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All reviewssoletravel agentbalcony doorspoke no englishocean view roomcruise shipbathroom floorbeach club next doorcontinental breakfastnice beachsafety boxthe hotel is cleanboutique hotelfacing the searooms are spaciousbeach chairstop floor
I am a travel agent in Mexico at the west coast. Have travelled hundreds of times to the east coast but was not familiar with Mahuahual. The village was nicer than I expected and had some good meals. This hotel however is average at the...More
Response from Quinto Sole H, Social Media Manager at Quinto Sole HotelResponded 2 weeks ago
We are very sorry for the situation and the inconvenience of the feeling of not knowing what was happening with the hotel. In effect, the hotel changed operator and the transition took us a little longer than we expected. We greatly appreciate your...More
Where to start?? Unfriendly front desk, shower didn't have hot water, bathroom sink didn't work, room is filthy, common areas look like they haven't been cleaned in a year... I would have asked for my money back if I could but I was there on...More
We just finished a three night stay at the hotel. The hotel rooms, in general, are in need of maintenance repairs. This was the case for our room & our relatives' room. Our balcony door could only be opened with assistance from hotel staff, ie....More
Response from Koox_Group, Social Media Manager at Quinto Sole HotelResponded 23 March 2018
We are sorry that your stay has not exceeded your expectations.
We assure you that we will continue working and improving our quality and services for when you return.
We wish to see you again at Koox Quinto Sole Boutique Hotel.
The hotel Koox is part of a chain of hotels in the area, which reflect the owner's vision, but lack of attention to the details of the administration.
Although it is sold as a boutique hotel, it is far from the experience that the segment...More
Thank Arturo B
Response from Koox_Group, Social Media Manager at Quinto Sole HotelResponded 6 February 2018
Hi Arturo B
Thanks a lot for your review of your stay with us. We are sorry that your stay has not exceeded your expectations to Koox Quinto Sole Boutique Hotel.
We really appreciate your opinion, we assure you that the quality and services efforts...More
I booked a 3 night stay for June 2018 for my friends wedding 3 weeks ago (thru Expedia) at Hotel Quinto Sole. Unfortunately, I meant to book at a different hotel, their sister property, Aqua Star Boutique by Koox (which is less than a block...More
Response from Parrish K | Reviewed this property |
Hello there. I know Mahahual very well. Driving from Cancun airport is about 4 hours. It is a good and safe road. You can also take the ADO bus. There is also a newly renovated airport in Chetumal about an hour from... More
Hello there. I know Mahahual very well. Driving from Cancun airport is about 4 hours. It is a good and safe road. You can also take the ADO bus. There is also a newly renovated airport in Chetumal about an hour from Mahahual.
Hope that helps you