Guildford, United Kingdom
Reviewed 4 November 2016

The Hacienda Uxmal is a perfect base for visiting breath-taking Uxmal, which is literally two minutes walk away. It is based around an old hacienda, pictures of which can be seen all around, together with pictures of visitors to the site in the 1920's and 30's. It is quite atmospheric of the pre-war days of luxury travel to the wilds...

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1Thank Peter Mills
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit.

Reviewed 20 October 2016

If you want to have an authentic Mayan experience in the Yucatan with super helpful and friendly staff on hand - this is the place for you! How can I begin to explain the magic that happens when staying at the Uxmal Hacienda? I will start by saying that in February of last year my fiance and I traveled from...

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2Thank Adept_Karina
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for visiting our venerable Hacienda and for your fine comments on our collaborators and management. We all truly appreciate them ! May we have the honor of being your hosts again. Until then, safe and happy travels !!

Reviewed 20 October 2016

We stayed at the Hotel Hacienda for 1 night in order to enjoy the sound & light show and to visit the next morning the site early at 8. It was a great choice, the hotel is very close, just across the street. I tried to get the tickets to the night show through the web, but was not lucky....

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1Thank erlenbach_zh
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit !

Anchorage, Alaska
Reviewed 10 October 2016

The hotel is a old hacienda, needs a little bit of update but is really nice, has beautiful stain glasses all around the main building. For someone who wants a little bit of privacy do not recommend to stay in the main building since you can hear everything from the rooms, the doors have windows made by wood without glass,...

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Helpful?
Thank claudiamain
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit !

Reviewed 26 September 2016 via mobile

This Hotel feels very mexican. No wifi in all rooms. The room we had however was nice, spacious and clean. We had no hot water to shower, but who needs that at 34 Celsius outside temperature lol. It has a good sized pool, few lounge chairs. We dined in the on site restaurant. The staff was really friendly and attentive....

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Thank Christine O
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

What a poor grade.... So you had a "nice, spacious and clean room"... "Really friendly and attentive staff" and you give us such a low grade? It hurts is all. It really does. I strongly believe we have a unique resort and deserve the grades the great majority of our patrons give us. You have left us all very sad.

Copenhagen
Reviewed 1 September 2016

The room, the pool, the gardens and the food are wonderful. The location could not be better if you are planning to visit the ruins and the Chocolate Museum.I loved the morning coffee outside the room in an old fashion rocking chair with the sound of the birds and the heat of Mexico. Thank you for a wonderful holiday.

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Helpful?
Thank ccohen71
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

It was our pleasure serving you ! We all look forward to your return to "Your Favorite hotel", Hacienda Uxmal. Hasta la vista !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In the heart of Uxmal, Hotel Hacienda Uxmal Plantation & Museum is the world's first hotel hacienda. Completely remodeled in 2002, and constantly up-dated,rooms overlook a central pool surrounded by beautiful tropical gardens and graceful palm trees, set in a working plantation with many kilometers of forest trails for walking, jogging, horseback and bicycle riding. All rooms have a terrace or a balcony. This delightful resort of contemporary colonial architecture is a favorite of royalty, world personalities and heads of state. The new Chocolate Museum neighbors our extensive gardens. Our location is ideal as a base from which to visit Yucatan's major attractions. Less than i hour driving time from Merida & only 40 minutes from Merida International Airport. Please contact us for transportation options & information. We have a money back guarantee that we are the best resort in the Uxmal area, Kindly contact us. ... more   less 

Additional Information about Hotel Hacienda Uxmal Plantation & Museum

Address: In the heart of the archaeological park of Uxmal, Uxmal 97840, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Uxmal
Price Range: €92 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda Uxmal Plantation & Museum 3.5*
Number of rooms: 82
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Also Known As:
Hacienda Hotel Uxmal
Uxmal Hacienda Hotel
Hacienda Uxmal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Uxmal Plantation & Museum staff and other travellers.
8 questions
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Dublin, Ireland
Dublin, Ireland

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Questions? Get answers from Hotel Hacienda Uxmal Plantation & Museum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are big and clean. I saw two of them and they were equally pretty.”
 of 5 bubbles ccohen71, 1 Sep 2016 | Read review
“Spend the extra bucks and get a room in that part of the hotel that has the named suites.”
 of 5 bubbles azjayhawks, 22 Jun 2016 | Read review
“Forgot to mention the WiFi is firmly speedy nod quite reliable”
 of 5 bubbles rossh494, 3 Jun 2016 | Read review
“Best views and surrounded by gardens and quite countryside atmosphere.”
 of 5 bubbles Mani4068, 30 Apr 2016 | Read review
“Corner suites are large with big windows”
 of 5 bubbles Stuart0111, 22 Mar 2016 | Read review
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